Business Details
We established Empirical Computers in 2011 to serve residential and small business clients throughout Lorain County and the surrounding Ohio areas. Our mission focuses on delivering the highest quality computer repair, network, and web services at a fraction of the price charged by competitors. We have serviced hundreds of customers over more than a decade of continuous operation. Our team consists of experienced, industry-certified technicians who handle all makes and models including Mac, PC, custom builds, laptops, tablets, and all-in-ones. We stand behind every repair with a 7-day service guarantee that reflects our commitment to fixing your device right the first time.
We provide free, over-the-phone quotes so you know the cost before any work begins. Our vendor partnerships allow us to purchase components and software at discounted rates, passing the savings directly to you. We offer prompt, appointment-based service with no vague time blocks, and we respect your equipment as if it were our own. Our comprehensive offerings include virus removal, computer tune-ups, managed services, remote support, and mobile device repair. We also provide website hosting and management for personal and small business needs. Customer satisfaction remains our first priority, and we strive to be professional, honest, and affordable in every interaction.
We provide free, over-the-phone quotes so you know the cost before any work begins. Our vendor partnerships allow us to purchase components and software at discounted rates, passing the savings directly to you. We offer prompt, appointment-based service with no vague time blocks, and we respect your equipment as if it were our own. Our comprehensive offerings include virus removal, computer tune-ups, managed services, remote support, and mobile device repair. We also provide website hosting and management for personal and small business needs. Customer satisfaction remains our first priority, and we strive to be professional, honest, and affordable in every interaction.
Served areas
- Elyria, Lorain, Amherst, Lagrange, Westlake, Cleveland, Grafton, North Ridgeville, Avon, Avon Lake, Sheffield, Medina, Wellington, Oberlin
Highlights and features
- We back all repairs with a 7-day guarantee.
- Our technicians are industry certified with extensive experience.
- We provide free quotes over the phone.
- We support all makes including Mac, PC, and tablets.
- Our vendor partnerships pass component savings to you.
Associations and certifications
- A+ Certification
- Network+ Certification
- Association of Computer Repair Business Owners
- Computer Science Degree
Services
Virus Removal
Our virus removal service eliminates all viruses and spyware while performing critical security updates to protect your system. We serve residential and small business clients in Elyria and surrounding areas with a flat in-store rate of $64.99. The service ensures your computer remains secure and operates at optimal performance.
Computer Tune-up
Our computer tune-up service cleans junk files, optimizes startup and shutdown processes, and removes security threats to improve speed. Designed for home users and small businesses in Lorain County, the service is priced at $74.99 in-store. Clients experience faster boot times and a more responsive system after completion.
Managed Services
Our managed services provide remote maintenance, Windows update management, and 24/7 health monitoring for a low monthly fee of $9.99. This offering targets small businesses and residential clients seeking proactive IT support without on-site visits. The service prevents issues before they disrupt productivity and ensures systems stay current.
Remote Computer Service
Our remote computer service offers nationwide support for $79.99 per computer, delivering fast and convenient troubleshooting without travel. Available to any client with an internet connection, the service resolves software errors, configuration issues, and performance problems. Customers receive immediate assistance from certified technicians without leaving their home or office.
Mobile Device Repair
Our mobile device repair service fixes cracked screens and other damage on iPads, iPhones, and iPods for local residents and businesses. We handle each device with care, using quality parts to restore full functionality. Clients benefit from quick turnaround times and a reliable alternative to manufacturer repairs.
Reviews (10)
Mathew Corrigall
Jun 24, 2022
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I had to have a new part installed on my new PC that was supposed to be $200+ and with labor and all came out to about $165. I can't stress enough how amazing these people are, from the price to the way they greet you and do business. This is my second time bringing my PC to them, I won't go anywhere else!
Anthony Tucker Jr
May 23, 2022
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Took my 2011 MacBook Pro to get looked at and took them a few days to figure it out. Went ahead and had them fix the logic board and my laptop is up and running for the first time in 5 years. thank you
Marty Martinez
Jan 22, 2022
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Derek Empirical Computers business solved the problem of restoring my hard drive. It was a severe problem but he solved it. Derek is a very dedicated and knowledgeable person in his profession. I highly recommend his service.
Lindsay Lauricia
Mar 25, 2021
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They were able to fix the touchscreen on my laptop quickly and it works like brand new now. The price was right, quick turnaround, and service was awesome as usual!
Haley H.
May 01, 2018
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Perfect! Highly Recommended! Derrick was very helpful in the repair of our Laptop, he gave us updates on how the repair was going and even sent us pictures of what was going on with it. Gave us quotes ahead of time so we knew what we were getting into. Very reasonable prices too. He is willing to help no matter what the situation is. The job was done quick as well, will definitely go to him again for future repairs!
Shibley Photography
Mar 12, 2018
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Seems like a very honest, hardworking, intelligent, nice guy running the place. I'd definitely give them a try, if I needed their services. I was impressed with what I saw.
Jacob Gonzales
Mar 10, 2018
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Amazing service, fast worker, knowledgeable, excellent pricing, what more could you want? If your looking for someone to repair your toys, look no further, Derrick is the man!
Westley Lincicome
Feb 02, 2018
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Our MacBook Pro had water damage, Derrick was able to fix everything and clean what could be saved. Apple wouldn't even quote us a ball park while Empirical ended up lower than the ballpark. Awesome job!
Marissa Moore
Nov 11, 2017
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I had taken my laptop to a different place before coming here for a second opinion/diagnostic. The first shop told me that my laptop port was ruined (which was connected to the motherboard) and that it would be in my best interest to replace my laptop completely. I brought it in here and after a quick test, turns out it was really only my charger that needed replaced. This place saved me a lot of money, thank you!
Alfred B.
Jul 21, 2012
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The technician came the same day and had my computer fixed in just under an hour. Thanks again, Derek