Business Details
23 Years
experience
Your Trusted Partner for IT Services in Green Bay, WI
Established in 2003, Computer Repairs & Solutions has built a reputation for delivering reliable, customer-focused technology repair and support services. Our team of certified technicians specializes in resolving complex hardware and software issues across a wide range of devices, including computers, smartphones, tablets, and gaming consoles. We prioritize transparency, offering clear pricing with a 30-day warranty on all repairs while maintaining competitive rates that meet or beat local competitors.With both onsite and remote support capabilities, we serve clients in Green Bay, Wisconsin, and nationwide, ensuring minimal downtime for personal and business users alike. Our commitment to continuous technical education allows us to address emerging technology challenges while maintaining the personalized service that has defined our business for over two decades.
Services
Computer Repair
Remote Tech Support
Data Recovery
Smartphone Repair
Gaming Console Repair
Tablet Repair
Malware Removal
Hardware Upgrades
Email Setup
Wireless Troubleshooting
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of experience in computer and device repair services
- Our 30-day warranty ensures quality workmanship on all repairs
- We guarantee to meet or beat any local competitor's advertised prices
- We provide both onsite and remote support options for convenience
- Our average turnaround time for in-shop repairs is 1-3 days
What people say
Highly recommended
Quick and efficient
Professional and honest
Experienced service
Timely repairs
Services
Computer Repair
We provide comprehensive computer repair services for desktops and laptops, addressing hardware failures, software issues, and performance optimization. Our technicians handle virus removal, operating system reinstallation, component upgrades, and data recovery. With both onsite and in-shop options available, we ensure minimal downtime while maintaining a 30-day warranty on all repairs.
Remote Tech Support
Our remote technical support service offers immediate assistance for software-related issues, virus removal, and system optimization. Available nationwide, this service allows our technicians to securely diagnose and resolve problems without physical device transportation. Sessions typically last 1-2 hours with transparent pricing starting at $70 per hour.
Data Recovery
Specializing in data recovery from damaged storage devices, we handle mechanical failures, accidental deletions, and liquid-damaged media. Our process includes assessment of recovery options, with potential board-level repairs or clean room referrals for severe cases. We work with various storage formats including HDDs, SSDs, USB drives, and memory cards.
Smartphone Repair
We offer non-hardware smartphone repairs including software troubleshooting, virus removal, and operating system restoration. Our services cover both Android and iOS devices, with pricing starting at $80 for basic diagnostics and $100 for complete factory resets. We also assist with email and wireless connectivity issues.
Gaming Console Repair
Our gaming console repair service addresses hardware failures, software issues, and performance problems for major platforms including Xbox, PlayStation, and Nintendo systems. We handle disc drive replacements, cooling system repairs, and system software resets starting at $90, with additional costs for component replacements.
People
Mark
Owner/Technician
With over 20 years of experience in computer repair, Mark has built a reputation for reliable service and technical expertise. He personally handles complex repairs and maintains direct client communication throughout the service process.
Questions
What types of devices do you repair?
We repair computers (PC/Mac), smartphones, tablets, gaming consoles, and data storage devices. Our services cover both hardware and software issues across major brands.
Do you offer remote support services?
Yes, we provide remote technical support nationwide for software issues, virus removal, and system optimization without requiring physical device transportation.
What are your business hours?
We're open Monday-Friday 8am-7pm, Saturday 9am-3pm. Emergency repairs can be arranged outside these hours with prior approval.
Do you provide warranties on repairs?
All repairs come with a 30-day warranty covering both parts and labor, ensuring quality workmanship and customer satisfaction.
How are repair costs determined?
We provide free diagnostics and give you a detailed estimate before starting work. Prices vary based on repair complexity with transparent pricing starting at $80.
Can you help with data recovery?
Yes, we specialize in data recovery from damaged devices. Success depends on damage extent, with options ranging from standard recovery to clean room procedures for severe cases.
Reviews (7)
Jacqlynn Schmidt
Dec 24, 2021
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He did a great job with my computer repair. I had a cracked screen and the longest wait was for the replacement part to come in. He repaired it fast and efficiently. Definitely recommend if you have a computer that needs fixing!
Jamie Kemen
Sep 29, 2021
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Mark was quick to return my call, quick to diagnose the wifi connection problem on my 2014 MacBook over the phone, and notified me promptly when replacement part had arrived for installation. His prices are reasonable and fair. Our family is happy to have a working computer for the new school year. Thanks, Mark!
Nick H.
Jun 18, 2021
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Mark fixed my computer quickly and effectively while explaining what I would need to look for if the situation happened again. I could tell that Mark has a passion for helping people and working on computers. I would recommend this service over his competitors, he is fair on price and was very friendly.
Emily Steuer Embahn
Jun 13, 2021
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Mark was very communicative and was able to fix my computer in two days. He talked me through the whole process of what was happening with it / what he was doing to fix the computer. The price was completely fair. Highly recommend coming here and I will be coming back if necessary!
Cj Campbell
Apr 06, 2021
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Mark took my call at 8am. My power button was not working so I dropped it off at 8:30, by early afternoon Mark had called and explained he had the laptop fixed. I was able to pick up my laptop same day which was amazing. Highly recommend Computer Repairs & Solutions LLC.
Jack Lewaren
Feb 19, 2021
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Great service. In home setting, but mark went through my installment of my gpu to make sure everything ran smooth. Didn't have to wait long. Reasonable price. Will be going back if and when needed.
Enlightenment
Feb 03, 2021
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I went here to get my laptop fan replaced, ram and ssd upgraded. The price was excellent and all the parts worked. I consider them to be very knowledgeable in their craft and highly recommend them to anyone needing their computer upgraded or fixed.
