Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Pittsburgh
Shiloh Service has been delivering trusted IT solutions to businesses in the Pittsburgh region since 1971. Our locally owned and operated company specializes in providing comprehensive technology support for organizations without dedicated IT departments, as well as supplemental resources for special projects. We understand that businesses require reliable, cost-effective computer systems and processes to maintain operational continuity. Our team of experienced professionals offers 24/7 remote support, network design, backup and disaster recovery solutions, and Microsoft 365 services to ensure our clients' technology infrastructure remains secure and efficient. With decades of combined expertise, we have helped organizations across various industries enhance network performance, implement robust security measures, and optimize their IT operations.Our commitment to exceptional customer service is reflected in our long-standing client relationships, with some partnerships spanning over 20 years. We pride ourselves on being responsive to evolving technological needs while maintaining a focus on practical, tailored solutions that meet specific business requirements. Our reputation for technical excellence and customer-centric approach has been built through consistent delivery of high-quality service across Southwestern Pennsylvania. We remain dedicated to helping businesses stay at the forefront of IT advancements while providing the peace of mind that comes with reliable technical support.
Services
IT Consulting
Network Design
Computer Repair
Remote Support
Backup Solutions
Microsoft 365 Services
Disaster Recovery
Security Implementation
Details
- Year established: 1971
Highlights and features
- We have over 50 years of experience serving Pittsburgh area businesses
- Our team provides 24/7 remote IT support and emergency services
- We offer customized solutions for businesses without dedicated IT departments
- Our proven track record includes long-term client relationships spanning decades
- We combine technical expertise with personalized, responsive customer service
What people say
Exceptional customer service
Phenomenal employees
Responsive to needs
Technical expertise
Reliable solutions
Services
IT Consulting
Our IT consulting services help businesses optimize their technology infrastructure through expert analysis and strategic recommendations. We assess existing systems, identify efficiency opportunities, and implement solutions tailored to specific business needs. With decades of experience serving Southwestern Pennsylvania companies, we provide actionable guidance that aligns technology investments with organizational goals while maintaining cost-effectiveness.
Network Design
We design and implement robust network infrastructure solutions that enhance business connectivity and performance. Our services include network architecture planning, implementation of security protocols, and optimization for improved speed and reliability. Businesses benefit from customized network configurations that support growth while maintaining secure data transmission across all locations.
Computer Repair
Our comprehensive computer repair services address hardware and software issues for business systems. We offer both on-site and remote troubleshooting capabilities to minimize downtime while resolving technical problems. Regular maintenance packages help prevent issues before they impact operations, ensuring consistent system performance across all business locations in the Pittsburgh region.
Remote Support
24/7 remote IT support enables rapid resolution of technical issues without requiring on-site visits. Our technicians access systems securely from our North Huntingdon facility to troubleshoot problems, implement updates, and maintain system functionality. This service ensures continuous IT operations support for businesses across Southwestern Pennsylvania at any time of day or night.
Backup Solutions
We implement comprehensive backup and disaster recovery solutions to protect critical business data. Our services include automated backup systems, secure storage configuration, and recovery planning to ensure business continuity. Regular testing verifies data integrity while customized solutions accommodate varying business sizes and regulatory requirements across different industry sectors.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including network design, computer repair, remote assistance, and data backup solutions tailored for small businesses without dedicated IT departments.
Do you offer 24/7 emergency IT support?
Yes, we provide 24/7 remote support services to address urgent technical issues at any time, ensuring minimal business disruption for our clients.
Which areas do you serve?
We serve businesses throughout Southwestern Pennsylvania including Pittsburgh, Cranberry, Greensburg, Indiana, and Uniontown areas.
What sets your IT services apart from competitors?
With over 50 years of local experience, we combine technical expertise with personalized service and long-term client relationships built on reliability and trust.
Do you work with non-profit organizations?
Yes, we serve various organizations including non-profits, providing cost-effective IT solutions that help maximize their operational efficiency and technology investments.
Reviews (1)
Kenny Riddell
Oct 28, 2021
Report
Our firm has used Shiloh for a number of years and they are excellent. Would highly recommend to any business.
