Business Details
33 Years
experience
Your Trusted IT Solutions Partner in San Diego
Micromobile IT has been delivering comprehensive IT solutions since 1993, establishing itself as San Diego's pioneering mobile computer repair service. Our team of highly trained, bonded, and insured technicians specializes in on-site computer and laptop repairs, virus and malware removal, data recovery, network services, and responsive web design. With over 30 years of combined experience, we prioritize old-fashioned service values, ensuring personalized attention and technical expertise for both residential and business clients. Our commitment to resolving complex IT challenges is underscored by state-of-the-art equipment and a proven track record of client satisfaction.We offer remote support capabilities, priority service options, and free preventive software solutions to safeguard your systems. Recognized as Reader Magazine's 'BEST' mobile computer repair service, our technicians collaborate to tackle even the most difficult IT problems. We emphasize convenience through onsite visits, eliminating the need for drop-offs, while maintaining competitive pricing and transparent communication. Our dedication to client education and long-term trust has earned us thousands of satisfied customers across San Diego County.
Services
Computer Repairs
Virus Removal
Data Recovery
Network Services
Remote Support
Web Design
Home Automation
Priority Service
Details
- Year established: 1993
Highlights and features
- We offer over 30 years of combined IT experience with certified technicians
- Our team provides on-site service with no drop-off required
- We guarantee free preventive software installation with virus removal services
- Our technicians collaborate to solve complex IT problems
- Recognized as Reader Magazine's 'BEST' mobile computer repair service
What people say
Prompt and successful action
Very patient technician
Reasonable cost
Data recovered successfully
Exceptional customer service
Services
Computer Repairs
Our certified technicians provide on-site computer and laptop repairs for all makes and models. We diagnose and fix hardware failures, software issues, and system errors without requiring you to disconnect or drop off your equipment. With over 30 years of combined experience, we ensure your devices operate at optimal performance while maintaining data integrity throughout the repair process.
Virus Removal
We specialize in eliminating viruses, malware, and ransomware infections while preserving your critical data. Our technicians implement free preventive security software to protect against future threats. Using advanced diagnostic tools, we identify and remove malicious code while restoring system functionality. This service includes performance optimization to ensure your computer runs smoothly after infection removal.
Data Recovery
Our state-of-the-art equipment recovers lost or inaccessible data from failed storage devices. We handle hard drive crashes, accidental deletions, and partition errors while maintaining data confidentiality. The service includes assessment of recoverable data and implementation of backup solutions to prevent future data loss. Our technicians have successfully recovered critical information for both personal and business clients.
Network Services
We design and implement secure network solutions for home and business environments. Our services include wired and wireless network configuration, device integration, and data security protocols. We optimize network performance while ensuring seamless communication between computers and peripherals. The service covers both initial setup and troubleshooting existing network infrastructure issues.
Remote Support
Our Remote Express service provides instant technical support via secure internet connection. Technicians can diagnose and resolve software issues, recover files, and provide computer training without onsite visitation. Using encrypted sessions, we access your system to fix errors, configure settings, and teach basic computer skills. This service offers immediate solutions for urgent technical problems.
People
Dennis Jackson
Owner
Founder of Micromobile IT with over 30 years in computer services. Recognized for exceptional customer service and technical expertise. Leads a team of certified technicians committed to solving complex IT problems while maintaining personalized client relationships.
Frank Andrews
Senior Technician
Experienced IT specialist with expertise in data recovery and virus removal. Known for patient client interactions and successful recovery of critical data. Provides both onsite and remote technical solutions with a focus on customer education and satisfaction.
Jason Reese
El Cajon Center Technician
Skilled computer repair specialist at the El Cajon location. Diagnoses complex hardware and software issues with accuracy. Known for honest assessments, timely repairs, and exceptional customer service to both individual and business clients.
Steve Wagstaff
Technical Support Specialist
Professional technician providing comprehensive computer repair solutions. Specializes in resolving complex system issues with clear communication. Offers patient guidance and thorough explanations to ensure client understanding of technical matters.
Cort
Data Recovery Technician
Expert in data recovery operations with success in retrieving information from damaged storage devices. Known for prompt service and technical proficiency in handling accidental data loss situations with precision and care.
Questions
What IT services do you offer?
We provide computer repairs, virus removal, data recovery, network setup, remote support, and web design services for both residential and business clients.
Do you offer on-site computer repair?
Yes, we provide mobile computer repair services where technicians come to your home or office for convenient service without equipment drop-off.
Are your technicians certified?
Our team consists of highly trained, bonded, and insured technicians with over 30 years of combined experience in computer repair and IT solutions.
What areas do you service?
We serve San Diego County including Escondido, El Cajon, Encinitas, Rancho Bernardo, and surrounding communities.
Do you offer emergency computer repair?
We provide priority service for urgent computer issues, with remote support options available for immediate technical assistance.
What payment methods do you accept?
Please contact our office directly for payment method details, as this information wasn't specified in our documentation.
Reviews (6)
Vincent Sedio
May 12, 2021
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I have worked with and referred Micromobile for close to 15 years! Out of all the people I've referred to Micromobile, I have not had one complaint.
Jim Mills
Apr 23, 2021
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Very friendly and helpful. I didn't want to spend to much so he didn't stay to long. Didn't solve everything but i did get answers and issues resolved or figured out. I finally got a wi fi router installed. I could never get one to work. I'm glad there around. For anybody concerned about the pandemic we both wore masks and he wore gloves. I tried to keep my distance just to help.
A. J. M.
Aug 20, 2019
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Had an outstanding experience with pc tech Nathan J. We were nervous about our first home services call, but he allayed our concerns right away. Nathan was friendly, extremely knowledgeable and went the extra mile to get our weird printer issue also fixed. Our virus is now gone and the pc is running better than ever. He configured the pc to optimize how it runs. I highly recommend this company and Nathan, very reasonable pricing.
Corey Johnson
Jan 26, 2018
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My company highly recommended this place and after one repair I had to wait several weeks on direction for a second issue. Nathan was great when I had him on the phone but I've send emails and left voice messages that have gone unreturned while my computer sat unusable. Good computer repair companies are hard to find and after my first visit I was sure I had found one that I would stick with and recommend. Unfortunately after my latest experience of zero communication and zero customer service in terms of returning calls and emails I won't be coming back.
T. E.
Jan 23, 2018
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Please update your operating hours in Yelp. Yelp shows you open M-F until 5:30p. I arrived at 5p only to discover you close at 4:30p. As a customer that is both irritating and inconvenient.
Cherrie G.
Apr 27, 2017
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I have used Micromobile for several years. One of their employees, Frank is great and knows what he is doing. However, there is a young man and young woman who answer the phone who have no idea what customer is or should be! On Monday, I left two messages early in the morning. No return phone call. When I called back a third time, I asked for Frank. He told me that Frank was not in. I asked why no one returned my phone call and he really had no answer.
He did not ask what needed to be fixed and basically just wanted to get off the phone. Frank did call me the next day and I shared what had happened. I also told Frank he should find another company to work for!
He did not ask what needed to be fixed and basically just wanted to get off the phone. Frank did call me the next day and I shared what had happened. I also told Frank he should find another company to work for!
