Business Details
40 Years
experience
Emergency
services
Your Trusted IT Partner in Concord, CA
Since 1986, R-Computer has delivered innovative computer solutions to small-to-medium-sized businesses and Fortune 500 companies. Our focus on superior products, service, and support has driven significant growth, which we channel back to customers through efficient, cost-effective IT strategies. Recognized by the East Bay Business Times and Consumer Reports, we offer lifetime product guarantees, personalized sales consultation with skilled engineers, and top-tier service on all products.Our marketing strategy emphasizes aggressive pricing without compromising quality, supported by a lifetime labor warranty that distinguishes us in the industry. We prioritize long-term client relationships, ensuring satisfaction through reliable support and cutting-edge technology partnerships with HP, Lenovo, and Microsoft.
Services
Managed Services
Computer Repair
Custom-Built Systems
Surveillance Camera Systems
Network Design
Business Continuity
Cloud Computing
Office Relocation
Domain Registration
Details
- Year established: 1986
Highlights and features
- We have over 35 years of experience in IT services and computer repair.
- Our lifetime labor warranty ensures long-term client satisfaction.
- 24/7 monitoring and rapid response for managed services clients.
- Certified technicians with expertise in network design and security.
- Partnerships with HP, Lenovo, and Microsoft for cutting-edge solutions.
Associations and certifications
- Microsoft Cloud Champion
What people say
Outstanding customer service
Trusted IT advisor
Quick response times
No downtime
Highly recommend
Services
Managed Services
R-Computer provides 24/7 remote monitoring, maintenance, and support for critical business systems. Our Rcomp 360 program includes automated updates, network security, vendor management, and strategic planning. Clients benefit from reduced downtime, proactive diagnostics, and monthly performance reports to ensure optimal IT operations.
Computer Repair
Our certified technicians offer in-store and on-site repair for PCs, laptops, and tablets. Services include data backup, virus removal, hardware upgrades, and operating system installations. With a state-of-the-art service department, we deliver fast turnaround and free diagnostics to minimize business disruption.
Business Continuity
We protect critical data with hybrid cloud and on-site backups, ensuring rapid recovery during hardware failures or disasters. Solutions include 24/7 monitoring, encrypted replication, and compliance with HIPAA, PCI, and SOX standards. Clients receive standby servers and centralized management for uninterrupted operations.
Network Design
Our certified engineers design scalable networks tailored to business goals. Services include server room configuration, WAN solutions, and remote access setup. We analyze existing systems, recommend upgrades, and implement solutions with minimal downtime, ensuring secure and efficient resource sharing across locations.
Cloud Computing
R-Cloud offers public, private, and hybrid cloud solutions with Microsoft and HP partnerships. Features include virtual servers, application access, and scalable storage. We provide deployment guidance, cost-effective pay-as-you-go models, and integration with business continuity plans for secure, on-demand computing resources.
Questions
What IT services does R-Computer offer?
We provide managed services, computer repair, network design, business continuity, cloud computing, and office relocation assistance. Custom solutions are tailored to business needs.
Do you support both small and large businesses?
Yes, we serve small-to-medium-sized companies and Fortune 500 enterprises with scalable IT solutions and personalized support.
How does R-Computer handle emergency IT issues?
Our 24/7 monitoring and rapid response team ensures critical systems are restored quickly, minimizing downtime for managed services clients.
What certifications do your technicians hold?
Our team includes certified engineers with expertise in Microsoft, HP, and network security technologies.
Can you assist with cloud migration?
Yes, R-Cloud offers public, private, and hybrid cloud solutions with seamless integration and strategic planning for secure data access.
What areas do you serve?
We primarily serve the East Bay, including Concord, CA, with on-site and remote support options for businesses nationwide.
Reviews (6)
Ankit Sharma
Feb 26, 2022
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Stephen from R-computer was super nice and very quick to help with my claim for a broken monitor. I would definitely recommend them for your any Computer fix needs.
Dominic Paulazzo
Feb 25, 2022
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Great service and attitudes at R-Computer! Their team, and Stephen, helped me build a great custom desktop! Couldn't be happier!
Bil Krehemker
Feb 17, 2022
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We called R Computer for some help regarding Microsoft Word and Word Perfect which had been giving us problems when composing documents. Steven was very helpful and friendly with solving these problems. He also took the time to check and correct other items he found in the computer that didn't seem quite right to him. We would certainly use his services again. Steven for president!
Jim William
Jan 27, 2022
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Stephen was able to get all my data transferred to my new computer, set up my word and excel, and even install the old Windows games that aren't included anymore!
Arturo Shivers Shivers Realty Group
Apr 10, 2019
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Holy cow! Can you say IT crisis management?! After several almost sleepless nights relating to my system resources being zapped and countless hours of calls to Microsoft 365 support, I was able to get my system going with the help of Ben at R Computer. I was greeted with a fabulous cup of fresh brewed coffee in their beautifully appointed lounge while my desktop was upgraded on the spot. I found my savior for IT sales & service.
They are the best. I was going to try a "big box" competitor but then I thought, how can I be assured I am going to get a technician that is actually knowledgeable? Walking into R Computer, you know instantly that you are being well cared for. I made the right choice with R Computer. This is the "Nordies" of IT services.
They are the best. I was going to try a "big box" competitor but then I thought, how can I be assured I am going to get a technician that is actually knowledgeable? Walking into R Computer, you know instantly that you are being well cared for. I made the right choice with R Computer. This is the "Nordies" of IT services.
Katelyn G.
Jan 30, 2019
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I dropped my laptop and went to R-computer to see if it was salvageable. The staff there was straightforward, promptly responsive, and honest about their diagnostic process and recommendations. I ended up getting a new laptop because it wasn't worth saving and repairing the old one. The staff let me bring in my new laptop and transferred all my programs and comments from my previous hard drive.
There was a diagnostic fee, but it was waived when I decided to have the files transferred. I'd say it was a fair price for their services and felt professional and honest. I would recommend bringing in any computer related issues!
There was a diagnostic fee, but it was waived when I decided to have the files transferred. I'd say it was a fair price for their services and felt professional and honest. I would recommend bringing in any computer related issues!