Business Details
22 Years
experience
Expert IT Services & Printer Repair in NYC
Founded over two decades ago, ABC Computer Services has established itself as a trusted provider of printer repair and IT support solutions in New York City. Our team specializes in servicing major brands like HP, Canon, and Xerox, offering both onsite and depot repair options for businesses across education, government, and corporate sectors. With expertise in managed print services and proactive maintenance contracts, we help organizations optimize their document workflows while minimizing downtime. Our commitment to quality is reflected in our 20+ years of industry experience, factory-authorized repair certifications, and a client-centric approach that prioritizes 100% satisfaction.From small businesses to large enterprises, we deliver tailored solutions that extend equipment lifespan and reduce operational costs. Our technicians combine technical proficiency with responsive service, ensuring rapid resolution of printer issues while maintaining transparent communication throughout the repair process. As a locally-owned business, we understand the unique needs of New York businesses and provide personalized support that larger corporations often overlook.
Services
Printer Repair
Copier Maintenance
Managed Print Services
Onsite Repair
Service Contracts
Computer Repair
Supply Management
Fleet Optimization
Emergency Repairs
Preventative Maintenance
Details
- Year established: 2004
Highlights and features
- 20+ years of experience in printer and IT repair services
- Factory-authorized repair center for major printer brands
- Onsite service available across NYC boroughs and Long Island
- Comprehensive managed print service contracts available
- Proven track record with education, government, and corporate clients
What people say
Quick same-day service
Responsive and professional
Reasonable pricing
Knowledgeable technicians
Efficient repairs
Services
Printer Repair
Our certified technicians provide comprehensive printer repair services for all major brands including HP, Canon, and Xerox. We handle everything from basic maintenance to complex component replacements, using genuine parts to ensure optimal performance. With both onsite and depot repair options available, we minimize equipment downtime while extending the lifespan of your printing devices.
Managed Print Services
Our managed print services optimize document workflows through proactive maintenance, supply management, and fleet optimization. We analyze your printing environment to reduce costs, improve efficiency, and implement customized solutions that scale with your business needs while ensuring consistent equipment performance across your organization.
Onsite Repair
Our mobile technicians provide prompt onsite repair services throughout NYC and surrounding areas. We bring replacement parts and diagnostic equipment to your location, minimizing downtime by resolving most issues during the initial visit while maintaining clear communication throughout the service process.
Service Contracts
We offer customizable service contracts with scheduled maintenance visits, priority support, and predictable pricing. These plans include preventative maintenance, supply management, and emergency repair coverage to help businesses budget effectively while ensuring continuous operation of critical printing equipment.
Computer Repair
Our IT support services cover hardware and software troubleshooting, network configuration, and system optimization for business environments. We provide both reactive repairs and proactive maintenance solutions to ensure reliable computer operations while protecting data security and system performance.
People
Steve Dempsey
Owner
Steve Dempsey founded ABC Computer Services over 20 years ago and has grown the company into a trusted provider of printer repair and IT services in New York City.
Albert M.
Client Services
Albert brings three years of IT industry experience to client support, specializing in Windows IT administration and delivering technical expertise to medical practice clients.
Ed R.
Prevention Admin
Ed focuses on identifying preventable issues by analyzing service reports and implementing solutions to eliminate recurring problems across client systems.
Eddie T.
Calibration Admin
Eddie manages system updates and maintenance to ensure client systems remain current with security protocols and operational standards through structured daily processes.
Katherine M.
Client Concierge
Katherine coordinates client operations, managing material sourcing, billing support, and research initiatives to ensure seamless service delivery across all client interactions.
Questions
What printer brands do you service?
We service all major brands including HP, Canon, Xerox, Epson, Brother, Ricoh, Kyocera, Samsung, Sharp, and Zebra printers and copiers.
Do you offer onsite repair services?
Yes, we provide onsite printer repair services throughout NYC boroughs, Long Island, and Westchester County with rapid response times.
Are service contracts available?
Yes, we offer customizable managed print service contracts with preventative maintenance, supply management, and priority support.
What areas do you serve?
We serve all NYC boroughs, including Manhattan, Brooklyn, Queens, Staten Island, Bronx, plus Long Island and Westchester County.
How quickly can you respond to repair requests?
Most service requests receive same-day or next-business-day response, with emergency repairs prioritized based on contract terms.
Do you repair older printer models?
Yes, we specialize in repairing legacy equipment and can often restore functionality to older printers that manufacturers no longer support.
Reviews (4)
Vik Tory
Feb 07, 2022
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They answered even though it was off hours. While they didn't do the service I needed they recommended another company that could help Customer service A+
Jonathan Goodwin
Mar 14, 2020
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It's been a pleasure working with ABC Computer Services. Great company, and I highly recommend them. Especially with printers!
Susan Gustavson
Mar 08, 2020
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I reached out to ABC to fix an urgent computer issues. After a quick consultation Rolland knew exactly what the problem was, he came to my office the next morning and I was very soon back in business. I highly recommend contacting ABC if you experience a computer or device issue. They were very quick to respond and diagnose the problem.
Sean Jinks
Jan 15, 2020
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We had a problem with a large format printer that needed to be fixed fast. Never having worked with ABC Computer Services, I didn't know how quickly or if they would even get back to me. I was extremely impressed by their prompt response. They were onsite in a few hours just as they promised and had the printer up and running as soon as possible. I had happy users and that in turn made me happy. Great Experience!
