Business Details
Your Trusted IT Partner in Pittsburgh
At Quality Computer Services, we deliver comprehensive IT solutions tailored to small and mid-sized businesses. With over 100 combined years of industry experience, our team specializes in cloud computing, cybersecurity, VoIP phone systems, and business continuity planning. Our ProactivCare service plans provide proactive support, while customized Block of Time agreements ensure flexibility for unique business needs. Trusted by clients for over two decades, we maintain a commitment to minimizing downtime through intelligent data protection strategies, including on-site and off-site backups.Our partnerships with leading technology providers like Datto and Huntress enable us to offer cutting-edge security solutions. From network infrastructure to email filtering with Proofpoint, we prioritize reliable, scalable IT frameworks that grow with your business. Our Pittsburgh-based team remains dedicated to personalized service, ensuring clients receive both technical expertise and strategic advisory support.
Services
Cloud Computing
VoIP Phone Systems
Email Filtering
Business Continuity
Huntress Protection
Highlights and features
- We offer IT solutions with over 100 combined years of professional experience
- Our ProactivCare plans provide structured response times and proactive maintenance
- We implement Datto-based intelligent business continuity systems for data protection
- Custom Block of Time agreements accommodate unique business requirements
- Our team maintains partnerships with leading technology providers like Huntress
What people say
Reliable and professional
Minimal downtime
Caring attitudes
Increased efficiency
Always on top
Services
Cloud Computing
Our cloud solutions enable businesses to reduce IT expenses while improving data accessibility and mobility. We implement secure, scalable cloud networks that connect multiple locations and replace traditional phone systems. Clients benefit from simplified document management and seamless information sharing across mobile devices, with deployment options that require minimal upfront investment.
VoIP Phone Systems
We deploy 3CX VoIP phone systems that replace traditional hardware PBX with software-based solutions. Our implementation provides unified communications features, mobile extensions, and web conferencing capabilities. Businesses gain cost-effective telephony with integrated faxing, call queuing, and CRM connectivity while eliminating proprietary phone wiring requirements.
Business Continuity
Our Datto-powered continuity solutions combine on-site and off-site data backups with instant recovery capabilities. We implement automated assurance systems that protect against hardware failures, cyberattacks, and physical disasters. Clients receive encrypted local copies with dual-cloud storage locations, ensuring rapid recovery through replacement hardware with preloaded data.
Huntress Agent Protection
We utilize Huntress agents to provide endpoint security monitoring and threat response. Our implementation detects malicious activity through persistent system footholds and open port monitoring. The solution includes ransomware canary detection and automated response protocols that identify and remediate security threats before they impact business operations.
Email Filtering
Our Proofpoint-based email filtering blocks spam, phishing attempts, and malware before reaching networks. The system prevents IP blacklisting through advanced threat detection while maintaining legitimate communication flow. Features include false positive checks and protection against volume-based email exploits that could disrupt business communications.
Questions
What IT services do you specialize in?
We specialize in cloud computing, VoIP phone systems, cybersecurity, business continuity planning, and email filtering solutions for small to mid-sized businesses.
Do you offer customized IT support plans?
Yes, we offer ProactivCare service plans with fixed response times and Block of Time agreements that provide flexible hourly support tailored to specific business needs.
How do you handle data backup and recovery?
We implement intelligent business continuity systems using Datto technology with encrypted on-site storage and dual-cloud backups for rapid recovery after data loss events.
What cybersecurity measures do you provide?
We deploy Huntress agents for endpoint protection, including ransomware detection, open port monitoring, and persistent threat response to prevent cyberattacks.
Can you support multi-location businesses?
Yes, our cloud solutions connect multiple locations through unified networks while maintaining centralized management and consistent security protocols across all offices.
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