Business Details
20 Years
experience
Emergency
services
Trusted IT Services in Emeryville, CA
Founded in 2006 by Adam Schwartz, Computer Courage has built a reputation as a trusted managed IT service provider serving the East Bay and San Francisco Bay Area. Our philosophy centers on treating clients as partners, delivering personalized IT solutions that prioritize user experience over technical complexity. With a team of certified professionals, we offer comprehensive services including server management, cybersecurity, cloud solutions, and 24/7 helpdesk support. Our commitment to local businesses extends beyond technologywe focus on building long-term relationships through transparent communication and tailored strategies. Backed by 17 years of industry experience, we provide the expertise of an internal IT department without the overhead costs. Our approach combines proactive monitoring with responsive support to minimize disruptions and maximize operational efficiency. Recognized for our creative problem-solving and client-first ethos, we serve diverse organizations ranging from nonprofits to educational institutions. As an established community partner, we invest in our team's growth while maintaining accountability through documented processes and regular client consultations. Our mission remains unchanged since inception: to demystify technology and empower businesses through reliable, forward-thinking IT solutions.
Services
Managed IT Services
Server Support
Network Monitoring
Security Solutions
Cloud Services
Data Backup
Helpdesk Support
IT Consulting
Served areas
- San Francisco Bay Area, Berkeley, Oakland, California
Details
- Year established: 2006
Highlights and features
- We provide 24/7 personalized IT support with rapid response times.
- Our team holds certifications in leading enterprise security platforms.
- We offer free initial security assessments for qualifying businesses.
- We maintain detailed system documentation for transparent management.
- We specialize in minimizing business disruption during IT transitions.
What people say
24/7 responsive support
Seamless cloud migration
Proactive security monitoring
Cost-effective solutions
Knowledgeable technicians
Services
Managed IT Services
Our comprehensive IT management ensures continuous system performance through proactive monitoring and maintenance. We handle updates, security protocols, and infrastructure optimization to prevent disruptions. Clients receive detailed documentation and strategic consultations for long-term technology planning.
Security Solutions
Enterprise-grade security protects against viruses, ransomware, and data breaches. Our layered defense includes endpoint protection, email filtering, and network monitoring. Regular vulnerability assessments help maintain compliance with industry standards while safeguarding sensitive business information.
Cloud Services
We implement secure cloud solutions for email, file storage, and collaboration tools. Our migration services ensure seamless transitions with minimal downtime. Ongoing support includes configuration management and user training for platforms like Microsoft 365 and Google Workspace.
Helpdesk Support
24/7 helpdesk assistance resolves IT issues through remote access or on-site visits. Our ticketing system tracks requests while knowledge base resources empower users. Priority response guarantees minimal business disruption for critical system failures.
Data Backup
Automated backup solutions protect against data loss from hardware failure or cyberattacks. We implement redundant storage systems with rapid recovery capabilities. Regular testing ensures business continuity during unexpected outages or ransomware incidents.
People
Adam Schwartz
CEO & Founder
Adam founded Computer Courage in 2006 with a vision to make technology accessible. He oversees strategic direction while maintaining client relationships. His leadership emphasizes ethical practices and technical excellence.
Spencer
Director of IT Services
Spencer manages service delivery and technical operations. With over a decade in IT management, he ensures solutions align with business objectives while mentoring technical staff.
Evelyn
Tech Services Lead
Evelyn coordinates implementation of IT projects and client support strategies. Her expertise in system architecture helps optimize infrastructure performance and security protocols.
Questions
What IT services do you offer for small businesses?
We provide managed IT services including network monitoring, cybersecurity, cloud solutions, and 24/7 helpdesk support tailored to small business needs.
Do you provide emergency IT support after hours?
Yes, our 24/7 helpdesk offers immediate assistance for critical system failures and security incidents.
How do you handle data security?
We implement enterprise-grade antivirus, email filtering, and network monitoring while conducting regular vulnerability assessments to protect your data.
Can you help migrate our systems to the cloud?
Yes, we specialize in secure cloud migrations for email, file storage, and collaboration tools with minimal business disruption.
What areas do you serve?
We primarily serve businesses in the East Bay and San Francisco Bay Area regions.
Is there a contract for IT services?
We offer flexible service agreements tailored to your business needs with no long-term commitment requirements.
Reviews (24)
Robert H.
Oct 06, 2021
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I may have left them a great review years ago since they have been handling my tech needs for almost a decade now but here's another one. I do appreciate the professionalism, great personal attention and unflappably confident skills they have brought consistently to me over the years when I have needed help, support and guidance around my getting and keeping my system up and running after all the usual bumps and weirdnesses the equipment has thrown at me. It's not an area of expertise of mine, so I'm very happy to have found CC. Highly recommend!
Aaa A.
Feb 26, 2021
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Called, no one answered. Left a message, no call back. Found another company that respect and care about customers and I gave them my job.
Sandro T.
Feb 25, 2021
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Adam and his team (especially Matt) were great to work with. I had to run a long cable underground to add internet to our backyard cottage and I didn't know where to start. The Computer Courage team were super easy to work with, scoped the problem really well and gave me a few options. Not only did they help me to wire the cottage, but I was able to upgrade our entire Wifi setup and keep the parental controls that we needed to limit screen time for our kids. Overall, great team, very professional and super efficient! They even helped me to save money on hardware that I was able to source on my own!
Steve F.
Aug 25, 2018
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I've had occasion to deal with Computer Courage on behalf of one of my clients, a small nonprofit doing big things (international work with dozens of consultants and many top names in global affairs, but with just one full-time staff member). The help we've requested has ranged from the mundane (setting up a new e-mail account) to the quite sophisticated (assisting with a funder's in-depth security review of the Web site). Computer Courage has been prompt, knowledgeable, accurate, and helpful, going beyond the minimum that would qualify as good service.
Steven H.
Jun 04, 2017
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This is a highly reliable and efficient all-in-one computer support group that I have known for many years and seen grown because of its excellence and value. The tech comes to your home and addresses every need that you have with a significant amount of creativity. Recently the hard disk on my MacBook Air became too full with items that needed to be there. Arlo came up with an idea of installing a larger hard drive rather than spending the money on a new current model computer with more storage. He pointed out exactly the model to order and them installed it with little fanfare. Just an example of multiple needs addressed by Adam Schwartz and his crew many times. Kudos!
Stu Sweetow
Dec 13, 2015
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My company has used Computer Courage on two occasions. the first was when our regular computer repair guy said we needed a new DVD drive in a laptop. Computer Courage said we needed only a driver and saved us money. Just recently our customers were getting error messages when purchasing from us online. Computer Courage came to the rescue and did a fix within a day that corrected that problem. Update: We are now using them to help update our website. They showed me how to use WordPress and were very fast with questions that came up.
Marilynn A.
Aug 11, 2015
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If you're like me, someone who is running a small business, who absolutely goes cold with fear when her/his computer goes nuts, don't hesitate for a nano-second to call Computer Courage. They're amazing! I'm usually next to tears when I call, panicked it is the end of my work/life/professional existence as I know it.and then comes Ray (or one of the skilled techs) who not only solves the problem(s), but also listens to how I use my computer and makes suggestions about how to make everything run more smoothly. I've been a fan of theirs since Adam began the business.and as the years keep rolling on, Computer Courage is still a name that means the highest quality service. I'm not a person who usually writes reviews, but I'm such a fan I really thought the world should know how great CC is.
Camille Moore
Apr 20, 2015
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I've worked with Adam and his crew for three years and they have been fabulous to work with. They created my entire website from sketchy ideas that I had. As a creative person in a techy world, I needed mucho help and Adam has been full of creative ideas, getting the job done far better than I had hoped. I will be adding a second website this year and you can bet that Computer Courage will be the ones to create it for me. Cheers to Computer Courage for another successful year! -Camille
Elizabeth L.
Apr 16, 2015
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Pooperdoopers. CC is so popular they do not allow drop-offs anymore. They only have housecalls, which begin at $100. I cannot afford that, so I have to look elsewhere. Too bad.only the wealthy can afford their stellar service, now. *****sigh*****
Alan Koenigsberg
Feb 03, 2015
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We have partnered with Computer Courage on various projects. The team is responsive, considerate and you can count on the highest quality work each time. I would highly recommend them for your next project.
Tracy G.
Sep 08, 2014
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We have been working with Computer Courage for five years. They have become our computer department. Whenever I have a problem I email them and help me quickly. They recently assisted me with purchasing a new computer and I was up and running without a hitch within a week. That's service! Thanks Computer Courage for always being there when I need you!
Ohmega Salvage
Jan 13, 2014
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We employed Computer Courage to do a complete re-design of our website and we are SO happy with the result. Adam, Sam, Jacob, Hart and the Computer Courage team really worked with us to understand what our company is all about and what our needs are. The entire project was completed in a very timely and professional manner and at a great price!
Molly P.
Jun 24, 2013
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These people are awesome! I am a restaurant consultant and needed some IT work done for the restaurant I am working for. So glad I called them. They were polite, punctual, knowledgeable, professional and efficient. Would happily recommend them and will definitely use them again!
Miranda S.
Mar 28, 2013
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LOVE LOVE These guys! My mac started having issues with the hard-drive and I called to get a quote. They were extremely helpful and knew what the problem was right away. I took it in and it was fixed the next day! They didnt charge very much either and I was extremely happy. Will definitely use them again if my computer gets sick.
Emily Schnitzer
Dec 27, 2012
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Computer Courage was AWESOME! I took in a hard drive that I was told was completely broken. Not only did the Computer Courage team get all of my information off it, but they also transferred it to my new hard drive! Allie was incredibly helpful at the front desk and Thai the IT guy knew it all! Thanks so much! I will absolutely be returning for all my computer needs.
Robert Uomini
Jul 01, 2012
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I brought my Windows XP desktop to Computer Courage after it experienced problems starting (this was following a power outage which seems to have corrupted the boot sector). Tai, the technician, diagnosed the problem as hardware and told me that the mother board needed to be replaced. I replaced it with a new board that I bought myself, but the problem continued. I suggested that the problem was due to a corrupted boot sector and that all that was needed was to rewrite that part of the disk. Unfortunately, he didn't have that level of knowledge, so I ended up having to buy a new system.
He did manage to back my data up onto an external drive, which I was later able to recover on my new computer, but I would have preferred not having to buy a new computer for what should have been an easily fixable problem.
He did manage to back my data up onto an external drive, which I was later able to recover on my new computer, but I would have preferred not having to buy a new computer for what should have been an easily fixable problem.
Jonathan Wishnev
Apr 12, 2012
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Adam, Beth and Thai all were incredibly helpful. I would highly recommend working with them. They are fast and efficient, knowledgeable and affordable and easy to get to.
Colleen C.
Jun 09, 2010
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I could list the various long stories associated with each desperate call to Computer Courage. But i will save you. Just know, as I do, that that call to Computer Courage is the road to rescue. My confidence is based on multiple experiences (multiple computers and different problems) and especially the urgent situations or home visits. They have been my go-to company for almost two years now, and would not consider anyone/any other company. cc
Mazzy M.
May 20, 2010
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I ran across Adam through Berkeley Parents Network and my company has been using him for all of our Tech needs. We have now been using Adam and his crew for going on 3 years. He and his crew are sufficent, professional, and make it easy to understand the complex computer issues that arise on any given Monday. Very personable and easy to deal with. Not only do we use Adam for our work related computer issues, but we have expanded to most of the employees personal home computers and we recommend him to our clients and friends who also give positive feed back after having their computers serviced by Computer Courage.
Stephenie T.
Oct 22, 2009
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Brought in my desktop and laptop for repair. Desktop had a nasty virus on it and I thought the charger input on the laptop was bad. Fixed up my desktop beautifully and Beth gave me some great pointers on how to keep it running fast all the time. Turns out the power cable for the laptop was bad so they helped me order a replacement. The folks who work there are pretty friendly and didn't talk me to like I was an idiot (although when it comes to computers, I pretty much am!). I hopefully will not need their services again, but if my computers go on the fritz, I'll be knocking on their door.
Lisah H.
Aug 13, 2008
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One of our computers at the gallery died a quick, unexpected death over the weekend. Sad, but these guys rocked! All data saved thanks to David and Adam. They are very reasonably priced and were so easy to work with. We have a few things to tighten in the office and plan on working with this neighborhood biz again. They have a lot to offer! Thanks again!
Justin Weintraub
Computer courage is simply the best. Weather you are building a massive website, or need have a particular corporate need. Computer Courage seems to have a friendly answer with proven ideas.
David S
Computer Courage saved my computer! I thought my laptop was dead - it wasn't booting and I couldn't access my family photos. I brought my computer to Computer Courage and they gave me a flat-rate price, a 2 day turnaround, and just "did it". I got my computer back, working perfectly, with all of my documents safe and accessible. I don't understand how they do it, but I appreciate it! These guys are the best in the area!
Sarah H
Computer Courage has been a life saver for our businesses for years! They are capable, patient, and professional, and have maintained reasonable prices since we started using them 4 years ago. I highly recommend Computer Courage for business IT support needs!