Call The Computer Wizard

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Your Trusted Computer Repair & Data Recovery Experts in Rochester, NY

At Call The Computer Wizard, we have dedicated over four decades to resolving complex computer issues for residents and businesses in Rochester, NY. Our expertise spans data recovery, hardware/software repair, and personalized technical training, ensuring clients receive comprehensive solutions tailored to their needs. With a focus on precision and customer satisfaction, we utilize advanced tools to retrieve lost data, restore devices to optimal performance, and empower users through hands-on education.

Our team combines decades of experience with a commitment to staying current with evolving technology, offering both in-person and virtual support. Whether addressing urgent data loss, hardware malfunctions, or skill development, we prioritize transparency, affordability, and rapid turnaround times to minimize disruption to our clients' personal and professional lives.

Services

Data Recovery Computer Repair Technical Training Virus Removal Mobile Device Repair

Highlights and features

We offer over 40 years of hands-on experience in computer repair and data recovery.
Our technicians provide same-day service for urgent computer malfunctions.
We specialize in recovering data from physically damaged devices using advanced tools.
Our training programs cater to both in-person and virtual learning preferences.
We guarantee competitive pricing with transparent cost structures for all services.

What people say

Quick and convenient repair Highly recommend supporting local businesses Extremely resourceful and knowledgeable Price was well below competitors Saved priceless data

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Services

Data Recovery

We specialize in recovering lost files from damaged or virus-infected devices. Using advanced tools, we extract critical documents, photos, and videos from failing drives. Our technicians handle both logical data loss and physical storage failures.

Computer Repair

Our experts diagnose and fix hardware/software issues for all computer brands. Services include operating system updates, component replacement, and performance optimization. We restore devices to factory settings while preserving user data.

Technical Training

We offer personalized training sessions covering basic operations, software applications, and internet security. Both in-home and virtual options available to accommodate individual learning paces and schedules.

Virus Removal

Our technicians eliminate viruses, ransomware, and other malicious software. We implement protective measures to prevent future infections while ensuring system stability and data integrity.

Mobile Device Repair

We repair smartphones and tablets including screen replacements, battery upgrades, and software troubleshooting. Our services cover iOS and Android devices with data preservation prioritized during repairs.

Questions

What services does Call The Computer Wizard offer?

We specialize in data recovery, computer repair, virus removal, technical training, and mobile device diagnostics. Our technicians handle both hardware and software issues for all major brands.

How does data recovery work for damaged devices?

We use specialized software and equipment to extract data from malfunctioning drives. For severe cases, we partner with clean room facilities to ensure complete recovery of critical files.

How quickly can I get my computer repaired?

Most repairs complete within 1-2 business days. We offer priority service for urgent cases, with same-day turnaround available for qualifying hardware/software issues.

Do you service all computer brands?

Yes, we repair all major brands including Apple, Lenovo, Dell, HP, and Asus. Our technicians have experience with desktops, laptops, tablets, and mobile devices.

Are your technical training sessions customizable?

Yes, we tailor training to your specific needs, covering basic operations, software applications, and internet navigation. Both in-person and virtual options are available.

Reviews (6)

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Helena

May 27, 2022 Report

Great guys. Wont rake you over. My laptop's motherboard crapped out. They took care of it by transferring all my files onto another laptop.

Anon Ymous

Feb 11, 2022 Report

Dan took the time to ask about the details of my repair problem and give me a referral, even though I'd not only accidentally called a few minutes past 5, but he himself was booked solid for the next month. Managed to recover my own data this time, but I'd absolutely recommend calling this guy.

Yang Zhang

Jan 17, 2022 Report

Dan is awesome! He literally saved my day! My external hard drive crashed without any signs and I had photos from 2013-2019 and several important videos on it. I reached out to Dan, trying to see if he could help my recover the data. I would say he was able to retrieve all my data based on my memory. At least he got all my pictures and videos back, which is all I cared about. The price was reasonable.

I did some research on the cost of data recovery before I called him. I would say the price is reasonable or even far below the market price. I tried to get quotes from several big companies and I absolutely cannot afford their service for my 2 TB external hard drive. Highly recommended!

Matt Kaufman

Dec 24, 2021 Report

Dan truly is THE computer wizard. Whatever it is, he'll be able to figure it out. He's extremely resourceful and has top notch knowledge of data recovery, software service support, antivirus remedy and virtually everything else having to do with computers.

JakeDoesSports

Dec 10, 2021 Report

Dan was very helpful and professional! Saved some of my very important video clips on a new generation iPhone SE even though he is claimed to be more skilled in computers. He is very versatile and if I have any tech problems he'll be my first choice!

Lisa Kaufman

Dec 05, 2021 Report

Dan is caring, compassionate, and patient in his approach to diagnosing and problem solving around complex computer issues.