Business Details
31 Years
experience
Emergency
services
Your Trusted IT Partner in Cranston, RI
Since 1995, First Resource Computer has been dedicated to delivering exceptional technology solutions rooted in integrity and customer-centric values. Our mission focuses on providing cutting-edge IT products and services while maintaining respect for clients, partners, and the community. Through teamwork and innovation, we continuously enhance our technical expertise to address evolving market demands. With headquarters in Cranston, Rhode Island, we've expanded from a single-person operation to a trusted provider of comprehensive IT support. Our services include computer repairs, networking solutions, data recovery, and remote technical assistance tailored to business needs.We prioritize transparency, ethical standards, and proactive problem-solving to ensure reliable technology partnerships. Our experienced team delivers both onsite and offsite support, specializing in hardware, software, and network infrastructure. By understanding client operations, we optimize IT efficiency and implement cost-effective solutions. Our commitment to continuous improvement drives our global expansion plans while maintaining local market expertise. Whether supporting small offices or enterprise environments, we combine technical proficiency with personalized service to meet diverse technology challenges.
Services
Computer Repairs
Networking Services
Data Recovery
Remote Support
Server Maintenance
POS Systems
CCTV Installation
Virtualization
Web Hosting
IT Consulting
Details
- Year established: 1995
Highlights and features
- We offer 28 years of specialized IT expertise since 1995
- Our certified technicians provide 24/7 emergency support
- We implement customized remote and onsite solutions
- Our team maintains vendor-neutral technical proficiency
- We guarantee transparent pricing with no hidden fees
Services
Computer Repairs
Our certified technicians diagnose and resolve hardware/software issues for desktops, laptops, and workstations. We handle virus removal, system crashes, and performance optimization with same-day service available. With 28 years of experience, we guarantee functional restoration and data protection during repairs.
Networking Services
We design and maintain wired/wireless networks with security configurations and infrastructure installation. Our team implements business-grade routers, firewalls, and access points while ensuring compliance with industry standards. We also provide network troubleshooting and performance optimization services for existing systems.
Data Recovery
Specialized recovery of lost data from failed drives, corrupted systems, and accidental deletions. Our engineers use advanced tools to retrieve files from various storage media while maintaining data integrity. We offer both logical recovery and physical drive reconstruction services for critical business data.
Remote Support
Immediate technical assistance through secure remote connections for software issues and system configurations. Our support team resolves problems without onsite visits, minimizing downtime. We provide 24/7 emergency remote access for urgent business-critical issues outside regular hours.
IT Consulting
Strategic technology planning to align IT infrastructure with business objectives. We assess current systems, recommend cost-effective upgrades, and implement security protocols. Our consultants also provide vendor management and technology roadmap development for long-term business growth.
Questions
What IT services do you offer for businesses?
We provide comprehensive IT support including network management, server maintenance, cybersecurity, cloud solutions, and 24/7 technical assistance tailored to business needs.
Do you offer emergency computer repair services?
Yes, we provide 24/7 emergency repair services for critical hardware/software failures with rapid response times to minimize business disruption.
Can you support both onsite and remote operations?
Our hybrid support model combines onsite technician visits with secure remote assistance for maximum flexibility and faster issue resolution.
What experience do your technicians have?
Our team holds industry certifications and maintains 28 years of combined experience in enterprise IT solutions and small business technology support.
How do you handle data security during repairs?
We follow strict data protection protocols with confidentiality agreements and secure handling procedures for all devices containing sensitive information.
Reviews (4)
Remax St Choice
Mar 24, 2022
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First Resource Computer is reliable, efficient and there technicians are friendly and super helpful. Thanks Dennis for making sure we are covered!
M. K.
Dec 04, 2020
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If I could give them more stars I would. First Resource Computer is affordable even for mac users which I am. They replaced my battery and gave me more RAM. Same day service. Excellent customer service, polite, professional, and they really know their stuff. Would highly recommend them to anyone who needs computer repair.
Carol C. Malysz
Nov 03, 2018
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I brought my laptop recently to First Resource since the display was not working and there was only a black screen. I really appreciated Phil's knowledgeable, patient and considerate way that he explained the problem to me. He had my computer up and running again very quickly so I could get back to work! And, he recommended some additional steps I could take to keep my laptop running at peak performance. Thanks again, Phil. You're the best!
Will Wass
Jun 02, 2018
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Phil was very helpful. He hooked it up for a great price, fixed my screen, cleaned it internally, put a anti-virus on there as well.he called before doing anything with the price, which is great business. If I ever need computer repair Phil is the guy I'm gonna go see.
