Business Details
We are a dedicated computer and smartphone repair service operating from our physical location in Austin, Texas. Our technicians have extensive experience diagnosing and resolving a wide array of hardware issues for laptops, office PCs, gaming rigs, and Apple MacBooks. We maintain a rigorous standard of quality by building all our pre-built gaming PCs in-house, ensuring every system is professionally assembled and thoroughly inspected. Our expertise extends to intricate mobile device repairs, including advanced back glass replacements for the latest iPhone models. We have structured our service timelines to be efficient, averaging just 30 minutes for common screen and battery replacements.
We stand firmly behind our work by providing a 180-day warranty on all computer systems and a 30-day warranty on smartphone repairs. Our commitment to transparency is reflected in our open daily schedule from 10:00 a.m. to 7:00 p.m., welcoming walk-ins without the need for an appointment. We empower our clients through unique educational offerings like 1-on-1 PC building sessions, where we teach the technical intricacies of their custom rigs. We serve the Austin community with a direct, no-nonsense approach to technology repair and sales. Our goal is to provide reliable devices and long-term support, which is why we offer a 20% discount on future repairs for our system customers.
We stand firmly behind our work by providing a 180-day warranty on all computer systems and a 30-day warranty on smartphone repairs. Our commitment to transparency is reflected in our open daily schedule from 10:00 a.m. to 7:00 p.m., welcoming walk-ins without the need for an appointment. We empower our clients through unique educational offerings like 1-on-1 PC building sessions, where we teach the technical intricacies of their custom rigs. We serve the Austin community with a direct, no-nonsense approach to technology repair and sales. Our goal is to provide reliable devices and long-term support, which is why we offer a 20% discount on future repairs for our system customers.
Highlights and features
- We build and inspect all systems thoroughly in-house.
- We provide a 180-day warranty on our computer systems.
- We offer 20% off any future repairs for system buyers.
- We average just 30 minutes for screen repairs.
- We are open every day with no appointment necessary.
Services
Computer repair
We provide expert diagnostic and repair services for laptops, office PCs, gaming rigs, and MacBooks or iMacs. Our experienced technicians handle a wide range of hardware and software issues to restore your device to optimal performance. We ensure a reliable fix by backing our repair work with professional expertise and quality components.
Pre-built gaming PCs
We offer a wide range of pre-built gaming PCs, from budget systems to high-end power machines, all assembled in-house by experienced technicians. Every system ships with Windows 11 Pro, up-to-date BIOS and drivers, and is backed by a 180-day warranty. You can also request modular RAM or storage configurations to better suit your specific performance needs.
Custom PC build
We offer commission-based custom gaming PC builds where we help you design the perfect system to fit your budget and requirements. We can also complete a partially built PC you may have started, ensuring professional assembly and cable management. For those wanting to learn, we provide 1-on-1 building sessions to teach you the technical details of how your new rig operates.
Smartphone Repairs
We fix a variety of iPhone and Android issues including broken screens, battery replacements, back glass, camera faults, and charge port repairs. Our repair times are efficient, averaging 30 minutes for screen and battery replacements, with back glass repairs taking between 45 minutes and 3 hours depending on the model. All phone repairs are backed by a 30-day warranty, and walk-ins are always welcome without an appointment.
Reviews (7)
James Wang
Jun 14, 2022
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Great place for computers and iphone repairs. My family has been here for many years and always happy with there service. highly recommand to all my other family members and friends. we will be back
Li Shao
Jun 07, 2022
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Great customer service and very friendly. very nice and professional people answer my questions on computers and cell phones
Young Cellis
Jun 02, 2022
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These guys are the best at what they do. Leave me satisfied. My iPhone 8 looks great and screen super clean and clear
Del Ray C.
May 26, 2022
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I brought my IPhone in to get the screen replaced. They changed my screen out very quickly. Im not sure about the negative reviews about them. My experience was great and I'd definitely go back to them with other issues.
Porshae Martinez
Apr 29, 2022
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I go here for my personal use and our business and they are wonderful people and give great customer service. Prices are awesome and reasonable. We definitely made this our home for 10 years now.
Robert Morrow
Apr 25, 2022
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I have been a customer of StarTech PC for over 25 years. They have provided me A+ service time and time again over the years on anything related to fixing computer problems. The computer techies are always top notch and some of the best in Austin, no matter what your problem. Now StarTech also repairs I phones and I taken by I -phone to them to fix several times over the past years. They did a great job on that too. I consider StarTech to be the "Tom Brady" of computer and I-phone repair : they keep winning again and again, decade after decade and their computer techies are always an MVP in my book!
Kyle Hernandez
Mar 07, 2022
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I'm so glad I found StarTech PC! I had a small issue with my iPhone and stopped in right when they opened, and they fixed it within minutes. The guys working there were courteous, friendly, and efficient! I'll definitely go back and recommend them to friends for future phone/PC needs. Thanks!
