Business Details
24 Years
experience
Your Trusted IT Partner in Austin
AustinPCTech has been serving Austin and surrounding areas since 2002 with a commitment to affordable, high-quality technical solutions. Our team of trained technicians specializes in removing technical jargon to create understandable experiences while providing comprehensive information for informed decisions. We offer full support for software and hardware in home and business environments across Mac and PC platforms. With expertise in desktop and laptop repairs, data recovery, networking solutions, and custom computer builds, we maintain a focus on precision and long-term solutions rather than quick fixes. Our 90-day warranties on DC jack repairs and 30-day warranties on malware removal demonstrate our confidence in service quality. We operate with transparent pricing structures including $69.95/hour shop rate and $89.95/hour onsite services.Our facility maintains proper anti-static environments for critical repairs like liquid spill remediation and screen replacements. We provide detailed diagnostics and quotes before any work begins, ensuring clients understand all options and costs. Our business model combines technical expertise with customer education to prevent recurring issues while maintaining flexible service hours from 9-5 Monday through Thursday and Friday 9-4.
Services
DC Jack Repair
Liquid Spill Repair
Screen Replacement
Malware Removal
Data Recovery
Networking Services
Custom Builds
Software Repair
Details
- Year established: 2002
Highlights and features
- We have over 20 years of local experience in computer repair services
- Our trained technicians handle both software and hardware solutions
- We offer onsite service with transparent $89.95/hour pricing
- We provide 90-day warranties on critical repair services
- Our facility maintains proper anti-static environments for precision repairs
Services
DC Jack Repair
We specialize in DC jack repairs for laptops with pricing starting at $99.90 plus parts. Most common repairs completed in one business day with 90-day warranties. Alienware, Dell Precision, and gaming laptops may require higher labor charges. Our technicians provide detailed diagnostics and sourcing options for rare components while preserving data integrity during repairs.
Liquid Spill Repair
Our liquid spill remediation includes diagnostic evaluation with $74.93 fee applied to final bill. Repairs typically $49.95-$149.85 without parts replacement. We maintain cleanroom environments for proper drying and component preservation. Data recovery services available for damaged storage devices. Most non-part replacement repairs completed in 1-2 business days with technician consultation throughout the process.
Screen Replacement
We replace laptop and all-in-one desktop screens priced $135-$300 depending on model. Most replacements completed next business day with 120-day screen warranty and 90-day labor warranty. Technicians provide exact quotes using model/serial numbers before ordering parts. Special order screens available with shipping options selected by clients to meet their timeline requirements.
Malware Removal
Our malware removal services operate at $69.95/hour in-shop or $89.95/hour onsite with one-hour minimum. Most disinfections completed same/next business day with 30-day post-service protection. Technicians provide data preservation during Windows reinstallation when necessary. We offer client education on prevention strategies and maintain transparent billing practices with quotes provided before service commencement.
Data Recovery
We offer data backup, recovery, and transfer services as standalone solutions or with other repairs. Our technicians access hard drives during liquid spill and hardware repairs to preserve client information. Services include secure data migration between devices and recovery from damaged storage media. We implement protective measures during all repair processes to maintain data integrity.
Questions
What computer repair services do you offer?
We repair hardware/software issues, DC jacks, liquid damage, cracked screens, malware removal, data recovery, and networking solutions for Macs and PCs.
Do you provide onsite computer repair services?
Yes, we offer onsite repairs at $89.95/hour with one-hour minimum, serving Austin and surrounding areas during regular business hours.
What are your shop hours?
Our Austin location is open Monday-Thursday 9am-5pm, Friday 9am-4pm, and Saturday phone support 9am-5pm.
Can you repair tablet or phone screens?
We only replace screens for laptops, all-in-one desktops, and POS terminals. We don't service TVs, monitors, phones, or tablets.
Do you offer warranties on repairs?
Yes, we provide 90-day labor warranties on DC jack repairs, 30-day warranties on malware removal, and manufacturer warranties on replacement parts.
How much does computer repair cost?
Basic repairs start at $69.95/hour in-shop, DC jack repairs from $99.90, screen replacements $135+, with exact quotes provided before any work begins.
Reviews (4)
Bryan M. M.
Jan 04, 2022
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Michael did a great job on my laptop. He quickly dropped in a new part and fixed an issue which HP had not addressed during the warranty period. This is the second time I have used his company and I would highly recommend his services. His prices are very fair.
Jordan Saldana
Sep 25, 2021
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They do not mention up-front that they charge $70/hour in labor for your diagnostic. Edit: I had it pointed out to me that the fee is listed on the service request I signed AFTER having turned over my laptop. To me, this looks like a receipt, NOT THE TERMS AND CONDITIONS. If this is your only mention of your pricing, I would call that poor business practice.
Mia Luna
Jun 03, 2021
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My laptop had been experiencing issues since BEFORE the pandemic. After discovering my warranty was expired, I took my sisters advice in finding a small repair shop instead of seeking assistance from Geek Squad. Michael provided the diagnostic quote over the phone and even gave specific instructions on how to locate his office. He contacted me about my issue, he informed me what was wrong in terms I could understand. I spent less than $200 on my computer repairs and are extremely happy with the service I received. I recommend anyone in the Austin area to visit my tech angel, Michael.
John Watson
Dec 31, 2020
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They saved my Legion Y-540 experiencing a powerjack issue. I was told by the Lenovo shop in Austin that they had to replace the whole motherboard and it cost close to $900. Michael fixed it with a $15 part in the same week. I highly recommend!
