Business Details
We are Tech Lab 2020, a proud member of the Sullivan County Chamber of Commerce Tech Lab 2020. Founded in 2001 by former AT&T IT professionals, we bring decades of expertise to every client engagement. Our team specializes in comprehensive on-site, remote access, and Help Desk services tailored to residential and business needs. With years of experience in home and corporate PC, server, and network engineering, we deliver reliable IT solutions. We provide complete computing solutions, including corporate networking, wireless setups, virus removal, and hardware/software upgrades. Our remote access support ensures immediate assistance, allowing clients to resolve issues quickly without downtime. We understand the unique challenges of small businesses and offer customized maintenance contracts to meet their specific requirements.
From simple troubleshooting to complex network configurations, our goal is to empower clients with enterprise-grade IT capabilities. We prioritize data preservation, ensuring clients' valuable information remains intact during repairs and upgrades. Our commitment to transparency and clear communication means we explain technical issues in straightforward language. Whether setting up in-home consumer electronics or deploying secure broadband connections, we focus on delivering peace of mind. At Tech Lab 2020, we are dedicated to building long-term partnerships by consistently exceeding client expectations through quality service.
From simple troubleshooting to complex network configurations, our goal is to empower clients with enterprise-grade IT capabilities. We prioritize data preservation, ensuring clients' valuable information remains intact during repairs and upgrades. Our commitment to transparency and clear communication means we explain technical issues in straightforward language. Whether setting up in-home consumer electronics or deploying secure broadband connections, we focus on delivering peace of mind. At Tech Lab 2020, we are dedicated to building long-term partnerships by consistently exceeding client expectations through quality service.
Highlights and features
- We have over 20 years of experience in IT services, founded in 2001 by former AT&T professionals.
- We offer 24/7 remote and on-site technical support for immediate issue resolution.
- We provide customized IT solutions tailored to the specific needs of residential and business clients.
- We specialize in data recovery and preservation, ensuring client information remains secure during repairs.
- We deliver comprehensive networking and security solutions, from wireless setups to secure broadband connections.
Services
PC Repair
Our PC repair service fixes any hardware or software issue at a flat rate of $175 plus parts. We offer on-site support starting at $99 for the first hour and depot repairs for convenience. Our technicians restore devices to 'better than new' condition while preserving all user data.
Networking Solutions
We provide expert networking configuration for both residential and corporate clients, including wireless setups and secure broadband connections. Our engineers design robust networks tailored to client needs, ensuring reliable performance and scalability. From SOHO setups to enterprise-grade infrastructures, we deliver solutions that enhance operational efficiency.
Website Design
Our web design service creates professional sites starting at $350, including free hosting for the first year. We focus on user-friendly designs that align with client branding and business objectives. Each site is optimized for performance and security, providing a solid online presence for businesses.
Remote Support
We offer instant remote computer assistance, resolving issues quickly without requiring physical presence. Our secure remote access tools allow technicians to diagnose and fix problems in real-time, minimizing downtime. This service is ideal for clients seeking immediate, cost-effective technical help.
Maintenance Contracts
We provide customizable maintenance contracts and retainers tailored to client needs, ensuring consistent IT support. Our agreements include regular system checks, updates, and priority assistance to prevent issues before they arise. This proactive approach helps businesses maintain smooth operations and reduce unexpected costs.
