Business Details
17 Years
experience
Emergency
services
Nationwide IT Maintenance & Printer Repair Services
Established in 2009, Onsite Maintenance Solutions has become a trusted national provider of server and printer maintenance solutions. Our team of certified technicians delivers 24/7 emergency repair services, preventive maintenance, and managed print solutions to businesses across 16 industries including healthcare, legal, and manufacturing. We operate under a simple philosophy: maximize equipment uptime while reducing total cost of ownership through standardized pricing, nationwide service coverage, and guaranteed response times. With over 16,000 contract technicians available nationwide and a dedicated account representative for each client, we ensure consistent service quality across all locations. Our comprehensive offerings include hardware maintenance contracts, inventory management systems, and quarterly service reporting to help businesses optimize their technology investments.Backed by a 100% satisfaction guarantee, we combine technical expertise with personalized service to deliver reliable IT infrastructure support. Our Green Bay headquarters serves as the hub for our national operations, supporting clients from small local businesses to multi-location corporations. Through strategic partnerships like Laser Works Printer Technology, we provide cost-effective printing solutions including premium compatible toner cartridges made in the USA. With 15 years of industry experience, we've developed proven processes to minimize equipment downtime and improve operational efficiency for our clients.
Services
Printer Repair
Server Maintenance
Managed Print Services
Printer Supplies
24/7 Emergency Support
Inventory Management
Preventive Maintenance
Toner Cartridges
Nationwide Service
IT Infrastructure Support
Details
- Year established: 2009
Highlights and features
- 24/7 emergency repair services with guaranteed response times
- Nationwide network of 16,000+ certified technicians
- Uniform pricing across all service locations
- 100% satisfaction guarantee on all services
- Industry-specific expertise across 16 business sectors
What people say
24/7 availability
Cost savings
Nationwide service
Rapid response
Competitive pricing
Services
Printer Repair Services
Our certified technicians provide comprehensive printer repair services for standalone devices and document centers. We offer 24/7 emergency support with guaranteed response times and preventive maintenance plans to minimize downtime. Businesses benefit from standardized pricing across all locations and inventory management systems to optimize supply ordering.
Server Maintenance
Critical server maintenance services ensure continuous operation of business IT infrastructure. Available locally in Wisconsin and nationally through our 16,000+ technician network, our maintenance plans include quarterly service reporting and multi-year contracts to stabilize costs. Emergency repair services operate 24 hours daily with dedicated account representatives.
Managed Print Services
Comprehensive managed print services optimize document workflows and reduce printing costs. Our solutions include equipment monitoring, supply replenishment, and usage analytics. Businesses access premium compatible toner cartridges made in the USA with free shipping and recycling programs for used cartridges in Green Bay area.
Printer Supplies
Online store offering budget-priced printer supplies including laser toner, ink cartridges, and 3D filaments. Businesses receive volume discounts and centralized purchasing accounts for multi-location operations. All products include a 100% satisfaction guarantee with same-day shipping available for urgent needs.
24/7 Maintenance Plans
Critical 24-hour maintenance plans cover printers and servers with guaranteed response times. Our nationwide technician network ensures rapid resolution for equipment failures. Plans include quarterly service reviews and inventory tracking to maintain optimal equipment performance and supply levels.
Questions
What services does Onsite Maintenance Solutions offer?
We provide printer repair, server maintenance, managed print services, and printer supplies nationwide with 24/7 emergency support.
Do you offer nationwide service?
Yes, we have 16,000+ technicians covering all locations nationwide with standardized pricing across all service areas.
What are your emergency service hours?
Our emergency repair services operate 24 hours a day, 7 days a week with guaranteed response times.
How can I reduce printing costs?
Our managed print services and premium compatible toner cartridges reduce printing costs by 15-40% while maintaining quality.
Do you provide service reports?
Yes, we provide quarterly service reports for all covered equipment under maintenance contracts.
What industries do you serve?
We serve 16 industries including healthcare, legal, manufacturing, education, and government operations nationwide.
Reviews (4)
Aaron Vandenbusch
Feb 11, 2022
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Awesome service from this company, I would highly recommend them to anyone needing printer service or ink.
Guest Service Representative
Jan 08, 2022
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Tammy is amazing! She is always checking in right on time for our printer ink order! Onsite Maintenance Solutions is fast on delivery and always great customer service!
Cc Fisher
Mar 01, 2021
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Absolutely Awful. Tammy got several orders from my company for printer parts while we were under contract. We tried several times to contact her for updates, but to no avail. Then after A YEAR (and after we refused to renew our contract with them) we were told that we were no longer under warranty. She then offered to sell us the parts that we were entitled to under our contract (had she of sent them out before our year was up). Would not recommend. An entire I.T department of a publically traded company and none of my guys have had a good experience with onsite.
John Steshetz
Feb 07, 2021
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I have been dealing with Tammy at Onsite for a few years and our experience has been excellent. She delivers our cartages within a day. I would highly recommend for both product and service.
