Business Details
25 Years
experience
Your Trusted IT Partner in Oakland, CA
As the founder of Computer Maven, I bring over 30 years of hands-on experience in computer systems, networks, and technology solutions. My career began with a degree in Electrical Engineering from UC Berkeley, followed by decades of tackling everything from hardware failures to complex network setups. Since 2001, Ive focused on providing personalized IT support for homes and small businesses, combining technical expertise with a client-first approach. Every service I offer is backed by a 100% guarantee, ensuring reliability and satisfaction. I specialize in troubleshooting, hardware/software planning, and network installations, tailored to your specific needs and budget.My commitment to staying current with evolving technology means you receive informed, cost-effective solutions. Unlike larger firms, I operate as a one-on-one service provider, ensuring direct communication and prompt, on-site assistance. My work with diverse clientsfrom law offices to medical practicesdemonstrates my adaptability and deep understanding of varied IT challenges. I prioritize transparency, explaining technical details in accessible terms while maintaining a sense of humor. With service areas spanning Oakland, Berkeley, and surrounding communities, I aim to be your trusted IT partner, available via phone, email, or text for immediate support.
Services
Computer Support
Network Installation
Troubleshooting
Software Planning
Hardware Planning
Backup Solutions
Ongoing Maintenance
Details
- Year established: 2001
Highlights and features
- 30+ years of hands-on IT experience with systems ranging from PCs to mainframes.
- Personalized, one-on-one service with direct access to the owner/technician.
- 100% satisfaction guarantee on all repairs and installations.
- Proven track record supporting diverse clients including law offices and medical practices.
- Transparent communication with no hidden fees or technical jargon.
Associations and certifications
- State of California Department of Consumer Affairs Electronic Service Dealer Registration E 80066
What people say
Expert guidance
Prompt service
Highly recommend
Cost-conscious advice
No hidden fees
Services
Computer Support
Comprehensive computer support for PCs, Macs, and Windows servers. Services include virus removal, hardware/software troubleshooting, and system optimization. Our approach prioritizes clear communication and cost-effective solutions, ensuring your devices run efficiently. Clients benefit from on-site visits and guaranteed repairs.
Network Installation
Custom network planning and installation tailored to your home or business needs. We evaluate site-specific challenges, recommend optimal providers (AT&T, Comcast, etc.), and install secure, reliable systems. Services include Wi-Fi configuration and ongoing maintenance to prevent downtime.
Troubleshooting
Expert diagnosis and resolution of hardware, software, and network issues. From failed updates to email security threats, we identify root causes and implement lasting fixes. Emergency consultations ensure minimal disruption to your workflow.
Software Planning
Guidance in selecting and installing software solutions that align with your technical requirements and budget. We ensure compatibility with existing systems and provide training to maximize productivity. Services include security software recommendations and backup solutions.
Hardware Planning
Custom hardware recommendations based on your usage needs and site limitations. We assist in purchasing decisions, installation, and integration with existing infrastructure. Services include system replacements and performance-enhancing upgrades.
People
Ralph Morewitz
Owner/Technician
Ralph Morewitz, Computer Maven's founder, holds a UC Berkeley Electrical Engineering degree and 30+ years of IT experience. He specializes in personalized computer and network solutions for homes and small businesses.
Questions
What services does Computer Maven offer?
We provide computer and network support, troubleshooting, hardware/software planning, and backup solutions for homes and small businesses.
Do you serve businesses outside Oakland?
Yes, we serve Oakland, Berkeley, Montclair, and surrounding Bay Area communities with on-site visits.
Can I schedule emergency computer repairs?
We offer prompt consultations for urgent issues but do not provide 24/7 emergency services.
Are your services guaranteed?
Yes, all work is 100% guaranteed for client satisfaction.
Reviews (6)
Carla Dehaas
Nov 25, 2021
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Knowledgeable, helpful, courteous, and good sense of humour. I will be enlisting his help to transfer apps and data from old business laptop to new one.
Gary Hayes
Jun 16, 2021
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I called Robert, of Computer Maven, and he answered immediately. Listened to what the pro lem was and resolved it over the phone. He is pretty sharp, knowledgeable and very helpful. You can not go wrong with this company.
Linda L.
Mar 16, 2021
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This is my second review of the Computer Maven. My first problem which was higher priority was being unable to be seen in an important Zoom meeting. Ralph gave me a tip over the phone which solved my problem and saved my bacon. Now, the second and really BIG Problem. Before Microsoft Tech Support my Workhorse Epson printer worked just fine. But AFTERWARDS my printer was caught in an endless loop printing out some kind of Epson report: Job Name set Stringcodeset=UTF8 20 lines of stuff like "Set Outbin=Upper" and then pure gibberish.
I could find no print queue. I stood by the printer and depressed the Cancel button - it didn't work I pressed the Reset button - didn't work It just went on and on like The Sorcerer's apprentice. Finally I unplugged the USB cable. Epson Support had no idea what was wrong. So I called Ralph. It took a while but the printer works properly again AND he really cleaned up the junk on my computer which was making it run really slooow, scanned it for viruses/malware, and now I feel like I have brand new shiny machine. I highly recommend the Maven.
I could find no print queue. I stood by the printer and depressed the Cancel button - it didn't work I pressed the Reset button - didn't work It just went on and on like The Sorcerer's apprentice. Finally I unplugged the USB cable. Epson Support had no idea what was wrong. So I called Ralph. It took a while but the printer works properly again AND he really cleaned up the junk on my computer which was making it run really slooow, scanned it for viruses/malware, and now I feel like I have brand new shiny machine. I highly recommend the Maven.
Patricia Berryhill
Jun 06, 2020
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I started working with Computer Maven soon after I started my Bay Area-based consulting firm and now he is my go-to for computer support. He has also done a great job helping me plan for capital purchases around computer equipment so I can establish a budget over time and be prepared. I highly recommend him. The Computer Maven has provided years of excellent service to me and my firm.
Michael Sack
May 20, 2020
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I've used Computer Maven (Ralph) as my computer guru for many years, and he's always found solutions to my problems. His response has been prompt, and he's worked both at my house and remotely.
Carrie Biggs-Adams
Nov 20, 2019
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Ralph, Computer Maven, has been a God-send for us. The previous IT guy left a mess of intertwined cables and programs - which failed regularly. Ralph has sort out the mess that we had, fixing first the cables, then the programs, and finally the passwords. I could not possibly offer a higher recommendation - good sense of humor, patience and competence!
