Business Details
10 Years
experience
Your Trusted Tech Solution Center in Middletown, NY
Founded in 2016, Laptop Shack has established itself as Hudson Valley's premier destination for Apple product repairs and technology solutions. Our team of certified technicians specializes in comprehensive diagnostics, same-day screen replacements, and virus removal services for Mac devices. We offer data recovery solutions to safeguard critical information and provide certified refurbished Mac computers at competitive prices. Our inventory includes hard-to-find tech products like adapters and cables, catering to unique customer needs. With two New York locations in Middletown and Newburgh, we maintain strict operating hours while offering flexible appointment options. Our commitment to quality service is reflected in our 8+ years of industry experience and positive customer feedback across multiple review platforms. We prioritize customer satisfaction through transparent communication, technical expertise, and personalized service approaches.
Services
Mac Repair
Screen Replacement
Virus Removal
Data Recovery
Certified Refurbished Macs
Hard-to-Find Products
Served areas
- Middletown, Hudson Valley, Catskill Region, Goshen, Wallkill, Monroe, New York
Details
- Year established: 2016
Highlights and features
- We offer same-day screen replacement for Mac devices
- Our technicians specialize in Apple product diagnostics
- We provide certified refurbished Mac computers
- We stock hard-to-find tech accessories and components
- We maintain transparent pricing with no hidden fees
Services
Mac Repair
Our certified technicians provide comprehensive Mac diagnostics and repairs. We handle hardware failures, software issues, and performance optimization. Customers receive detailed assessments before any work begins, ensuring complete transparency in our repair process.
Screen Replacement
We offer same-day screen replacement for cracked or damaged Mac displays. Using premium replacement parts, our technicians complete repairs while customers wait. The process includes full functionality testing to ensure optimal display performance post-repair.
Virus Removal
Our security specialists eliminate viruses and malware from Mac systems. The service includes complete system scans, threat removal, and security reinforcement. We provide post-cleanup guidance to help prevent future infections and maintain system integrity.
Data Recovery
We recover lost data from damaged or failing Mac storage devices. Our technicians use specialized tools to retrieve files from various failure scenarios. We also offer backup solution consultations to prevent future data loss incidents.
Certified Refurbished Macs
We sell professionally refurbished Apple computers with full warranties. Each device undergoes rigorous testing and cleaning. Customers receive like-new performance at significant savings compared to new models, with guaranteed hardware reliability.
Questions
What types of Mac repairs do you handle?
We handle all Mac repairs including screen replacements, logic board issues, battery replacements, and software troubleshooting.
Do you offer same-day repair services?
Yes, we provide same-day screen replacements and many common Mac repairs when parts are available.
Are your refurbished Macs covered by warranty?
All certified refurbished Macs include a 1-year limited warranty covering major components.
What payment methods do you accept?
We accept cash, credit cards, and business checks for our repair and sales services.
Do you have technical support for software issues?
Yes, our technicians assist with macOS problems, software installation, and performance optimization.
Can I purchase parts online?
We offer select hard-to-find tech products through our online store with in-store pickup options.
Videos
Reviews (9)
Westin Jaimex
Feb 12, 2022
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I am from Wallkill, NY and was very convenient to drive down the road and stop by laptop shack to replace the screen on my macbook pro. Was pretty quick at 2 weeks and a simple process. Thanks Mat!
Suming Zhang
Nov 26, 2021
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Friendly staffs, but super slow work. $75 diagnostic fee, and cannot even clearly detect what the problems are with my laptop. Very disappointed will not recommend
Michael Tyrrell
Nov 03, 2021
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My computer started running slow the other day and really need it for remote work. Brought to Laptop Shack and for just $150 was able to get it back to the speed I needed. Did a clean up and a new SSD drive. Nice thing is they applied $75 diagnostic towards the repair!
Nickie Amber
Sep 07, 2021
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I needed to get my tablet screen fixed because it shattered, and they quoted me at $160.00. I then agree to give it to them, with a non refundable fee of around $80.00. Once I gave them the tablet and paid the fee, the price jumped from $160.00 to 380.00. I can understand a small jump in price from the estimate, but that jump in price was ridiculous. I ended up doing it anyways or I'd lose the $80.00 I'd already given them.
My tablet got fixed quick and they did a great job, I just wish they'd been honest when they quoted me on how much it'd be, or say they wouldn't know till they contacted their vendor for a more accurate quote.
My tablet got fixed quick and they did a great job, I just wish they'd been honest when they quoted me on how much it'd be, or say they wouldn't know till they contacted their vendor for a more accurate quote.
Joe Foy
Sep 06, 2021
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Did an awesome job with my Mac book screen. Dropped it and thought it was going to be too expensive to fix. They were able to get it fixed in a week and was very affordable for what I was getting for costs from Apple. Definitely recommend for all your tech repairs and they even have refurbs too!
Laila Ryad
Aug 23, 2020
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It was amazing when I went there I dropped off two iMacs and they were really nice. And they did a great job and respected the time we asked them they are super professional! Thank you for the experience!
Kerri Zimmer
Jun 14, 2020
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I had my iPhone screen replaced here, and I can't recommend it enough! The service was very fast and the employees were upfront with cost and turnaround time. I did my research with a few other vendors before bringing my phone here and this was the best option by far. The staff was incredibly friendly and knowledgable as well. They were not pushy at all and seemed to genuinely care about my phone being fixed as quickly and efficiently as possible. I will definitely be doing business with Laptop Shack in the future.
Chrissy Lemke
I just wanted to thank you and your staff for a job well done. Considering that your technician was able to diagnose and have our server properly repaired and returned within essentially 24-hours enabling my office to stay on track with scheduled work and appointments was very impressive. Our server had a burned out power unit and would not power up. Additionally it crashed during an update and needed start-up to be repaired. Our business would have been severely impacted if these items were not repaired in the time it took!!! Thanks so much!!!
Andrew Ragland
Got my laptop back to me four days ahead of schedule. Had no problems with my Linux system. Friendly, maintains proper communication. Would recommend, will go back to.