CompuGig

Business Details

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services

Your Trusted IT Partner for Managed Services & Cybersecurity

CompuGig is a locally owned IT partner rooted in Cranberry Township, Pennsylvania, serving the greater Pittsburgh area. Our mission is to deliver enterprise-grade managed IT solutions with a personal touch, ensuring businesses of all sizes can focus on their core operations without technology disruptions. Founded on a passion for technology and customer service, we have spent years evolving from a trusted computer repair shop into a leader in proactive managed IT services, cybersecurity solutions, and strategic technology consulting. Our team of experienced professionals is dedicated to solving problems, protecting data, and supporting business growth through smart, secure technology solutions. We prioritize a security-first approach, integrating cybersecurity into every service we offer, and provide tailored solutions that align with each client's unique needs.

With local expertise and a deep understanding of the Pittsburgh business climate, we deliver proactive support, clear communication, and customized IT strategies. Our commitment to excellence has earned us a long record of customer satisfaction and accreditation with the Better Business Bureau. We serve small to mid-sized businesses across Western Pennsylvania, including healthcare, legal, manufacturing, professional services, and nonprofit organizations. Our proactive approach focuses on preventing issues before they occur through continuous monitoring, safeguarding, and strengthening of systems. Whether your company has a single office or multiple locations, CompuGig has the tools and experience to support your entire IT environment, ensuring scalability, cost-effectiveness, and continued protection.

Services

Managed IT Services Backup as a Service Disaster Recovery Cybersecurity Assessments Professional IT Consulting Migration Services Technology Refresh IT Assessments Remote Monitoring Advanced Security

Highlights and features

Local Presence & Commitment in Cranberry Township and Pittsburgh area
Experience & Trust serving businesses for decades
Proactive Approach to prevent issues before they occur
Custom & Scalable solutions for 5-500+ employee businesses
Security First Priority with advanced threat protection

Associations and certifications

Better Business Bureau

What people say

Proactive support Security expertise Personalized service Reliable solutions Local knowledge

Website

Update Listing

Services

Managed IT Services

Our Managed IT Services provide 24/7 network monitoring, patch management, and help desk support to prevent downtime. We offer proactive maintenance, endpoint protection, and vendor coordination for businesses of all sizes. Our local team ensures enterprise-grade reliability with personalized attention to Pittsburgh-area clients.

Backup as a Service

Backup as a Service offers automated, encrypted cloud backups with daily versioning and secure storage. This solution safeguards critical business data through offsite replication and integrity checks, enabling rapid recovery during data loss incidents while maintaining compliance with industry standards.

Disaster Recovery

Disaster Recovery as a Service ensures business continuity through cloud-based failover environments and replication. We implement recovery testing, data protection measures, and rapid restoration protocols to minimize downtime during natural disasters, ransomware attacks, or system failures affecting Pittsburgh businesses.

Cybersecurity Assessments

Our Cybersecurity Assessments include network vulnerability scans, compliance audits, and penetration testing. We identify security gaps through firewall reviews, user access audits, and threat detection analysis, delivering actionable roadmaps to meet HIPAA, PCI, and other regulatory requirements for Western Pennsylvania businesses.

Professional IT Consulting

Professional IT Consulting services focus on strategic planning, network design, and cloud migrations. We align technology roadmaps with business goals through infrastructure planning, vendor management, and compliance documentation tailored to healthcare, legal, and manufacturing sectors in the Pittsburgh region.

Questions

How do backups and disaster recovery work with your service?

Backups are automated with cloud storage; disaster recovery uses failover systems and periodic testing to maintain business continuity during major incidents.

What kind of companies do you serve?

We serve small to medium businesses in healthcare, legal, manufacturing, professional services, nonprofits, and retail across Western Pennsylvania.

Do you still provide computer repair services?

We focus on business clients with managed services but may assist past customers with limited hardware/software issues.

What security measures do you implement?

We use 24/7 monitoring, AI threat detection, multi-factor authentication, and compliance reporting to protect against evolving cyber threats.

How do you handle IT migrations?

We plan migrations carefully with secure data transfer, testing, and post-migration support to minimize downtime during cloud or infrastructure transitions.

What areas do you serve?

We serve Cranberry Township, Pittsburgh, Butler, Wexford, Moon Township, Beaver, Zelienople, and surrounding communities in Western Pennsylvania.

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Reviews (7)

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Paula Bauer

Feb 05, 2022 Report

Even though they could not recover pictures on my 20 year old hard drive, they tried. Very polite, just adored how the owner treated me like a friend. I would recommend this place to anyone. I wasn't just a number, like these chain stores, I was a person. Thank you. We need more small businesses like you to fight to stay open. Paula Bauer.

Hughes Homestead

Oct 18, 2021 Report

When my MacBook Air started having problems, Compugig was highly recommended to me so I took it there. I explained clearly from the beginning that I was pretty sure there was a problem with my hard drive due to storage issues with the Macintosh updated apple kept doing. I dropped it off on a Monday morning and they said I'd get a call in 2 days knowing what's wrong. Well two days passed and I didn't hear anything.

So on Thursday I called, only to find out that it was in fact the hard drive that needed replaced however they don't work on macs. So I asked, "why did you have me pay the diagnostic fee if you don't work on macs?" And it was responded with, "we can work on them if it's hardware, but not the hard drive. We can't even take an image of it." I'm really disappointed that this was never explained from the beginning especially when I clearly stated and wrote on the form when I dropped it off that I was pretty sure it was a hard drive issue.

So now I'm out $70 for a computer they couldn't even fix because they don't work on macs but was never honest about it from the beginning. The overall was staff was kind, I only wish there had been more honesty from the beginning.

Alex Greer

Sep 07, 2021 Report

Great staff and techs very nice and helpful, front desk understood my concern and asked the tech if he could help me and right away they said they'd help me out. They put a new fan on my 1080ti and ran tests for me to make sure it worked. Overall very happy with the business 5/5 forsure!

Jim Alster

Jun 07, 2021 Report

If I could give 6 stars I would. As a family owned business, it is clear that they take pride in delivering a high level of service at a reasonable price. They have cultivated an excellent support staff that goes out of its way to share knowledge and make strong fact based recommendations. I was pleased to have worked with them on a few projects, most recently setting up a NAS / PLEX service for my home.

They gave me options at various cost points and weighed the pros and cons of each. When one item was delivered at a spec that was not what was anticipated, they quickly had a replacement component shipped to my home. I plan to leverage this team on future tech projects and would recommend you do the same.

Joey Ziolkowski

Apr 23, 2021 Report

While the folks at CompuGig weren't able to fix my problem, everyone I interacted with was friendly and they looked into my issue very quickly. I've only listed them as 4 stars as I was referred to a very expensive data recovery service, which in reality was not necessary. I did some additional research on my own and was able to send my hard drive away to be fixed for only $60 (only the electrical component needed replacing).

I don't necessarily blame them since it was a very weird issue, but I wish they had done a bit more research before throwing in the towel. I know many folks who would have just taken their word and gone for the expensive service. Make sure to do your own research!

Nancy Toman

Mar 29, 2021 Report

Had my cracked pc laptop screen replaced at Compugig. The replaced screen quality was not up to what I had on my original screen. When I expressed my concern to them, they were anxious to make me happy. They replaced the screen promptly and without question. I was very pleased with their quick response to my problem and would recommend their services.

Kim Hall Benton

Mar 26, 2020 Report

Their expertise, patience and professionalism is exactly why I like CompuGig. When I have computer issues, they take the time to work with me until it is solved no matter what it takes.