Business Details
34 Years
experience
Your Trusted Partner for IT Services & Computer Repair in Pittsburgh
Since 1992, The Computer Cafe has provided high-quality computer services to residents and businesses in Pittsburgh's North Hills community. As a locally owned business, we combine over three decades of experience with personalized service to deliver fast turnaround times and competitive pricing. Our team of certified professionals offers comprehensive IT solutions, including computer repair, network management, and on-site residential and commercial IT services. We maintain a commitment to technological excellence through continuous adaptation to hardware and software advancements, including our 2007 partnership with CMIT Solutions of Wexford. Our rigorous testing and remanufacturing process for refurbished computers ensures environmentally responsible technology solutions with free shipping and 180-day warranties.With multiple Pittsburgh-area locations over our history, we've maintained our reputation for thorough diagnostics, hardware/software problem resolution, and performance optimization that extends equipment life while minimizing downtime. Our security services include anti-virus protection, network security configuration, and data backup systems to protect sensitive information. As part of Reliable Technology LLC since 2007, we offer enhanced technical expertise through Microsoft-certified staff while maintaining our focus on personalized customer service that differentiates us from larger repair chains.
Services
Computer Repair
IT Maintenance
Data Security
System Configuration
On-site Services
Refurbished Computers
Network Management
Virus Removal
Hardware Installation
Performance Optimization
Details
- Year established: 1992
Highlights and features
- We offer over 30 years of experience in computer repair and IT services
- Our team provides personalized and thorough service tailored to your needs
- We partner with CMIT Solutions for enhanced technical expertise and resources
- Our remanufactured computers undergo rigorous testing and upgrading processes
- We guarantee fast turnaround times for most computer repair services
Services
Computer Care and Maintenance
Our comprehensive computer maintenance includes physical cleaning to prevent overheating, software updates for security, and performance optimization. We diagnose hardware/software issues and provide rapid repairs to minimize downtime. This service extends equipment life while maintaining optimal performance, reducing breakdown risks and protecting against data loss through regular system checks.
Security and Data Protection
We implement anti-virus and anti-malware protection while configuring network security systems with firewalls and VPNs. Our data backup solutions include recovery strategies and security audits to identify vulnerabilities. This comprehensive approach protects sensitive information, prevents cyber threats, and ensures business continuity through robust digital protection measures.
Installation and Configuration
Our experts handle hardware installation and software configuration tailored to specific needs. We integrate systems for maximum interoperability while providing post-installation support. This service ensures smooth implementation of new equipment or infrastructure upgrades with customized configurations that maximize productivity and minimize technical disruptions during transitions.
On-site IT Services
We provide complete residential and commercial IT services at client locations. This includes network management, system troubleshooting, and technical support for businesses. Our on-site solutions ensure minimal disruption to operations while delivering immediate assistance with complex IT infrastructure needs and maintaining system efficiency in working environments.
Refurbished Computers
Our certified refurbished computers undergo rigorous testing and upgrading processes. Each unit receives thorough cleaning, software optimization, and performance verification before sale. These remanufactured systems offer cost-effective technology solutions with full functionality at discounted prices, combining environmental benefits with reliable computing options for budget-conscious customers.
Questions
What are your business hours?
We're open Monday-Wednesday and Friday 8:00 AM-5:00 PM, Thursday 8:00 AM-6:00 PM. Closed Saturdays and Sundays.
Where are you located?
We're located at Avenue, Suite 211, Pittsburgh, PA 15212, serving the North Hills community and Western Pennsylvania.
What computer services do you offer?
We provide computer repair, IT maintenance, data security solutions, system configuration, and on-site residential/commercial IT services.
Do you sell refurbished computers?
Yes, we offer certified refurbished business-grade computers with rigorous testing, free shipping, and 180-day warranties.
Are you affiliated with any technology partners?
We're part of CMIT Solutions of Wexford, providing access to additional technical resources and Microsoft-certified professionals since 2007.
Reviews (5)
Michael Mykita
Jun 13, 2021
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I've been a customer for many years. They have always done excellent work at a fair price. Bring all your computer problems here.
Chelsey Gabriel
Jun 02, 2020
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Helped us out in a jam! My daughter was in the middle of college applications & deadlines were approaching quickly and her computer just quit. They fixed right it away and at the end of their day! This is the third fix they have done for us over the years; Very knowledgeable staff. We highly recommend them.
James Tracy
Jun 04, 2019
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I have visited the Computer Cafe on two occasions when my current and previous PC (Tower) was not working correctly. On both visits, years apart - I have found the staff to be extremely friendly, capable and honest. In my last visit, I decided to check the reviews to see if anything had changed since my last visit a few years ago. I can say EMPHATICALLY they are still as friendly, helpful, professional and fair.!
I can only say that their prices and services are well documented and RECOMMEND COMPUTER CAFE to anyone who has a computer concern that needs to be addressed. In reflecting on the most negative review posted on this site, it doesn't ring true for me anytime I have visited them. These folks are the REAL DEAL and they are VERY HONEST. I will continue to trust them - and since I have a BS in Computer Science and working with technology for more than 35 years - don't hesitate to use Computer Cafe. I wouldn't trust anyone else based on my experience.
I can only say that their prices and services are well documented and RECOMMEND COMPUTER CAFE to anyone who has a computer concern that needs to be addressed. In reflecting on the most negative review posted on this site, it doesn't ring true for me anytime I have visited them. These folks are the REAL DEAL and they are VERY HONEST. I will continue to trust them - and since I have a BS in Computer Science and working with technology for more than 35 years - don't hesitate to use Computer Cafe. I wouldn't trust anyone else based on my experience.
Laura Piotrowski
Apr 20, 2014
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I only use The Computer Cafe in Wexford for any of our business computers and my personal computers. They have helped with so many issues and are very friendly and honest. Their prices are competitive and they have them posted on the wall when you walk in so you know what to expect. I would recommend them for any personal computer needs and professional computer needs.
Cmit Wexford
Mar 01, 2014
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As the owner of The Computer Cafe I've been trying for some time to respond to Bryan Hawes. We take customer service very seriously and were distressed to read Mr Hawes review. We checked our files and found that no one by that name had left a computer here for repair. We also notice that the comments don't match our company. Mr. Hawes referred to the owner as "he" and mentioned invoices generating in a back office. I, the owner, am a "she" not a "he" and we use a point of sale system in the front, we don't create invoices in a back office. So, we believe that Mr. Hawes is writing about an experience he had with a different company.
If Mr Hawes reads this comment we would ask him to please contact us. If he did have a bad experience at our shop we would like the opportunity to rectify the situation. If not we would like to ask him to retract his comments.
If Mr Hawes reads this comment we would ask him to please contact us. If he did have a bad experience at our shop we would like the opportunity to rectify the situation. If not we would like to ask him to retract his comments.
