Business Details
13 Years
experience
Your Trusted IT Partner in East Tennessee
Founded in 2013, IT Integrity has established itself as a trusted provider of comprehensive IT solutions in East Tennessee. Our company was built on the principle that relationships, moral character, and trust are the foundation of business success, which is why we prioritize client needs above all else. With a deep understanding of the Tri-Cities area's unique technological demands, we deliver tailored services that support growth for businesses of all sizes. Our team of certified professionals combines technical expertise with a commitment to integrity, ensuring every solution we implement aligns with our clients' strategic goals. We specialize in proactive network management, disaster recovery planning, and cloud integration, helping organizations maintain operational continuity. Our personalized approach extends to every aspect of our work, from initial consultations to ongoing support, ensuring clients receive solutions that evolve with their needs. We take pride in our ability to simplify complex technological challenges through streamlined processes and transparent communication. Our track record of successful implementations for diverse clients - from medical practices to manufacturing firms - demonstrates our capacity to deliver reliable, cost-effective IT strategies. We measure our success by our clients' satisfaction, which is reflected in our long-term partnerships and consistent service renewals. By maintaining a local focus while leveraging cutting-edge technologies, we position ourselves as both a technical resource and a strategic partner for businesses navigating today's digital landscape.
Services
Managed IT
Network Support
Disaster Recovery
IT Consulting
Cloud Integration
Computer Repair
Digital Marketing
Served areas
- Johnson City, Kingsport, Bristol, Elizabethton, and Erwin
Details
- Year established: 2013
Highlights and features
- We offer 24/7 proactive IT monitoring and support services
- Our team holds industry-recognized technical certifications
- We provide customized solutions for businesses of all sizes
- Our local expertise serves Tri-Cities area businesses specifically
- We guarantee transparent pricing with no hidden fees
What people say
Prompt and professional support
Fair prices for workstations
Exceptional customer service
Strategic cost-effective planning
Personable and professional staff
Services
Managed IT
Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. This proactive approach prevents downtime through regular system updates, security patches, and performance optimization. Clients benefit from predictable costs and dedicated support while focusing on core business operations.
Network Support
Comprehensive network support covers design, implementation, and maintenance of business communication systems. We ensure secure, reliable connectivity across all devices while optimizing data flow and access controls. Our solutions scale with business growth while maintaining robust security protocols.
Disaster Recovery
Custom disaster recovery plans protect business continuity through automated backups and rapid system restoration. We implement cloud-based solutions with guaranteed recovery time objectives to minimize operational disruption during unexpected events.
IT Consulting
Strategic IT consulting aligns technology investments with business objectives. We assess current infrastructure, identify improvement opportunities, and develop roadmaps for digital transformation while maintaining budget constraints and compliance requirements.
Computer Repair
On-site and remote computer repair services address hardware failures, software issues, and performance problems. Our certified technicians provide timely solutions for workstations, servers, and peripheral devices with minimal business disruption.
People
Evan Collins
CEO
Founder and owner of IT Integrity with over 10 years of IT experience. Graduated from Austin Peay State University with degrees in Computer Science and Math. Previously worked with major regional IT providers before establishing Speed Tech PC in 2013, which evolved into IT Integrity in 2017.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT solutions including network support, cloud integration, and managed services specifically tailored for small businesses in East Tennessee.
Do you provide emergency IT support?
Yes, we offer 24/7 emergency support services for critical system failures and urgent technology issues.
How do you handle data security?
We implement multi-layered security solutions including firewalls, encryption, and regular security audits to protect business data.
Can you help with network upgrades?
Yes, we specialize in network design, implementation, and optimization for businesses transitioning from peer-to-peer to server-based systems.
What areas do you serve?
We primarily serve the Tri-Cities area including Johnson City, Kingsport, and Bristol in Tennessee.
Do you offer IT consulting services?
Yes, our IT consulting includes technology assessments, strategic planning, and cost optimization for businesses of all sizes.
Reviews (13)
Palomine
Aug 02, 2017
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Evan helped me transfer the data from my old computer to my new computer and went beyond the call of duty by installing an updated version of the software I needed to upload photos from my digital camera to my computer. He spent some time researching possible solutions to my computer problems before the appointment, so he was able to get everything done in an hour for $100. Having him make an on-site visit meant that I didn't have to do without my PC for several days and I didn't have to transport my computers to his office. I highly recommend Speed Tech!
Nate
Jun 24, 2017
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Personalized service with great prices and quality work. My computer wouldn't boot up and he had it fixed in less than 30 minutes. I would recommend this business to anyone needing small repairs to anything computer related. Thank you so much.
Jessica Chittum
Jun 20, 2017
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Speed Tech is a wonderful resource for my small company. The service is quick, thorough and priced right. Speed Tech's repair specialists are knowledgeable and explain the problem so that I can better understand the issue and problem solve for myself in the future. I appreciate that they are a locally owned business who cares about building relationships with their customers.
Bridget Arlisa Patrick
May 28, 2017
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Very easy to work with - prompt repair! I have called a few times with issues and was helped without any charges and although I am completely computer challenged this guy put me at ease and got my computer up and running at top speed! Thanks so much! Highly recommend!
Will Davis
Nov 13, 2016
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Got a virus that completely took over my web browser and wouldn't allow me to do certain things. He found the virus very shortly after I brought it in. It ended up actually being a more advanced virus than he previously thought and he had to keep it merely one extra day to fix. Overall a great experience and very professional. He even downloaded a new operating system upon my approval to speed up my computer and charged nothing extra for the extra work he had to put in. Would highly recommend to anyone. P.S. pricing is the cheapest you will find in JC. Searched for some time and this was the cheapest by far.
Hunter McReynolds
Sep 07, 2016
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Took my MacBook to SpeedTechPC after the hard drive crashed. I had taken it to the MacAuthority first and they quoted me at least $300 to fix it and also said all of my files were lost. After leaving it with SpeedTech for two days they called me and said they had completely fixed my MacBook and were able to recover all of my files! Not only that but in all it only cost $150! I recommend this place to anyone whose having computer issues, don't get overcharged by these big industries that don't really care about their customers, just want a paycheck. Fast affordable service and Evan is very nice and easy going.
William Herrell
Jun 09, 2016
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Fast friendly and did not cost as much as I would of thought that's the summery now for the long story. I upgraded my PC from Win 8.1 to Win 10 but due to Microsoft upgrading faq and app the software did not load properly and was stuck in a boot loop after over 3 weeks working with MS techs they told me it was my hardware not the software but due to the loop I could not load the full copy of Win 10, Speed Tech PC came and picked up my PC reloaded the software and it works great now.
Any one reading this if you have any anti virus software on your PC uninstall it before trying to update. I am a disabled Vet and computers are how I work with the world, you have to adapt and they went out of their way to help me. Thank you and God Bless
Any one reading this if you have any anti virus software on your PC uninstall it before trying to update. I am a disabled Vet and computers are how I work with the world, you have to adapt and they went out of their way to help me. Thank you and God Bless
Chanda Hughes
Dec 31, 2015
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Evan was prompt on the spot and came here with no notice and was able to clear up our system. He taught us how to manage our network; our downtown business is much better thanks to the support of Evan and Speed Tech PC.
Afton Davis
Jun 03, 2013
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Speed Tech PC got my computer all fixed up for school with the newest programs in less then three days! Great prices that honestly could not have been beat anywhere else. Without a doubt the only place I'll ever take my computer to be repaired. Thanks Delp!
Michelle C.
Mar 01, 2013
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My laptop had a virus on it that completely took over it. Justin fixed it for me in a day, he was very nice and helpful and explained everything to me. Also the price he quoted is exactly what I paid and it was a very fair price! I would highly recommend bringing your computer in to Speed Tech PC to see Justin! Michelle C.
Dr. Aaron Perkins, Foot And Ankle Center
After struggling with multiple service providers in the area, IT Integrity stepped in and helped overhaul our entire network. I was nervous about the potential cost to do such an overhaul, but IT Integrity offered fair prices for workstations and virtualized our servers to help reduce hardware costs. We have been nothing but pleased by the service and support IT Integrity provides.
Virginia Lewis
We first called IT Integrity for help when our server became full of data and we had connection issues with our Salon Management Software. Not only did we replace our server, we also signed up for a Monthly Management Plan with IT Integrity. I was nervous about signing up for a Monthly Plan, but Evan came in and touched every piece of tech related equipment in my business. He renegotiated pricing for phone and internet, has strategic cost-effective planning to keep our network up-to-date, and provides exceptional support to my staff.
Alex D.
Fast and reliable service for a great price. I would definitely recommend it to anyone needing any type of computer repair or maintenence.