Business Details
29 Years
experience
Emergency
services
Your Trusted Partner for IT Management & Security Solutions
Founded in 1997, Deedoc Computers has established itself as a global leader in IT management and cybersecurity solutions. Our expertise spans network monitoring, data protection, regulatory compliance, and enterprise-level managed services, serving clients across North America and Africa. With over 25 years of experience, we deliver tailored technology solutions that enhance business continuity, mitigate cyber risks, and ensure data integrity. Our team of certified professionals utilizes advanced tools like TruWatch technology for remote diagnostics and resolution, maintaining 24/7 monitoring capabilities.We specialize in HIPAA and PCI-DSS compliant systems, firewall management, and cloud infrastructure optimization while maintaining a strong local presence in Raleigh's North Hills and Millbrook communities. Our growth reflects our commitment to evolving with technological advancements and client needs, offering predictable pricing models and comprehensive support for small businesses to large enterprises.
Services
Managed IT Services
IT Security Solutions
Computer Repairs
Cloud Computing
Data Backup
Network Management
Virus Removal
Remote Support
Compliance Solutions
Hardware Installation
Details
- Year established: 1997
Highlights and features
- We have over 25 years of experience in IT management and cybersecurity solutions
- Our team consists of certified experts with global enterprise experience
- We provide 24/7 network monitoring and emergency response capabilities
- Our services include HIPAA and PCI-DSS compliance solutions
- We offer both onsite and remote technical support options
Services
Managed IT Services
Our comprehensive IT management solutions provide continuous monitoring, maintenance, and optimization of business technology infrastructure. We handle network security, hardware/software updates, and system performance to ensure operational continuity. With 24/7 support and proactive issue resolution, businesses benefit from reduced downtime and enhanced cybersecurity protection while focusing on core operations.
IT Security Solutions
We deliver end-to-end security solutions including firewall management, intrusion detection/prevention systems, and compliance assessments. Our services protect against cyber threats while ensuring adherence to HIPAA and PCI-DSS regulations. Through regular security audits and customized protection strategies, we safeguard sensitive business and customer data across enterprise networks.
Computer Repairs
Our technicians provide both onsite and remote repair services for laptops, desktops, and enterprise hardware. We address software configuration issues, virus removal, and hardware failures with rapid response times. With local Raleigh service centers and remote support capabilities, we minimize device downtime for businesses and individual users.
Cloud Computing
We implement and manage cloud infrastructure solutions for data storage, software deployment, and business continuity. Our services include cloud migration planning, hybrid cloud configurations, and security optimization. Businesses gain scalable computing resources with enhanced accessibility while maintaining strict data protection standards through our managed cloud solutions.
Data Backup
Our business continuity solutions feature automated data backup systems with multiple redundancy layers. We implement secure offsite storage, real-time synchronization, and rapid recovery protocols. This ensures minimal data loss and quick system restoration during outages or cyber incidents, maintaining critical business operations with minimal disruption.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, computer repairs, cloud computing, and data backup specifically tailored for small businesses with scalable pricing options.
Do you offer 24/7 technical support?
Yes, our 24/7 network monitoring and emergency response team ensures continuous protection and immediate assistance for critical IT issues at any time.
Are your services available outside Raleigh, NC?
While based in Raleigh, we serve clients globally through our network of delivery centers and remote support capabilities across North America and Africa.
How do you handle data security compliance?
We specialize in HIPAA and PCI-DSS compliance solutions, conducting regular security audits and implementing enterprise-grade protections to meet regulatory requirements.
Can you support both onsite and remote IT needs?
Yes, we offer hybrid support combining onsite visits for hardware issues with remote diagnostics and software solutions for immediate problem resolution.
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Reviews (2)
Wayne Lewis
Feb 13, 2017
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Excellent Customer Service, quick turn around, Derrick was great, he diagnosed the problem with my laptop and provided me with options and the cost was reasonable. Great place for computer repairs. I'm very happy with the level of service I received!
Labs Smith
Nov 13, 2016
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Great Job on my laptops twice. Friendly, professional and the only place i was able to get service with 24/48 hrs without extra charges. Reasonable priced Services. Will always recommend.
