Business Details
24 Years
experience
Emergency
services
Managed IT Services for Rochester Businesses
Hurricane Technologies has been delivering reliable IT solutions since 2002, rooted in a commitment to personalized service and community engagement. Founded by Tom Vonglis after his 22-year tenure at Eastman Kodak, our team prioritizes customer satisfaction through proactive technology management and responsive support. Despite challenges like a devastating fire in 2005, we maintained uninterrupted service, demonstrating resilience and dedication to client needs. Under new leadership since 2021, we continue to evolve with industry advancements while maintaining our core values of transparency and local partnership.Our expertise spans managed IT services, cybersecurity, and strategic planning, supported by certifications and partnerships that ensure cutting-edge solutions. Recognized as Livingston County Small Business of the Year in 2012, we remain focused on empowering small to mid-sized businesses through technology. With a 20-year track record of adapting to industry changes, we provide predictable, cost-effective IT support tailored to each client's unique requirements.
Services
IT Strategic Planning
Cloud Services
Business Continuity
Network Security
System Monitoring
Microsoft 365 Management
Security Training
Hardware Upgrades
Details
- Year established: 2002
Highlights and features
- 20+ years of proven IT expertise since 2002
- Personalized service with local community involvement
- 24/7 proactive system monitoring and support
- Award-winning customer satisfaction track record
- Certified professionals with strategic technology partnerships
What people say
5 Stars all the way
Super helpful
Blows away the service
State-of-the-art A/V needs
No unnecessary downtime
Services
Managed IT Services
Hurricane Technologies provides comprehensive managed IT services that serve as your complete technology department. Our proactive monitoring, system maintenance, and strategic planning ensure business continuity. With dedicated support and predictable monthly costs, we eliminate IT-related disruptions while maintaining security and compliance standards.
Network Security
Our network security solutions protect businesses from evolving cyber threats through continuous monitoring, vulnerability assessments, and customized defense strategies. We implement advanced security protocols while providing staff training to prevent breaches. Regular system audits ensure compliance with industry-specific regulations and data protection requirements.
Business Continuity
We develop customized business continuity plans that guarantee rapid recovery from technology disruptions. Our solutions include data backup systems, failover mechanisms, and emergency response protocols. Regular testing ensures minimal downtime during unexpected outages or system failures.
Microsoft 365 Management
Our Microsoft 365 management services optimize cloud productivity tools while maintaining security compliance. We handle email configuration, access controls, and software updates to ensure seamless collaboration. Proactive monitoring prevents service interruptions and maximizes cloud infrastructure efficiency.
Security Training
We provide comprehensive security training programs that educate employees about phishing threats, password security, and safe internet practices. Regular simulated attacks and customized training modules reinforce cybersecurity best practices across all organizational levels.
People
Tom Vonglis
Founder
Founded Hurricane Technologies in 2002 after 22 years at Eastman Kodak. Led company through significant growth and challenges, including rebuilding after a 2005 fire. Recognized for exceptional customer service and community leadership.
Shawn Petti
Co-Owner
Purchased Hurricane Technologies in 2021 after serving as long-time employee. Focuses on maintaining company's core values while expanding managed IT capabilities. Brings extensive technical expertise and client relationship experience.
Kara Petti
Co-Owner
Co-owner since 2021 with deep understanding of company operations. Prioritized transition to managed IT services during pandemic. Committed to delivering reliable technology solutions while maintaining personalized service approach.
Questions
What IT services do you offer for small businesses?
We provide comprehensive managed IT services including network security, cloud management, business continuity planning, and 24/7 system monitoring tailored to small business needs.
Do you offer emergency IT support outside business hours?
Yes, we provide emergency IT support during weekends and after hours for critical system failures that impact business operations.
How do you handle cybersecurity threats?
Our cybersecurity approach combines continuous monitoring, regular vulnerability assessments, staff training programs, and incident response protocols to protect against evolving digital threats.
Can you help with Microsoft 365 implementation?
Yes, we specialize in Microsoft 365 configuration, management, and security optimization to ensure seamless collaboration and compliance with data protection standards.
What makes your IT services different from competitors?
Our personalized approach combines 20+ years of experience, local community focus, and proactive technology management that prevents issues before they disrupt business operations.
Reviews (2)
Daniel A. Bronk
Jun 19, 2016
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I have worked with Hurricane for many years with only good results. When I started my own firm, they were my first and only choice to setup our network. Tom and his staff provide prompt and knowledgeable service. Shawn helped us set up a reliable and effective paperless environment on a stable platform. Kara developed our web site for both desktop and mobile users. Hurricane has met our needs repeatedly. I highly recommend them to any and all!
James Pearston
Jan 29, 2016
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I am extremely please with the professional service I just experienced. They solved several of my computer problems and did it quickly. They had me up and running within 24 hrs. I highly recommend Hurricane Technologies! Ask for Allison or Kara, they are terrific!
