Business Details
28 Years
experience
Expert Mac IT Services & Managed IT Solutions
Since 1998, Call Andy Macintosh Consulting has specialized in providing expert Apple IT consulting and multi-platform IT solutions for businesses in Boston and beyond. Our 27+ years of experience in the Apple ecosystem enable us to deliver seamless integration, proactive IT management, and robust cybersecurity tailored to Mac-based organizations. Our certified Apple Consultants are dedicated to transforming technology into a strategic asset that drives productivity, reduces downtime, and safeguards business continuity.We prioritize personalized support through a concierge-style approach, ensuring deep understanding of each clients unique operational needs and technological challenges. Our methodologies focus on industry best practices for scalable solutions, combining cybersecurity expertise with proactive system monitoring to optimize workflows and protect against evolving digital threats.
Services
Managed IT Services
Cybersecurity Solutions
Networking Services
Mac IT Support
Data Backup
Remote Support
Hardware Repairs
Network Installations
Server Integration
Device Setup
Details
- Year established: 1998
Highlights and features
- We have 27+ years of specialized expertise in Apple IT consulting.
- Our solutions combine cybersecurity focus with proactive system management.
- We provide personalized, white-glove support for Boston businesses.
- Our team holds Apple Certified Technical Coordinator credentials.
- We guarantee scalable IT solutions for mixed Mac-Windows environments.
Associations and certifications
- Apple Certified Support Professional
- Apple Consultants Network
What people say
Expert troubleshooting
Proactive service
Cybersecurity expertise
Cross-platform solutions
Minimal downtime
Services
Managed IT Services
Our proactive managed IT services continuously monitor and optimize Apple-centric business systems to prevent disruptions. We implement automated updates, performance tuning, and resource allocation for seamless operations. Our 24/7 system oversight identifies potential failures before they impact productivity while maintaining cross-platform compatibility between Mac and Windows environments.
Cybersecurity Solutions
Specialized cybersecurity services protect Mac-based businesses through endpoint protection, firewall configuration, and threat detection tailored to Apple ecosystems. We conduct regular security audits, compliance assessments for HIPAA/GDPR/PCI, and implement multi-factor authentication across devices. Our approach combines proactive threat prevention with rapid incident response protocols.
Networking Services
Custom network solutions ensure secure, high-performance connectivity for mixed Mac-Windows environments. We design and maintain wired/wireless infrastructures with optimized Wi-Fi coverage, VLAN segmentation, and secure remote access. Our engineers implement Zero Trust Architecture while ensuring seamless integration with Apple device management and cloud services.
Mac IT Support
Dedicated Mac IT support covers device deployment, software troubleshooting, and system optimization. Certified technicians provide hardware repairs, OS upgrades, and cross-platform data migration. We offer remote diagnostics for common macOS issues and on-site assistance for complex repairs of MacBook, iMac, and Mac Mini systems.
Data Backup
Enterprise-grade data protection ensures business continuity through automated cloud backups and rapid recovery systems. We implement tiered backup strategies with encrypted offsite storage, routine integrity checks, and recovery testing. Our solutions safeguard against ransomware, hardware failures, and accidental data loss while maintaining regulatory compliance.
People
Andy Espo
CEO
Apple ecosystem expert with 27+ years of experience. Holds multiple Apple certifications including ACMT. Invented portable drive-in movie system (US Patent 4705355A). Led team through transition to full-time Mac specialists.
Kristen Hansen
Finance & Operations Manager
BS in Business Administration with 15+ years in financial leadership roles. Former Senior Project Financial Analyst for Kleinfelder Inc. Developed finance systems for Billy Casper Golf prior to joining Call Andy!.
Pete Hewitt
Systems Engineer Manager
Apple Certified Support Professional with 14 years in Apple retail operations. Managed service teams across regional Apple stores. Early attendee of Macworld Expo Boston. Expert in client hardware/software problem solving.
David Lambert
Service Operations Delivery Lead
Google-certified project manager with experience in customer-facing roles. Served as fraternity president during college. Focuses on process improvement and client service optimization.
Thien Hong
Senior Tech Lead
Cloud systems administrator with Meraki and AWS certifications. Former Windows systems administrator who transitioned to macOS ecosystem. Mac enthusiast with expertise in automation and macOS deployment solutions.
Questions
What types of IT services do you offer for Mac-based businesses?
We provide managed IT services, cybersecurity solutions, network management, device repairs, data backups, and cross-platform integration tailored for Apple ecosystems.
How do you handle cybersecurity for Mac environments?
We implement endpoint protection, firewall configurations, regular security audits, and compliance frameworks specifically designed for Apple systems while providing threat detection and rapid response.
Do you support mixed Mac-Windows environments?
Yes, our engineers specialize in cross-platform integration, ensuring seamless data sharing, network compatibility, and unified system management between Apple and Windows devices.
What remote support options are available?
Our remote support includes real-time diagnostics, software installations, system configurations, and team training sessions accessible across all Apple device types through secure connections.
How does managed IT service benefit small businesses?
Proactive system monitoring prevents technical issues, automatic updates ensure security compliance, and dedicated support reduces operational downtime while providing predictable IT costs.
Can you assist with data recovery from Mac devices?
Our backup solutions include encrypted cloud storage with rapid recovery options for accidental deletions, hardware failures, and ransomware attacks while maintaining data integrity.
