Business Details
We founded Cybertek Computer Solutions in 2005 to deliver reliable technology solutions across the Tri-Cities region. Our technicians possess extensive experience repairing all brands of laptops and desktops, including Apple Macintosh systems. We provide both in-shop and on-site service options to accommodate diverse customer requirements. Our team specializes in hardware troubleshooting, virus removal, and complex network configurations for businesses and homes. We maintain a commitment to transparent communication throughout every repair process. Our service area spans Johnson City, Bristol, Kingsport, and numerous surrounding Tennessee and Virginia communities.
We prioritize building lasting relationships by consistently delivering the highest level of technical expertise. Our professionals stay current with evolving technologies to ensure effective problem resolution. We operate Monday through Friday from 9 AM to 5 PM at our West Market Street location. Customers trust us to minimize downtime and restore critical systems efficiently. We stand behind our work with a dedication to complete client satisfaction.
We prioritize building lasting relationships by consistently delivering the highest level of technical expertise. Our professionals stay current with evolving technologies to ensure effective problem resolution. We operate Monday through Friday from 9 AM to 5 PM at our West Market Street location. Customers trust us to minimize downtime and restore critical systems efficiently. We stand behind our work with a dedication to complete client satisfaction.
Highlights and features
- We have served the Tri-Cities continuously since 2005.
- Our technicians repair all brands including Apple Macintosh systems.
- We offer both in-shop and convenient on-site service options.
- Our service area covers twelve cities across Tennessee and Virginia.
- We specialize in hardware, software, and network infrastructure solutions.
Services
Computer Repair
Our computer repair service addresses hardware failures and software issues for all laptop and desktop brands including Apple Macintosh. We perform diagnostics and repairs either at our Johnson City shop or at your business or home location. Clients receive transparent communication and timely restoration of their critical computing devices.
Business IT Support
Our business IT support ensures your company's technology infrastructure operates reliably so you can focus on core operations. We provide server setup, network security configuration, and ongoing maintenance for organizations throughout the Tri-Cities region. Clients benefit from reduced downtime and proactive system monitoring by experienced technicians.
Virus Removal
Our virus and spyware removal service eliminates malicious software that compromises system performance and data security. We conduct thorough scans, remove infections, and implement preventative measures to protect against future threats. Customers regain stable, secure computing environments with minimal disruption to their daily activities.
Network Services
Our network services encompass design, cable installation, troubleshooting, and security configuration for wired and wireless environments. We build reliable connectivity solutions tailored to residential and commercial properties across our service area. Clients experience seamless data transfer, secure access, and scalable infrastructure that supports business growth.
Data Recovery
Our data recovery service retrieves lost files from failed hard drives, corrupted media, and accidental deletions using advanced techniques. We handle sensitive personal and business data with strict confidentiality and provide backup solutions to prevent future loss. Clients recover critical information quickly, minimizing operational and emotional impact.
Reviews (5)
Doug Boone
Dec 24, 2021
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They got my PC back up and running and installed Windows back for me. Great service and very friendly people.
Renee Fox
May 05, 2021
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Alex is a super patient person, he answered all of my inane questions. Went far beyond just transferring all of my data. If you are buying a new computer and need your data transferred, bring it all here! The individual service is remarkable and the price beyond reasonable. it cost less than best buy that just does a data dump into one folder.
Mike Clark
May 03, 2021
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I had a computer of my brothers who passed away and wanted to check for pictures on the hard drive. He was helpful and took the time to do it in front of me. A very positive experience with this business and I highly recommend.
Deanna Terhaar
Apr 27, 2021
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We had an issue with Windows 10 not booting up on our desktop. We tried everything we could to get it working without getting in over our head as novices. My husband found Cybertek online and after reading the great reviews, we hired Frankie to come out to the house. It was an awesome experience! Not only was it a house call and very reasonably priced, but Frankie was so nice and so patient (it took a while to complete everything on our computer!). Frankie has years of experience and really knows his stuff. We learned a lot from him while he was here. We highly recommend Cybertek!
Chris Carpenter
Dec 03, 2018
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They fixed my laptop screen quickly and at a heck of a great price. If the need ever rises again I will definitely use them again
