Business Details
21 Years
experience
Emergency
services
Your Trusted Computer Repair Partner in Villa Park
Founded in 2005, we are a trusted provider of comprehensive technology repair and support services for individuals and businesses in Lombard, Villa Park, and surrounding areas. With over 15 years of experience, our team of seasoned technicians delivers honest, efficient solutions for desktops, laptops, networks, and IT infrastructure. We specialize in virus removal, system optimization, hardware upgrades, and remote support, backed by a 90-day warranty and a 100% satisfaction guarantee. Our commitment to transparency, affordability, and personalized service has earned us a loyal customer base of 15,000+ clients. We prioritize clear communication, avoiding technical jargon, and ensure every client receives tailored solutions that meet their specific needs and budget.
Services
Virus Removal
Computer Tune-up
System Diagnosis
Remote Support
Hardware Upgrades
Details
- Year established: 2005
Highlights and features
- We guarantee emergency response within one hour.
- Our team has 5-10+ years of technical experience.
- We provide transparent pricing with no hidden fees.
- We offer a 90-day warranty on all repairs.
- We serve Lombard, Villa Park, and surrounding areas.
What people say
Knowledgeable and helpful
Great experience
Professional
Reasonable repair cost
Quick service
Services
Virus Removal
Our experts eliminate viruses, spyware, and other malicious software from your devices. We perform remote and in-person system scans, remove threats, and implement security measures to prevent future infections. This service ensures your data remains protected and your computer runs efficiently without compromising performance.
Computer Tune-up
We optimize slow or outdated systems by cleaning unnecessary files, updating software, and adjusting settings. This service improves speed, responsiveness, and overall functionality for aging computers. Clients receive a cost-effective alternative to purchasing new hardware while extending the lifespan of their existing devices.
System Diagnosis
Our technicians conduct comprehensive evaluations to identify hardware failures, software conflicts, or network issues. We provide clear explanations of problems and recommend tailored solutions. This service helps clients avoid unnecessary repairs and ensures accurate troubleshooting for both residential and business systems.
Remote Support
We offer immediate remote access to resolve software issues, configure settings, or troubleshoot problems without requiring on-site visits. This service provides convenience for urgent matters and minimizes downtime for businesses. Clients receive secure, real-time support from experienced technicians using encrypted connection tools.
Hardware Upgrades
We install RAM, SSDs, GPUs, and other components to improve system performance. This service caters to gaming, business, and creative professionals needing enhanced computing power. Clients benefit from expert installation, compatibility checks, and performance testing to ensure optimal results.
Questions
What services do you offer?
We provide computer repair, virus removal, system optimization, hardware upgrades, remote support, and IT services for homes and businesses.
Do you offer emergency repairs?
Yes, we guarantee emergency response within one hour for urgent technical issues.
What areas do you serve?
We serve Lombard, Villa Park, and surrounding Illinois areas for both residential and business clients.
Do you provide warranties?
All repairs include a 90-day warranty covering parts and labor.
Can you repair all computer brands?
Yes, we fix all makes and models of desktops and laptops regardless of brand or age.
How do I schedule a service?
Contact us via phone, email, or our online form to describe your issue and schedule an appointment.
Reviews (20)
Tinee Quinto
May 30, 2022
Report
Saad has been a great savior to my laptop. He helped me spend money wisely but his service was indeed excellent and with awesome quality. You will also be able to learn a lot of information which is very useful and practical. Unlimited thumbs up for him. I could have given 10 stars if I could. Thank you very much
M. Moro
Sep 13, 2021
Report
I needed help with transferring pictures from my Android to my PC. Ahmed found a way to "trick" my non connecting phone to retrieve the pictures. He also guided me over the phone (and remote access to my PC) and explained to me step by step what he was doing. He earned my trust and respect by his good communication, great service and honesty. Sphinx is now "my place" to go with any phone or PC questions.
Wiilliam M.
Sep 09, 2021
Report
I spoke with Sphinx Computer about a problem I was having with my computer. I was getting an error message that the CPU fan was not functioning. He said bring it in I will take a look. Brought it in he said he had a fan that would fit and I had it back in an hour. I will use him again if I have a computer problem.
Eric Willuweit
Jul 22, 2021
Report
This place has five star reviews for a reason. Ahmed gives you an honest assessment for repair and doesn't try to oversell you anything you don't need. My older model Dell Inspiron laptop has a new hard drive, more RAM and is now running excellent. Very reasonable prices to boot. Highly recommend.
Robert K.
Jul 15, 2021
Report
I wish I could give Sphinx Computer 6 stars because they went above and beyond. They were able to install a new computer for my father who is home bound. They were able to do it for a reasonable price and were very timely. I can't saw enough for the great service they showed.
Linda G.
Jun 16, 2021
Report
I brought my desktop computer and speakers in for repair, and the technician (owner?) was able to fix the problem quickly, while I waited. He was kind and considerate and made a special effort to make me feel welcome as a new customer. I was impressed with his competence and generosity and recommend his business highly.
Cliff R.
Jan 08, 2021
Report
Extremely helpful and sincere; inexpensive repair and reconditioned equipment. Great place to do business with! Highly recommend.
Brandi Georgia
Dec 28, 2020
Report
Great service, professional, amazing turn around with my Mac book pro. I had multiple issues- ALL issues resolved in less than 24 hrs. The easiest experience with my computer. Highly recommend.
Mirza Khan
Oct 31, 2020
Report
Ahmed is a computer genius! I had built a new PC but was unable to get it working. I found Sphinx and was impressed with their 5 star reviews. I called him and he said he was busy but to bring it in and he would see what he can do. I only waited 20 mins and he was able to pinpoint the issue! Great technical skills and amazing customer service!
Jen M.
May 20, 2020
Report
Sphinx was super helpful when our laptop died during quarantine. They assessed the problem quickly and helped us work with the credit card company to file a claim through the extended warranty program. Very professional and friendly service. Would definitely use them again. Thank you Sphinx.
Georgina Ayeh-Fofana
May 20, 2020
Report
I recommend Sphinx with certainty. Ahmed takes his work very seriously and works diligently to find a solution. After a having a poor experience at another computer shop in Lombard(they kept my computer for 2 months but didn't fix it). Sphinx was recommended to me on Facebook. Ahmed was very polite on the phone and assured me that things would be different, and they were. My hardware problem was fixed, the price was fair and my laptop is even working faster than before. Thank you for the excellent customer service and for your honesty!
Brad N.
Nov 21, 2019
Report
I have been a customer at Sphinx Computer for two years. On separate occasions I have now purchased three laptops, a monitor, and an iPhone 7 Plus. No problems with any of the devices. Ahmed is very professional and stands behind his work. I have not had one bad experience with Sphinx and have saved thousands of dollars versus buying new. The products are reliable and so is the owner. You won't go wrong shopping here.
Bobbie Scalzitti
Apr 01, 2019
Report
I have been a customer of Sphinx Computer in Lombard for the last several years and I have always had excellent service every time I need assistance with my computer issues. They have been the most knowledgeable, most affordable and accommodating business that I have experienced over the years and believe me I have been to many computer repair shops in the past. I wanted to write them a review so people know about this business because they are one of the best out there.
I refer them out to all my colleagues and friends that have issues with their computer. They have not only helped fix virus and hard drive issues but sometimes it can be a simple fix that they have even helped me resolve over the phone. My thanks goes out to Ahmed yet once again for resolving my computer issue!
I refer them out to all my colleagues and friends that have issues with their computer. They have not only helped fix virus and hard drive issues but sometimes it can be a simple fix that they have even helped me resolve over the phone. My thanks goes out to Ahmed yet once again for resolving my computer issue!
Ab L.
Jan 05, 2019
Report
I fixed my phone here. I also bought another phone, a used computer and other gadgets from here as well. People working here are friendly and will go out of their way to help you. They answered my technical questions and told me what's good and what's otherwise when I could not decide what to buy. Overall, great experience and will definitely do business with them again.
Mike M.
May 04, 2018
Report
Oh no, the dreaded blue screen of death! My hard drive and motherboard bit the dust simultaneously, which was no surprise since I was dealing with an 8+ year old desktop. Through multiple consultations and even an after hours phone call, Ahmed was conscientious and explained everything thoroughly. I could have gone for a brand new setup, but figured I'd save the $400 and have Sphinx provide a used desktop with refurbished hard drive/motherboard. Everything works better than before and so far so good. I had some networking questions too and Ahmed played consultant for me, which was appreciated. Overall, Sphinx did a great job!
Bevin H.
Dec 22, 2017
Report
Absolutely an amazing store. I've been there twice, once several years ago, and again this week. Saad recognized me, which is pretty incredible in and of itself. He helped me get my information off of a bricked laptop and was incredibly patient and helpful in helping me purchase a very reasonably priced refurbished laptop at his store. Customer service is hugely important to me and this store exceeded my high expectations repeatedly. Shop at this store with confidence - I should have started here when I bought my last laptop (and I'll take my own advice in the future)!
Elihu B.
Apr 16, 2017
Report
I was referred to this business from hyde park computer center. This shop repaired the broken bracket on my laptop's display affordably and quickly. The owner was even helpful in adjusting to my logistical problems (stayed open so I could get through traffic to pick up my finished computer from an area that's far from me) No one else would do this work without shipping my machine out and promising me a month long wait. Thanks Sphinx :)
C. P.
Aug 24, 2014
Report
I brought them a laptop for screen repair. I Incurred 2 major problems. They should have none better plus i actually told them that the resolution of the original screen is (SXGA), but they still replaced it with a (XGA). Second problem, the original screen was matte black screen, they replaced it with a glossy one. Which is fairly worthless in sunlight.
James M.
Aug 02, 2012
Report
My lappy's battery refused to recharge, right before finals no less! In a panic, I dropped it off at Sphinx. The friendly gent behind the counter dropped everything, did a quick diagnostic test, pronounced my electric cable dead, and sold me a new one. Quick and inexpensive--just what I needed.
Cindy
Nov 24, 2011
Report
I'm writing a review for these guys because they are awesome, they fix everything for very cheap price compare to other people .. use them!!