Business Details
20 Years
experience
Your Trusted Partner for Computer Repair and Upgrades
Since 2006, Personal PC Tech has been dedicated to providing reliable and convenient computer services to individuals and businesses. Our mail-in repair model eliminates the need for customers to visit a physical location, allowing them to send their devices directly to us for servicing. We specialize in hardware upgrades, system renewals, and custom-built computers tailored to specific user requirements. Our technicians perform comprehensive diagnostics, data backups, and component replacements to restore performance and extend device longevity.We emphasize transparency, offering free return shipping and clear communication throughout the repair process. Our team prioritizes customer satisfaction by delivering cost-effective solutions that address both immediate issues and long-term computing needs. We also provide recycling services for old electronics, ensuring responsible disposal while offering potential shipping cost refunds for reusable components. With a focus on technical expertise and customer convenience, we aim to simplify technology maintenance for users across the country.
Services
Computer Upgrades
Data Renewal
Custom Builds
Component Recycling
Refurbished Sales
Details
- Year established: 2006
Highlights and features
- We offer computer services by mail with free return shipping nationwide.
- Our technicians perform comprehensive diagnostics and hardware upgrades since 2006.
- We provide custom-built desktops tailored to your specific computing needs.
- We recommend data backup solutions to protect your important files.
- We accept old electronics for responsible recycling and reuse.
Services
Computer Upgrades
Upgrade your computer's performance with component replacements. We install additional RAM, larger hard drives or SSDs, and advanced video cards to boost speed and storage capacity. This service optimizes existing systems for improved efficiency and extended device lifespan.
Data Renewal
Restore your computer to factory settings with a fresh OS installation. We remove performance-slowing clutter while installing updates and essential software. This service requires prior data backup but ensures a clean, optimized system environment for enhanced functionality.
Custom Builds
Create a personalized desktop system based on your specific requirements. We assemble components to match your performance needs, whether for gaming, professional workstations, or budget-friendly solutions. Customers can specify preferred parts or receive expert recommendations for optimal configurations.
Component Recycling
Dispose of old computer equipment responsibly through our recycling program. We repurpose usable components and offer shipping cost refunds for qualifying donations. This service excludes monitors but provides environmentally conscious solutions for outdated computer hardware.
Refurbished Sales
Purchase cost-effective, tested computer systems from our inventory. We offer refurbished laptops and desktops that meet quality standards for performance and reliability. These systems provide budget-friendly alternatives with verified functionality for various computing needs.
Questions
What computer services do you offer by mail?
We provide hardware upgrades, system renewals, custom builds, and component recycling through our mail-in service. Customers send devices to us for servicing with free return shipping.
How does the mail-in repair process work?
Fill out our quote form, then ship your device to our Carpentersville address. We'll assess it, provide cost estimates, and perform repairs or upgrades before returning it to you.
Do you offer data backup services?
While we recommend backing up data before shipping, we don't provide direct data recovery services. Our upgrades and renewals require system resets that may erase existing data.
Can I get a custom-built computer?
Yes, we create custom desktops based on your specifications. Share your performance requirements or preferred components, and we'll build a system tailored to your computing needs.
Do you recycle old computer equipment?
We accept old desktops and laptops for responsible recycling. If components are reusable, we refund shipping costs upon verification of your shipping receipt.