Business Details
20 Years
experience
Emergency
services
Trusted Computer Repair Services in Arlington Heights, IL
Since 2006, K & D Computer Services has been a trusted provider of computer repair and IT solutions in the Northwest Suburbs of Arlington Heights, IL. Our family-owned business combines over 20 years of technical expertise with a commitment to personalized service, addressing both Mac and PC needs. We prioritize prompt, cost-effective solutions, offering same-day emergency repairs, free estimates, and flexible service options including in-store, curbside, and delivery. Our A+ certified technicians deliver reliable hardware and software repairs, network configurations, and cybersecurity protections while maintaining transparent pricing. We stand by our work with a one-year hardware warranty and 30-day software warranty, ensuring long-term client satisfaction.Our competitive pricing model includes price matching and a 25% discount for first-time customers. With operating hours Monday through Friday from 8:00 AM to 5:00 PM, we balance professional rigor with community-focused service. Our physical location in Arlington Heights, IL serves as the hub for supporting both residential and business clients across the Northwest Suburbs of Chicago. Through consistent technical innovation and customer-centric policies, we maintain our position as a leading local technology solutions provider.
Services
Repairs
Networking
Upgrades
Training
Data Backup
Cybersecurity
New Setups
Details
- Year established: 2006
Highlights and features
- We offer same-day emergency computer repair services
- Our team provides a one-year hardware warranty
- New customers receive 25% off initial services
- We guarantee 30-day software warranty coverage
- We match competitor pricing for similar services
Associations and certifications
- CompTIA A+
Services
Repairs
Our repair services address both Mac and PC hardware malfunctions and software issues. A+ certified technicians diagnose problems efficiently, providing same-day emergency repairs for urgent situations. We ensure optimal device performance through comprehensive troubleshooting and component replacement.
Networking
We deliver customized networking solutions for home and business environments. Services include network installation, router configuration, and connectivity troubleshooting. Our certified technicians ensure secure, reliable network performance with both wired and wireless solutions tailored to specific client requirements.
Upgrades
Our upgrade services enhance device performance and longevity through hardware and software improvements. Technicians evaluate existing systems to recommend compatible upgrades that improve functionality while maintaining cost-effectiveness. We implement solutions that align with evolving technological needs and usage patterns.
Training
Personalized training sessions develop technical proficiency for users at all skill levels. We offer hands-on instruction in software applications, device operation, and digital security practices. Training programs are customized to individual learning goals and specific technology requirements.
Data Backup
We implement secure data protection strategies and recovery solutions for accidental loss scenarios. Our services include backup system implementation, data restoration, and corruption recovery. We prioritize rapid response to minimize data loss impact while ensuring long-term protection against future incidents.
Questions
What computer services do you offer?
We provide repairs, networking solutions, system upgrades, cybersecurity protection, data backup/recovery, training, and new device setups for both Mac and PC users.
Do you offer emergency repair services?
Yes, we provide same-day emergency repair services for urgent computer issues with immediate technician availability.
Is there a discount for first-time customers?
New customers receive a 25% discount on any initial computer service with no other promotions required.
What warranties do you provide?
We offer a one-year hardware warranty and 30-day software warranty on all repair services performed.
What payment methods do you accept?
We accept cash, checks, and major credit cards including Visa, MasterCard, American Express, and Discover.
Reviews (3)
Jenny Spethmann
Jan 24, 2022
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We have worked with Paul for over 10 years. He has kept our professional & personal IT systems fully up to date & seamlessly integrated. It is easy to recall several situations over the years that were very challenging and Paul provided incredibly quick & graceful solutions. It is hard to find appropriate words to describe his depth of knowledge. The level of customer service that we've experienced has been extraordinary. We recommend Paul with great confidence.
Jessica Schmidley
Jan 15, 2022
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We thought we needed to buy a new laptop, we reached out K&D and Paul determined that we could update some of the hardware and basically have a computer that functioned like new for a fraction of the cost! We have recommended K&D to friends and family members, we are thrilled to have Paul as a resource for future needs!
Jennifer Moeller
Apr 04, 2021
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Had to have my son's gaming pc fixed, Paul was awesome! Ended up redoing most of the pc, my son is so happy, he loves it! Very fair price and excellent work! Thanks!
