Business Details
31 Years
experience
Emergency
services
Your Trusted IT Partner for Business Solutions
At Total Technology Integration (TTI), we build lasting relationships with clients through trust and technical excellence. With over 30 years of combined experience in computer and network solutions, our team delivers customized IT strategies tailored to each business's unique needs. We specialize in proactive network administration, comprehensive maintenance plans, and strategic network design that anticipates future growth. Our commitment to rapid response times ensures minimal downtime, with guaranteed service levels for critical systems. We offer flexible support options including maintenance agreements, discounted labor blocks, and emergency break/fix services.Our engineers combine industry certifications with practical problem-solving to implement reliable infrastructure solutions. From initial consultation through implementation and ongoing support, we prioritize clear communication and transparent processes. Our Pittsburgh-based team serves businesses across Western Pennsylvania with both on-site and remote technical capabilities. We maintain rigorous documentation standards to ensure efficient troubleshooting and future scalability. Through continuous education and technology investment, we stay at the forefront of IT best practices to deliver dependable, future-ready solutions.
Services
Network Administration
System Maintenance
Network Design
Remote Support
IT Consulting
Details
- Year established: 1995
Highlights and features
- 30+ years of combined IT experience with certified professionals
- Guaranteed response times for critical system issues
- Customized maintenance plans with transparent pricing
- 24/7 support with emergency service availability
- Proven track record with diverse industry expertise
What people say
Outstanding response time
Smoothly running network
Fast reliable service
Expert technical knowledge
Proactive problem solving
Services
Network Administration
Our network administration services provide ongoing technical oversight for businesses that need expert IT support without hiring full-time staff. We handle server maintenance, security updates, and system monitoring to ensure optimal performance. Our team offers both on-site and remote management solutions with guaranteed response times for critical issues.
System Maintenance
Customized maintenance plans protect against costly downtime with proactive system monitoring and scheduled maintenance. We offer tiered service options including guaranteed response times, hardware replacement coverage, and annual preventative maintenance visits. Our support includes both scheduled maintenance and emergency repair services.
Network Design
We design scalable network infrastructures that accommodate business growth while maintaining security and efficiency. Our process includes needs assessment, topology planning, and implementation with consideration for future expansion. We specialize in integrating new systems with existing infrastructure across various industries.
Remote Support
Our remote support services enable rapid issue resolution without on-site visits. Through secure connections, we monitor systems, implement updates, and troubleshoot problems in real-time. This service includes 24/7 availability and immediate access to technical experts for urgent matters.
IT Consulting
We provide strategic IT consulting for technology upgrades, system migrations, and business continuity planning. Our experts guide clients through technology decisions that align with business goals. Services include project management, vendor coordination, and implementation of best practices for IT operations.
People
Cletus Scalo
Owner
With over 30 years in IT services, Cletus Scalo leads TTI's technical operations. He specializes in network architecture and system optimization, bringing hands-on expertise to client solutions. His client-first approach emphasizes clear communication and reliable service delivery.
Karen Lindstrom
Purchasing
As purchasing agent at Major Supply, Karen works closely with TTI to ensure optimal IT operations. She praises TTI's rapid response times and proactive maintenance approach that minimizes business disruption.
David G. Roussos
Attorney
Managing a law firm, David relies on TTI for comprehensive IT management. He highlights their ability to maintain system reliability and provide expert technical guidance that supports legal practice operations.
Questions
What IT services do you offer for small businesses?
We provide network administration, system maintenance, network design, remote support, and IT consulting tailored to small business needs.
Do you offer 24/7 emergency IT support?
Yes, we provide 24/7 emergency support with guaranteed response times for critical system issues.
Which areas do you serve?
We serve the Pittsburgh region including Butler, Beaver, Lawrence, Armstrong, Washington, and Westmoreland counties.
How do you handle network security?
We implement multi-layer security including firewalls, antivirus systems, and regular security updates to protect your network infrastructure.
Can you help with network upgrades?
Yes, we specialize in network design and upgrades that accommodate business growth while maintaining system reliability.
What support options are available?
We offer maintenance agreements, discounted labor blocks, and on-demand break/fix services to suit different business needs.
