Business Details
16 Years
experience
Emergency
services
Expert IT Services in San Diego | On-Site Techs
Founded in 2010, On-Site Techs has established itself as San Diego's premier provider of comprehensive IT solutions for both businesses and residential clients. With over two decades of combined technical expertise, our family-owned business prioritizes personalized service and long-term client relationships. Our certified technicians deliver on-site support for PC, Mac, and Linux platforms, specializing in hardware maintenance, software optimization, and network security.We distinguish ourselves through flexible scheduling, including 2-hour appointment windows and emergency 24-hour service. Our commitment to staying current with evolving technologies ensures clients receive cutting-edge solutions for data backup, virus protection, and system upgrades. We guarantee our work with a satisfaction pledge and maintain transparent communication throughout every service interaction.
Services
Computer Repair
Network Setup
Data Backup
Virus Removal
System Upgrades
Remote Support
IT Consulting
Data Recovery
Cybersecurity
Computer Lessons
Details
- Year established: 2010
Highlights and features
- 20+ years of combined technical expertise in computer systems
- Certified technicians servicing PC, Mac, and Linux platforms
- 24/7 emergency IT support for critical system failures
- Customized maintenance programs for business and residential clients
- Seven-time Angie's List Super Service Award recipient
Associations and certifications
- Angie's List Super Service Award
What people say
Highest confidence
Timely and flexible
Data recovered affordably
24-hour emergency support
Expertise across platforms
Services
Data Backup & Recovery
We implement multi-layered backup solutions combining local storage, cloud services, and archival media. Our technicians create customized protection plans using USB drives, Carbonite cloud storage, and optical media. Emergency recovery services utilize specialized tools to retrieve data from damaged drives while maintaining security through encryption protocols. Clients receive ongoing support for maintaining backup integrity and disaster preparedness.
Computer Repair
Our certified technicians diagnose and resolve hardware and software issues for all computer platforms. Services include virus removal, performance optimization, and component upgrades. We offer preventive maintenance plans with scheduled checkups and remote monitoring. Emergency repairs prioritize rapid system restoration while preserving data integrity through secure recovery processes.
Network Security
We provide comprehensive protection against digital threats using ESET antivirus and Malwarebytes solutions. Our security audits identify vulnerabilities in home and business networks. Implementation includes firewall configuration, secure remote access, and employee training on threat recognition. Continuous monitoring services detect and mitigate emerging security risks before they impact operations.
Remote Support
Secure remote connections enable real-time troubleshooting without onsite visits. Our technicians access systems through encrypted channels to resolve software issues, configure settings, and perform updates. This service includes after-hours support and immediate response for critical system failures. Clients maintain full control with session monitoring capabilities.
Computer Lessons
Personalized instruction sessions teach effective computer usage in client environments. Curriculum covers operating systems, software applications, and cybersecurity best practices. We adapt lessons to individual learning paces and provide hands-on training for common tasks. Remote support options reinforce learning through follow-up assistance with real-world applications.
People
John Airy
Owner
Certified computer technician with 20+ years experience running San Diego's premier on-site IT service. Specializes in cross-platform solutions and network security. Focuses on building personal client relationships through responsive service and technical expertise.
Questions
What IT services do you offer for small businesses?
We provide server support, network security, data backup, software training, and technology consulting tailored to small business needs.
Do you offer emergency computer repair services?
Yes, we provide 24/7 emergency support for critical system failures with rapid on-site or remote response options.
How do your data backup solutions work?
We combine local storage, cloud backups (Carbonite), and archival media for comprehensive protection against data loss.
What computer platforms do you support?
We service all major platforms including Windows, macOS, Linux, and cross-platform network environments.
Are financing options available for IT services?
We offer flexible payment plans for extensive projects - contact us to discuss customized financing arrangements.
Do you provide computer training for home users?
Yes, we offer personalized lessons in home environments covering basic operations through advanced software applications.
Reviews (7)
Avishai Ben LeTziyon
Nov 20, 2021
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John shows up on time and does a thorough job, and I can tell he really cared about the problems I was having with my computer!
Gordon MacLean
Nov 04, 2021
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John has been consistently excellent in repairing my many computer problems over the years. He is very quick and efficient, a true expert in his craft. He is also cordial and respectful. Prices are quite reasonable. I recommend John and on-site-techs without reservation. I recently moved to Northern California and John continues to fix my computer problems at a long distance.
Copy Corral
Aug 20, 2021
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John is a life saver. He really knows what he's doing. I've called him in a panic becuase when my computers are down my business is down. He came and got me up and running very quickly and was worth every penny. I highly recommend him to everyone!
Obl
Jul 28, 2021
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John is one of the best IT person we have had in a long time. He has knowledge and set of abilities that allow him to repair computers and new technology efficiently and effectively. His good customer experience leaves people feeling heard.
James Lynch
Jun 12, 2021
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John is such a great tech! He is responsive, professional and always explains exactly what he is doing. I have used his services multiple time now and he never fails to take care of whatever tech disaster I give him. On-Site Tech is the best!
Nature Lover
May 23, 2021
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I just had a printing issue fixed (2nd) by John Airy. He is a top notch technician, believe me I have worked with a few over the 28 years I was a software tech. I started using his services a year ago. He is super nice, efficient, prompt and just good old fashioned courteous. I highly recommend him for on site (in home) computer help/repairs. You are not going to get any better service anywhere else!
Tandtcreative
May 13, 2021
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My company T&T Creative has been using On-Site Techs for the last ten years, that should say it all. Like most businesses we have real deadlines and we need a company that responds quickly and effectively when our systems have a problem. John at On-Site Techs does just that. John is fair, kind, and knows his business, I highly recommend On-Site Techs. Tom Versen partner at T&T Creative
