Business Details
Expert Computer Repair & IT Services in Wadsworth
At Computer Surgeon, we specialize in delivering precise and reliable technology solutions for home users in Wadsworth, Ohio. With over three decades of combined experience, our team of certified technicians provides comprehensive diagnostics, hardware and software repairs, and data recovery services. We prioritize customer education, guiding clients through technical challenges with clear explanations of software, hardware, and security solutions. Our remote support service offers secure, real-time collaboration with technicians, while our environmentally responsible recycling program ensures safe disposal of outdated equipment.Committed to transparency, we maintain flat-rate pricing for diagnostic services and offer on-site repairs with a travel fee. Our focus on personalized service has earned us recognition for exceptional customer care, including testimonials highlighting our expertise in resolving complex technical issues efficiently.
Services
Hardware Repair
Computer Tune-up
Virus Removal
Data Recovery
Printer Repair
Technology Recycling
Highlights and features
- We offer over 3 decades of combined experience in computer diagnostics and repair
- Our secure remote support sessions provide real-time technical assistance
- Flat-rate pricing for first-hour diagnostics with transparent incremental billing
- On-site repair service available with clear travel fee disclosure
- Environmentally responsible recycling program for electronic waste disposal
What people say
Best customer service
Reasonable price
Very good at updates
Efficient solutions
Knowledgeable staff
Services
Hardware Repair
Our hardware repair service addresses component failures, connectivity issues, and performance degradation in desktops and laptops. Technicians perform diagnostic evaluations to identify faulty parts, replace defective components, and restore optimal functionality. This service extends device lifespan while maintaining data integrity throughout the repair process.
Virus Removal
We specialize in eliminating viruses, spyware, and other malicious software from infected systems. Our technicians implement comprehensive scans, remove harmful code, and install protective measures to prevent future infections. The service includes system restoration to original performance levels while preserving critical user data.
Data Recovery
Our data recovery specialists retrieve lost files from damaged hard drives, SSDs, and storage devices. Using advanced tools, we recover data from physical damage, accidental deletion, or software corruption scenarios. The service includes secure handling of sensitive information throughout the recovery process.
Computer Tune-up
This service improves computer performance through disk cleanup, registry optimization, and resource management. Technicians remove unnecessary files, defragment storage, and adjust system settings to enhance speed and responsiveness for everyday computing tasks.
Printer Repair
We diagnose and fix printing issues including connectivity problems, paper jams, and error messages. The service covers hardware maintenance, driver updates, and configuration adjustments to ensure reliable printing functionality across various device models.
Questions
What computer repair services do you offer?
We provide hardware diagnostics, virus removal, data recovery, printer repairs, system optimization, and secure technology recycling services for home users.
Do you offer on-site computer repair?
Yes, we provide on-site repair service for home users with a $40 travel fee added to our standard hourly rates.
How much do your services cost?
Diagnostic services start at $65 for the first hour, with additional work billed at $16.25 per 15-minute increments. On-site service includes a $40 travel fee.
Can you help with data recovery?
Yes, our specialists recover lost files from damaged storage devices using professional tools while maintaining data security throughout the process.
Do you offer remote technical support?
Yes, we provide secure remote support sessions using TeamViewer for real-time troubleshooting of software and hardware issues.
Reviews (5)
Nancy P.
Mar 09, 2022
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Tried installing a remote program on my system and totally messed it up. Called Computer Surgeon as I recently moved to Wadsworth. They were able to access my system remotely, fixed the problem quickly and installed a security program. It was done within 30 minutes, the tech who helped was patient and understanding. Asked about cost and told it would be sent. Today the bill arrived, completely amazed at the more than reasonable cost. I will recommend them to anyone who will listen and will always use them on a computer issue.
Jesse Hanson
Oct 09, 2021
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I had an issue with my computer that I couldn't figure out. I took it to computer surgeon and it got fixed. Javan was nice and really good at explaining what his next step was and asking if I wanted them to try the next step. The price was very fair and I am happy with the result. If I have issues in the future I will return.
Zahra Moaddab
Aug 21, 2021
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Our hard drive had an issue, it was very important for us to retrieve all the photos and videos, it got fixed here with a very reasonable price, I believe if I have had to try BestBuy not only it would have cost me double but also it would have taken way longer time. We appreciate their work!
Laurel Suppan
Jan 27, 2021
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Great experience, they were very helpful and efficient for a good price too! Helped replace my hard drive and recover my files.
Alice Pfeiffer
Dec 19, 2020
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I'm pretty sure Matt is an angel. He goes above and beyond. He explains things in a simple way. He knows what he's doing. He's very good at giving updates. Overall, this has been the best customer service I've ever received. Would recommend to anyone who needs computer services.
