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Your Trusted Partner for Managed IT Solutions in NYC
At Computero, we specialize in delivering comprehensive managed IT services tailored to the unique needs of small and mid-sized businesses in New York. With over a decade of experience, our team of certified professionals provides proactive monitoring, 24/7 technical support, and customized solutions to ensure seamless business operations. Our expertise spans network security, cloud hosting, server management, and VoIP systems, all designed to enhance efficiency and protect digital assets.We prioritize client satisfaction through transparent communication, rapid response times, and a commitment to understanding the specific challenges faced by our clients. By combining cutting-edge technology with personalized service, we empower businesses to focus on growth while we handle their IT infrastructure.
Services
Managed IT Services
Network Security
Cloud Hosting
24/7 Help Desk
VoIP Phone Systems
Server Management
Data Backup
Wireless Networking
Hardware Installation
Cybersecurity
Highlights and features
- 24/7 help desk support ensures uninterrupted business operations.
- Customized IT solutions tailored to small and mid-sized businesses.
- Certified professionals with over a decade of experience in NYC.
- Proactive monitoring and maintenance to prevent IT issues.
- Scalable services adapting to evolving business needs.
What people say
24/7 support
Certified professionals
Proactive monitoring
Rapid response
Customized solutions
Services
Managed IT Services
Computero provides comprehensive managed IT services, including proactive monitoring, server management, and cybersecurity. Our solutions ensure business continuity through 24/7 support and customized infrastructure optimization. Clients benefit from reduced downtime, enhanced data protection, and scalable services tailored to evolving operational needs.
Network Security
Our network security services safeguard digital assets with advanced threat detection and firewall management. Computero employs real-time monitoring and rapid response protocols to mitigate cyber risks. Businesses gain peace of mind with robust defenses against data breaches and unauthorized access.
Cloud Hosting
Computero offers secure managed cloud hosting with scalable infrastructure for application and data management. Our private cloud solutions ensure high availability, disaster recovery, and seamless collaboration. Clients experience improved flexibility and cost-efficiency with our cloud migration and optimization services.
24/7 Help Desk
Round-the-clock technical support ensures immediate assistance for critical IT issues. Computero's dedicated help desk resolves network, hardware, and software problems promptly. Businesses maintain operational efficiency with guaranteed uptime and rapid incident resolution.
VoIP Phone Systems
We install and manage VoIP phone systems with features like auto attendants and call routing. Allworx solutions provide scalable communication infrastructure for businesses. Enhanced connectivity and integration with existing IT systems improve productivity and customer service.
Questions
What areas does Computero serve?
Computero provides IT services across New York City, Queens, Long Island, Nassau County, and the broader NYC metro area.
Do you offer 24/7 IT support?
Yes, our 24/7 help desk ensures continuous technical assistance with rapid response for critical issues.
What IT services are included in managed solutions?
Services include network security, cloud hosting, server management, VoIP systems, and proactive infrastructure monitoring.
How does Computero handle emergency IT issues?
Our Rapid Response Team provides immediate on-site or remote support for urgent technical problems after regular business hours.
Can Computero scale services for growing businesses?
Yes, our solutions adapt to business growth with scalable infrastructure and customizable service packages.
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Reviews (7)
Iman Mo
Apr 01, 2021
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I was having technical problems with my computer for a week. Neither Microsoft nor Bestbuy could fix the issue. I left the computer with the crew at Computero and they fixed it within one hour. And they loaned me a laptop in the meantime. Very professional and efficient. Friendly staff who are great at what they do.
Denise Camilleri
Mar 06, 2021
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Computero Inc. saved my laptop. My laptop is back to normal. I thought I had to recycle it. They are very professional, knowledgeable and reliable. They keep you updated throughout the whole process. Thank you for your help. I highly recommend Computero.
Lauren
Dec 12, 2019
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Completely exceeding any expectations. Contacted Computero after my laptop stopped functioning- they responded immediately, were knowledgeable over the phone, took my laptop in right away, fixed and even figured out how to make it better than it was. Thanks for saving my sanity during quarantine!
Shangzhen W.
Jul 08, 2017
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Very bad experience, I told the guy who works there what the problem is with my laptop and he said he is gonna fix it with the basic fee, after one hour, I came back, and he told me he is not sure if he fixes it but he still needs to charge me for spending his time on it, what a joke
David Balkan
Jun 14, 2017
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I had left a previous review about 6 years ago. But I wanted to write an update. Frequently once you are considered a "customer" a vendors level of service drops off, you get taken for granted, etc. In Computero's case, it is quite the opposite. As they have built their team over the years, they have actually gotten better and better. Of all the many vendors we use, Computero is among the elite and most trusted.
When something does go wrong (as IT stuff does do on occasion) they truly do rise to the occasion. Day, night, weekends, they are always there to solve an issue, or give great guidance. No matter what, the Computero team makes our team at Balkan feel like a valued and important customer. Five stars for the Computero guys once again!
When something does go wrong (as IT stuff does do on occasion) they truly do rise to the occasion. Day, night, weekends, they are always there to solve an issue, or give great guidance. No matter what, the Computero team makes our team at Balkan feel like a valued and important customer. Five stars for the Computero guys once again!
Hannah Lemieux
May 16, 2017
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Computero is the best - fast, friendly and very helpful service. They keep our office network functioning and help us with everything that we need computer-related from network installation to troubleshooting issues to getting the right equipment. They're always ready to help us in a very timely way which is essential for business. Thanks!
Monish Babani
Apr 02, 2017
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Came here a while back to get my laptop hinge fixed. Cost $200 and the replacement hinge broke after about 2 weeks. Also, they didn't replace all the screws in the laptop keyboard so it was loose after they "fixed it". The place was an absolute mess when I first went there, with computer parts all over the place so it's no wonder they lost screws for my laptop. Partly my fault for not turning away right then and there. Anyway, went back again to show them their great craftsmanship and they wanted to charge me full price to repair the laptop hinge and keyboard again. UNBELIEVABLE! Don't waste your time on this place, go somewhere else. There's hundreds of computer repair stores in this entire city, don't waste your money on these guys.
