Betterbuilt.Com

Our comprehensive computer repair service addresses hardware failures, software issues, and performance optimization for desktops and laptops. We specialize in virus removal, data recovery, and component replacement using premium parts. With certified technicians and advanced diagnostic tools, we ensure minimal downtime for both residential and commercial clients while maintaining strict data security protocols.

We design, implement, and maintain secure network systems for businesses of all sizes. Our services include network troubleshooting, server maintenance, and wireless infrastructure optimization. Our team provides both onsite configuration and 24/7 remote monitoring to ensure continuous connectivity and data protection through enterprise-grade security solutions.

Our remote technical support offers immediate assistance through secure desktop sharing and phone-based troubleshooting. This service covers software configuration, system updates, and emergency issue resolution without requiring onsite visits. Available during regular business hours and through emergency protocols for critical system failures.

We create tailored computer systems based on specific business requirements, from high-performance workstations to enterprise servers. Our engineers consult with clients to determine optimal specifications, ensuring compatibility with existing infrastructure while future-proofing technology investments through Intel-based components and scalable architectures.

Specialized data recovery services retrieve lost information from failed storage devices using advanced laboratory techniques. We handle hard drive crashes, accidental deletions, and corruption issues while maintaining strict chain-of-custody procedures. Our cleanroom facilities and proprietary tools maximize recovery success rates for critical business data.

John Draggi established Betterbuilt.Com.com in 1995, transforming it into Ohio's leading IT solutions provider. With over 25 years in technology services, he focuses on delivering innovative business technology strategies and maintaining the company's commitment to technical excellence.

We provide network setup, server maintenance, cybersecurity solutions, and 24/7 technical support tailored to small business needs.

Yes, we provide 24/7 emergency services with 1.5x rate multipliers for critical system failures outside business hours.

Our remote support services include virtual private networks, cloud integration, and secure remote desktop access solutions.

We service all major brands including Dell, HP, Lenovo, ASUS, and Toshiba for both hardware and software issues.

Yes, we design custom systems using Intel components tailored to specific business requirements and performance needs.

Regular support is available Monday-Friday 9am-6pm. Emergency services operate 24/7 with premium rate multipliers.

A fantastic place to get repairs done, they knew exactly what they were doing and were always available for any questions I had. Solid pricing, everything done in a timely manner, all around a fantastic place. 10/10 would recommend!

After going to best buy to talk to their Geek Squad I was told there was nothing I could do to upgrade my computer and was limited to my 8GB of Ram. Found out about BetterBuilt so I stopped by. They were able to upgrade my laptops Ram to 16GB & recommended and increase in storage to improve speed. It ultimately made my photo editing workflow more than twice as fast! What took 5 minutes to process now takes less than 2.

Video editing is also SO much smoother. Can't thank them enough, saved me from buying a new computer! Very knowledgeable and friendly staff. Would recommend to anyone looking to upgrade their computer!

Better Built are the most conscientious and fairly priced computer repair company I've used. While their home computer repair team is second to none, the area where they really shine is commercial server installation and maintenance. So many local businesses rely on Better Built to maintain an efficient platform. Every commercial client I've referred has been thrilled with their recommendations, rates and service.

They quickly fix any problem that arises, even in emergency situations, and anticipate needs moving forward. Better Built is a great support for your existing IT team or a built-in IT department when you don't have one in-house. Highly recommend!

I can't say enough about this company! They've saved us on numerous occasions! They ALWAYS go out of their way to take care of our IT needs as quickly as possible. They are second to none in the local IT field! The care and concern they have for their clients is unbelievable! I could go on and on about how much I appreciate everyone at Betterbuilt! Trust me, you can't go wrong with them! '

BetterBuilt is a great local resource for computer equipment and services. It's a group of computer geeks turned professional. My laptop now works again and I'll head straight back to them for any future repairs. If you are trying to avoid Big Box stores, BetterBuilt is worth a look.

My laptop's memory failed and I wasn't ready for a new model yet, just wanted the old one fixed. Top notch, quick repairs were provided by what appears to be geeky hobbyists that turned professional. BetterBuilt is a local computer equipment and services company that I will use again.

Great service and work done properly restores confidence in my hardware and software. I have had laptops repaired, restored and bought a new laptop at Better Built and have been very pleased with their service. I have also purchased accessories including an HDMI cord for my flat screen TV and printer cables. The technicians are very personal and do not intimidate the customer with their know how, they assess the situation and discuss the options available to you.

Do not be fulled by the size of the shop when you walk in because you are only seeing the public part of the operation. A digital sign out front on Middlebranch Avenue announces current sales and deals for services and products offered. When I bring my laptop in and drop it off, there is a $25 diagnostic fee paid up front which helps the technicians assess what your machine needs and then pricing and options to move forward go from there. This is a very sane and logical approach to your hardware and software needs instead of going to a big box store and merely buying a whole new system. I highly recommend Better Built.