Business Details
23 Years
experience
Emergency
services
Comprehensive IT Solutions in St. Charles, IL
Since 2003, ConsultNet has been a trusted provider of comprehensive IT solutions for businesses across Illinois. Our team of certified professionals specializes in managed IT services, cybersecurity, and technology strategy tailored to meet the unique needs of law firms, healthcare providers, construction companies, and small businesses. With over 20 years of collective experience, we employ a proactive approach that combines 24/7 technical support, live system monitoring, and strategic IT planning to ensure uninterrupted operations. Our clients rely on our expertise in cloud hosting, disaster recovery, and network maintenance to protect critical infrastructure while optimizing performance.Through personalized service and a client-centric culture, we've built long-term partnerships with businesses in St. Charles, Schaumburg, Naperville, and beyond. Our commitment to innovation is matched only by our dedication to customer satisfaction, as evidenced by our numerous success stories with clients like DSM Functional Materials and Wipfli LLP. We maintain rigorous technical standards through continuous training and partnerships with leading technology vendors, ensuring our solutions remain cutting-edge and reliable.
Services
Managed IT
Cybersecurity
24/7 Support
Cloud Hosting
Disaster Recovery
Network Maintenance
VoIP Solutions
IT Strategy
Server Support
Employee Training
Details
- Year established: 2003
Highlights and features
- We offer 24/7 technical support and proactive system monitoring
- Our team has 20+ years of combined IT industry experience
- We provide tailored solutions for specific industries including law and healthcare
- We guarantee fast issue resolution with remote troubleshooting capabilities
- Our vendor partnerships ensure access to top-tier technology solutions
What people say
Fast response
Knowledgeable professionals
Proactive support
Industry expertise
Reliable solutions
Services
Managed IT Services
Comprehensive IT management covering technical support, system monitoring, and strategic planning. Our proactive approach minimizes downtime while maintaining optimal performance for Illinois businesses. Services include server maintenance, network management, and 24/7 help desk support tailored to specific industries like healthcare and law.
Cybersecurity Solutions
Advanced protection against cyber threats through endpoint security, spam filtering, and phishing defenses. Our solutions combine cutting-edge technology with employee training programs to create multi-layered defense strategies. We help businesses achieve compliance with industry regulations while safeguarding sensitive data across Chicagoland.
Cloud Hosting
Secure, scalable cloud infrastructure solutions that enhance business flexibility. We implement and manage cloud environments that ensure data accessibility, automatic backups, and seamless integration with existing systems. Our Chicago-area clients benefit from reduced hardware costs and improved remote connectivity capabilities.
Voice Solutions
Modern communication systems featuring VoIP technology for clear, cost-effective business communications. Our solutions enable seamless connectivity across devices and locations while integrating with existing IT infrastructure. Chicago businesses enjoy enhanced features like call routing, conferencing, and mobile integration.
Employee Training
Customized technology education programs covering software proficiency and cybersecurity awareness. Our training helps Illinois businesses reduce human error risks while maximizing productivity. Sessions are available both onsite and remotely for companies of all sizes in the St. Charles area.
People
Chris Klemm
Business Partner
Trusted IT solutions provider with over 15 years of experience serving clients like DSM Functional Materials. Known for exceptional listening skills and implementing effective technology solutions that align with business objectives.
Charlie Klemm
IT Consultant
Recognized for technical expertise and management skills, Charlie specializes in strategic IT consulting. Respected by clients and peers for professional approach to solving complex technology challenges and timely implementation of solutions.
William Germanetti
Business Coach
Experienced technology strategist with particular expertise in supporting small and mid-sized businesses. Known for responsiveness and building trust through reliable IT solutions tailored to specific organizational needs.
Questions
What IT services are available after business hours?
We provide 24/7 technical support with remote troubleshooting capabilities. Our Chicago-area clients receive emergency assistance through our on-call team.
Which industries do you specialize in?
We focus on law firms, healthcare providers, construction companies, accounting practices, and small businesses throughout Illinois.
How quickly can you respond to IT issues?
Most non-emergency issues receive same-day attention. Critical problems in Chicagoland typically get resolved within hours through remote access or onsite visits.
Do you offer cybersecurity training for employees?
Yes, we provide customized cybersecurity awareness programs covering phishing prevention, password management, and safe internet practices for Illinois businesses.
What geographic areas do you serve?
We serve businesses throughout northern Illinois including St. Charles, Schaumburg, Naperville, and surrounding communities with both onsite and remote support.
Can you help upgrade existing IT infrastructure?
Yes, we assess current systems, recommend improvements, and implement upgrades while minimizing business disruption for Chicago-area clients.
Reviews (4)
Rob Rob
Feb 29, 2020
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Have known Charlie and Chris at ConsultNet for many years and have always trusted their advice. They are on top of any new technology and very knowledgeable in how to use it properly. Highly recommend ConsultNet for all your business tech needs.
Scott Kurowski
May 19, 2018
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Best company ever. I had some stolen identity and they came in a saved the day. The got me back all the stuff off my hard drive, and I have never had another issue since I found them. I would recommend them to anyone
William Germanetti
Apr 03, 2018
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I have known Chris over the past 24 months and consider him a friend as well as great strategic partner to assist me and my clients. I have been able to refer him several times over that period and we also share 2 existing customers. I found him and his company's approach to IT/Networking and IT tools to be focused on listening to the client's needs and applying a solution that fits. His capability includes small business as well as mid sized companies who may have existing IT team on staff. Responsiveness and trust are both key words to describe Chris and his team. I look forward to sharing more opportunities in the future
Dan Cochenour
Nov 25, 2017
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We have used ConsultNet for years to provide IT services to our commercial clients. Chris, Charlie and the team have always treated our clients like royalty and provided custom services to fit their needs instead of a cookie cutter approach. We have never heard anything but praise from our clients and will continue to share ConsultNet with anyone that needs a professional IT team to keep their company systems running in tip top shape.
