Business Details
36 Years
experience
Your Trusted IT Repair Partner in Humboldt County
Founded in 1990 by Dave, our business has built a reputation for excellence in computer and printer repair services. With over 40 years of hands-on experience in the industry, we specialize in Macintosh, Windows, and Linux systems, offering comprehensive solutions for both residential and commercial clients. Our expertise extends to network installation, data recovery, and hardware troubleshooting, supported by certifications as an Epson Customer Care Center and former Apple Authorized Service Provider. We pride ourselves on personalized service, maintaining a 90-day warranty on repairs and offering senior discounts.Our team has grown from two technicians to a staff of ten at our peak, serving clients across Northern California with on-site and in-shop support. Dave's technical journey began in junior high school with early computing systems, evolving through decades of self-study and manufacturer training programs. We serve Humboldt County and make periodic trips to Santa Cruz, combining technical proficiency with a commitment to customer satisfaction.
Services
Mac Repair
Windows Repair
Linux Repair
Printer Repair
Data Recovery
Network Installation
Software Repair
Hardware Troubleshooting
On-site Service
Epson Repair
Details
- Year established: 1990
Highlights and features
- 40 years of hands-on experience in computer repair and technical support
- Certified Epson Customer Care Center with specialized printer expertise
- 90-day warranty on all repairs for customer peace of mind
- On-site service available for both residential and business clients
- Senior discounts available for qualifying customers
Associations and certifications
- Epson Customer Care Center
- Apple Authorized Service Provider
Services
Mac Repair
We specialize in Macintosh repair services with 30+ years of experience working on Apple systems. Our technicians handle hardware failures, software issues, and data migration from legacy Mac systems. We offer both in-shop and on-site repair options for Mac desktops and laptops.
Data Recovery
Our data recovery services start at $50 for basic transfers, with specialized recovery options up to $500. We handle most storage media types and can recover data from failed drives. We offer evaluation services and partner with professional recovery specialists for complex cases.
Printer Repair
As an Epson Customer Care Center, we repair Epson printers starting at $40 base fee. We handle consumer and professional-grade printers including laser and plotter models. Our technicians also service other brands with hourly rates starting at $100.
Network Installation
We provide network installation and troubleshooting services at $125/hour. Our expertise includes router configuration, DNS setup, and port forwarding. We support both residential and business network environments with on-site service options.
Software Repair
Our software repair services cover operating system issues, program reinstallation, and virtualization solutions. We work with Mac OS X, Windows, and Linux platforms. We also handle specialized software including real estate, legal, and tax programs.
People
Dave
Owner/Technician
40-year computer repair veteran with expertise in Mac, Windows, and Linux systems. Founded business in 1990 after working with early computing systems since junior high school. Maintains technical certifications and hands-on repair experience.
Questions
What computer repair services do you offer?
We repair Mac, Windows, and Linux computers including hardware failures, software issues, and data recovery. Services include on-site visits, network installation, and legacy system migration.
Are you certified to repair Epson printers?
Yes, we are an official Epson Customer Care Center with specialized training and parts inventory for Epson printer repairs including consumer and professional models.
Do you offer data recovery services?
Yes, we offer data recovery starting at $50 for basic transfers. Complex cases may require professional recovery partners. We handle most storage media types and provide evaluation services.
What areas do you service?
We primarily serve Humboldt County including Arcata, Eureka, McKinleyville, Trinidad, and Blue Lake. We make periodic trips to Santa Cruz for service calls.
What is your warranty policy?
We provide a 90-day warranty on all repairs except virus cleanings (30 days). Failed components from normal use will be re-repaired at no charge during the warranty period.
Do you offer senior discounts?
Yes, we offer 20% off labor for seniors, students, teachers, and veterans. Discounts apply to home systems only with verification.
