Business Details
30 Years
experience
Your Trusted IT Partner in New York City
Streeter Technologies has been a trusted IT support and consulting firm in New York City since 1996. We specialize in providing tailored technology solutions for small businesses and nonprofit organizations across Manhattan and the five boroughs. Our systematic, proactive approach to network management ensures reliability through advanced scheduling and dependable response times. Clients benefit from 24/7 access to our interactive Client Portal, which provides complete transparency with real-time project tracking and detailed technician notes. Our team's commitment to ongoing education and problem-solving tenacity enables us to tackle even the most complex technology challenges.We maintain one of the industry's highest customer retention rates by refusing to surrender to unresolved issues. Our efficiency-focused methodology minimizes business disruption through strategic maintenance scheduling and regular on-site check-ins. As technology evolves, we continue adapting our practices to reflect cutting-edge advancements while maintaining our core values of transparency and accountability. Our 25+ years of experience demonstrates our ability to thrive alongside New York City's dynamic business environment. We exist to ensure our clients can focus on their core operations while we make IT easier.
Services
Network Management
Workstation Support
Server Administration
Help Desk Services
Security Monitoring
System Maintenance
Remote Support
Technology Planning
Details
- Year established: 1996
Highlights and features
- We offer 25+ years of proven IT expertise in New York City
- Our systematic approach ensures dependable response times and proactive management
- We provide complete transparency with interactive reporting tools
- Our team maintains cutting-edge knowledge through continuous education
- We guarantee issue resolution with a 95%+ customer retention rate
Services
Network Management
Our network management service ensures reliable connectivity and optimal performance for NYC businesses. We provide continuous monitoring, firewall protection, and hardware/software updates to maintain secure operations. With unlimited remote support and ISP coordination, we minimize downtime while proactively addressing potential issues before they impact productivity.
Workstation Support
Comprehensive workstation management includes security patching, antivirus protection, and system optimization. Our weekly maintenance routines clean temporary files, defragment drives, and ensure software updates. Peripheral device support covers setup, configuration, and troubleshooting for seamless technology integration across office environments.
Server Administration
Full-service server solutions include domain management, software licensing, and regular infrastructure reviews. We implement strategic maintenance schedules and develop annual technology plans to align with business growth. Our experts handle domain registration, product procurement, and ongoing system optimization for stable server operations.
Help Desk Services
24/7 accessible help desk provides unlimited remote support for network and system issues. Our ticketing system tracks every request through resolution while maintaining detailed documentation. Clients receive real-time status updates through personalized portal access featuring interactive reporting and service history tracking.
Security Monitoring
Continuous security monitoring protects against evolving cyber threats with regular vulnerability assessments. Weekly spyware scans and proactive patch management maintain system integrity. Our layered security approach combines advanced antivirus protection with proactive threat detection to safeguard business-critical data.
People
Alex Gibbs
President and Owner
Alex Gibbs founded Streeter Technologies in 1996 and has guided its growth into NYC's premier IT support provider. With 25+ years of local technology expertise, he focuses on matching clients with customized solutions that balance innovation with reliability while maintaining the company's core values.
Questions
What IT services do you offer for NYC businesses?
We provide comprehensive IT solutions including network management, workstation support, server administration, security monitoring, and proactive system maintenance tailored for New York City businesses.
How does your client portal enhance service transparency?
Our portal provides 24/7 access to service tickets, technician notes, project status updates, and historical records. Clients can track all IT activities and communicate directly with our support team.
What response times can I expect for urgent issues?
While we maintain standard business hours, critical network issues receive priority scheduling. Our systematic approach ensures timely resolution while keeping clients informed throughout the process.
Do you support nonprofit organizations?
Yes, we've specialized in nonprofit technology support since 1996, understanding their unique IT needs and budget considerations while maintaining enterprise-level reliability.
How do you handle after-hours service requests?
While our main hours are 8:30AM-6:30PM, we offer scheduled maintenance outside these times and prioritize critical issues that require immediate attention.
What sets you apart from other IT providers?
Our 25+ years serving NYC businesses, transparent client portal, systematic approach, and unwavering commitment to resolving every technical challenge distinguish us from typical one-size-fits-all IT services.
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