Business Details
Expert Electronics Repair Services in Wheeling, IL
VT Services provides expert electronics repair solutions for a wide range of devices, including desktops, laptops, tablets, gaming consoles, and commercial equipment. Our seasoned engineers specialize in component-level PCB repair and restoration, ensuring transparent communication throughout every repair process. With over 70 years of combined experience, we prioritize honest assessments to prevent unnecessary expenses while delivering efficient, professional service.We support sustainability through responsible recycling and offer competitive buyback programs for surplus electronics. Our authorized reseller status enables us to provide tailored technology solutions that meet diverse business needs.
Services
Laptop Repair
Chromebook Repair
Logic Board Repair
Gaming Console Repair
Cellphone Repair
Desktop Repair
Component Level PCB Repair
Device Recycling
Surplus Electronics Buyback
Commercial Panel Repair
Highlights and features
- We offer over 70 years of combined experience in component level PCB repair.
- Our engineers provide honest assessments to prevent unnecessary expenses.
- We implement sustainable practices through responsible electronics recycling.
- We guarantee swift repairs for urgent technology needs.
- We offer competitive buyback programs for surplus electronics.
What people say
Professional service
Timely repairs
Excellent communication
Long-term reliability
Trustworthy assessments
Services
Laptop Repair
We specialize in comprehensive laptop repairs for Windows and MacBook devices, addressing hardware failures, software issues, and component replacements. Our technicians handle broken ports, screen replacements, keyboard repairs, and internal component upgrades. With extensive parts inventory, we minimize downtime while restoring devices to optimal functionality for both personal and business users.
Chromebook Repair
Our Chromebook repair service addresses hardware malfunctions and software issues across all makes and models. We perform LCD panel replacements, Wi-Fi card fixes, battery replacements, and casing repairs while maintaining cloud security integrity. Designed for schools and businesses, our repairs ensure continued productivity without data loss or configuration changes.
Logic Board Repair
We repair logic boards in desktops, laptops, gaming consoles, and smart devices using precision diagnostics. Our engineers fix damaged ports, power issues, and circuitry failures at a fraction of replacement costs. This service extends device lifespans while preserving data and configurations through environmentally responsible repair methods.
Gaming Console Repair
We restore gaming consoles including Xbox, PlayStation, Switch, and handheld devices through overheating repairs, port replacements, and liquid damage recovery. Our technicians service VR headsets and address graphical/audio issues while maintaining warranty compliance. This ensures uninterrupted gaming experiences for both casual and professional users.
Cellphone Repair
Our cellphone repairs cover cracked screens, charging port failures, audio issues, and connectivity problems. We service both iOS and Android devices with genuine replacement parts while preserving user data. Specialized tools enable precision repairs for water damage, unresponsive touchscreens, and malfunctioning cameras across major manufacturers.
People
Sandy Zimmerman
President
As President of VT Services, Sandy Zimmerman oversees strategic growth while maintaining the company's commitment to technical excellence and customer satisfaction through 20+ years of industry leadership.
Jodi Ortiz
Chief Operating Officer
Jodi Ortiz manages daily operations at VT Services, ensuring efficient repair processes and exceptional customer communication based on her 15-year track record in electronics repair management.
Pat Robert
Director of Business Development
Pat Robert leads VT Services' business growth initiatives, expanding partnerships with educational institutions and corporations while maintaining deep industry relationships developed over 12 years in tech sales.
Questions
What types of electronics do you repair?
We repair laptops, Chromebooks, tablets, cellphones, gaming consoles, desktops, logic boards, and commercial interactive panels across all brands and models.
How long does a typical repair take?
Most repairs complete within 1-3 business days thanks to our extensive parts inventory and experienced technicians' efficient diagnostics.
Do you offer warranties on repairs?
Yes, all repairs include a 90-day warranty covering both parts and labor performed by our certified technicians.
Can you handle bulk device repairs for businesses?
We specialize in volume repair services for schools and corporations with dedicated account management and priority turnaround times.
Do you buy used electronics?
We offer competitive buyback programs for surplus laptops, tablets, Chromebooks, and other electronics with free evaluation services.
Reviews (6)
Zapphod B.
Apr 23, 2021
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Your repair service was excellent. Great communication, fast service, and quality work! Thanks to the Razer team as well, they did a great job arranging it. After experiencing your services I'm very glad I purchased the extended warranty with accidental damage protection. I hope I don't need service again, but if I do, I'm confident in knowing that I'm covered by Razer and that VT Services will be doing the work. Thanks for a job well done!
Eric Warfel
Jul 20, 2020
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I was very happy when my laptop returned looking like new! My touch screen needed to be replaced and I couldn't tell the difference with the original (because it used a screen from the manufacture). Thank you VT Services! Also, a special shout out to Jodi who helped answer my questions and keep me in the loop!
Anders
Jun 19, 2020
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I'm very happy with VT Services for fixing my laptop promptly at a good price. Not only did they fix my mother board, but solved a less critical problem I had been having as well. Since I live nearby I dropped it off and their hours are flexible enough that I could work it in my commute. They have an impressive computer lab set up with a professional staff of about a dozen. I can recommend them highly.
That being said, I have an issue and can rant about how HP made and has offered technical support for my computer. I don't plan on buying anything HP again as a result. However, I don't blame VT services for not being HP. Reading some dissatisfied reviews reminds me of where my teen sons and I get our haircuts. I admire the salon for how stylishly they transform my sons. But no matter how hard I plead, they can at best pull my wisp of what was once bangs and say: I am only a beautician, not a magician. VT Services can only do what they can do: they are technicians, not magicians. Despite my choice to buy HP, I am pleased and grateful for VT Service's work.
That being said, I have an issue and can rant about how HP made and has offered technical support for my computer. I don't plan on buying anything HP again as a result. However, I don't blame VT services for not being HP. Reading some dissatisfied reviews reminds me of where my teen sons and I get our haircuts. I admire the salon for how stylishly they transform my sons. But no matter how hard I plead, they can at best pull my wisp of what was once bangs and say: I am only a beautician, not a magician. VT Services can only do what they can do: they are technicians, not magicians. Despite my choice to buy HP, I am pleased and grateful for VT Service's work.
Azeem Husain
Jun 02, 2020
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My extended warranty company serviced my laptop through vt services and after 3 weeks of repair I just received my laptop. While it does work now, the technicians have scratched the metal shell, dented the palm rest, and forgot to replace some of the screws. Overall I'm extremely dissatisfied with their service as my laptop now looks in worse condition to when I sent it off for repair.
Ed Williams
May 29, 2020
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VT Services was the best part of my warranty coverage. They repaired my machine (first time ever I have seen that happen) and sent it back, when I started it up, it literally went to the page I was on when I mailed it. They recovered from a Monster Drink spill. I have had subsequent dealings with another issue on the laptop. Their communication and willingness to answer my many questions was spot on top professional. My sincerest thanks to this company/team.
Jonah R.
May 18, 2020
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Via Warrantech, my MSI laptop was sent out to VT Services for faulty fan bearings. I was very discouraged after reading the bad reviews and quite worried. But, after a very fast turnaround time I got the laptop back today. Zero issues and back to it's original condition. My laptop was returned in the same original box I sent it in, courteously cleaned, and put in a sealed bag as well. Thank you to the VT Services team!