Computer Care

Our IT asset management solutions optimize hardware infrastructure throughout its full lifecycle. We handle procurement, deployment, maintenance, and retrieval with live inventory tracking, ensuring seamless onboarding and offboarding. Our services reduce operational burdens while maintaining compliance and security for businesses of all sizes.

We provide authorized repair services for all major brands, with warranty and non-warranty coverage. Our technicians use genuine parts and offer rapid turnaround times, including next-day fulfillment for requests before 3 PM. We handle diagnostics, repairs, and insurance coverage for comprehensive device maintenance.

Our certified technicians deliver in-person hardware support tailored to business needs. We offer full warranty service, equipment maintenance, and customized IT solutions. Our team works on-site to resolve complex technical challenges while maintaining operational continuity for client organizations.

As a certified woman-owned business, we champion diversity in technology partnerships. Our commitment to supplier diversity creates equitable business opportunities while bringing innovative perspectives to IT infrastructure management through inclusive collaboration.

As an Apple Authorized Service Provider, we offer repair and support services using genuine Apple parts. Our certified technicians handle all Apple devices with specialized expertise, ensuring optimal performance and warranty compliance for MacBooks, iMacs, and other Apple products.

Georgia Rittenberg leads Computer Care with a focus on strategic connections and team collaboration. Her decade of experience shapes the company's human-centered technology approach. Georgia applies her problem-solving passion to create effective IT solutions for clients.

Erny-Jay Mezas drives growth and revenue strategy with 30 years of IT industry leadership. He specializes in creating tailored solutions for customer challenges while expanding Computer Care's market position through strategic sales and marketing initiatives.

Samantha Cardoso leads strategic human resources initiatives, focusing on employee development and team excellence. With a background in organizational growth, she maintains Computer Care's equitable workplace culture while supporting the company's commitment to exceptional customer service.

We provide IT asset management, device repair, on-site technical support, and supplier diversity programs. As an Apple Authorized Service Provider, we repair all major brands with genuine parts.

Yes, we achieved WBENC certification in 2021, demonstrating our commitment to diversity and women-led entrepreneurship in the technology industry.

Ground shipping costs $25. 2-day shipping costs $45 and overnight shipping costs $80 within CA and WA. Special quotes are available for other locations and larger devices.

We combine technical expertise with human-centered values, paying triple the minimum wage, offering transparent pricing, and maintaining WBENC-certified diversity in our operations.

We guarantee next-day fulfillment for requests received before 3 PM, with live status tracking and 24-hour secure facility monitoring for all repair processes.

Yes, we accept drop-offs at our Santa Clara location by appointment. Please submit a service ticket first and follow our drop-off guidelines for efficient processing.

This place refused to fix my computer which is already out of warranty because it had changed battery which as they said "makes it out of warranty"! Really? Stay away, just go to Apple story, much better service.

The small speaker next to the camera didn't work, so we took it here they charged 29$ for a check up they cleaned the dust that was inside and couldn't fix it they wanted to charge 390 to go further I didn't want to. But the next day I was playing a video for my toddler on my phone and none of the speakers work well now! They couldn't fix my phone but damaged it more.

Great company. Loved working there. Techs work hard repairing units. Drivers are courteous and do a great job. Customer Service agents are one in a million. Owner was pretty cool too, she actually listens to the employees concerns. 4 stars because the snacks in the break room need to be upgraded, lol

Thorough, complete, accurate and helpful. Booked appointment through Apple web site. Super happy Computer Care had the earliest available appointment. Very pleased with the accurate through diagnostic performed on Apple MacBook Pro. Also appreciative of the thorough report both in email and paper form. Found the whole service experience to be efficient, friendly, welcoming and most importantly accurate.

Since the hardware is my employer's I couldn't get Computer Care to handle the repair. The diagnosis report was extremely helpful to share with my employer IT department. Computer Care is now my go to place for any hardware or phone service. Highly recommend Computer Care over the Apple store for service. For the same problem the Apple Store appointment didn't diagnose the hardware problem and only repeated the test I already ran. Next time I won't waste time with the Apple Store and will be making all appointments to Computer Care. Pleased that they also service non-Apple hardware too. Thank you Computer Care!

Excellent experience with them when I needed to fix my laptop that was under warranty. Due to covid they use a contactless locker deposit system, but they are very responsive by phone and email

Poor customer service, the staff does a bad job communicating the status of the repair. I had to call to follow up with them each time.

They said warranty didn't cover, and it was a cosmetic thing related to mistreatment. They wanted to charge over $500 for something that obviously we didn't do and it was due to manufacturing issues. Didn't work for us