Business Details
We are Computer Depot, a trusted IT partner serving East Tennessee for over 25 years. Our team brings deep expertise in managed services, cyber security, and remote support. We start resolving any IT issue within 20 minutes, ensuring minimal downtime. Our flatrate managed services keep your budget predictable while maximizing uptime. We protect sensitive data with industrystandard encryption and continuous monitoring. We comply with HIPAA and other regulations to keep healthcare and legal firms secure.
Our Remote IT Services deliver instant fixes without onsite visits, boosting productivity. We offer a 90day moneyback guarantee, giving clients confidence in our solutions. Our client retention rate is over 99%, reflecting our commitment to satisfaction. We provide free 10minute discovery calls to assess your unique needs. We are dedicated to maximizing technology to help your business grow and thrive.
Our Remote IT Services deliver instant fixes without onsite visits, boosting productivity. We offer a 90day moneyback guarantee, giving clients confidence in our solutions. Our client retention rate is over 99%, reflecting our commitment to satisfaction. We provide free 10minute discovery calls to assess your unique needs. We are dedicated to maximizing technology to help your business grow and thrive.
Highlights and features
- We resolve IT issues within 20 minutes during service hours.
- We have over 25 years serving East Tennessee businesses.
- Our client retention rate exceeds 99% after three months.
- We offer a 90day moneyback guarantee to ensure satisfaction.
- We provide free 10minute discovery calls to evaluate needs.
Services
Managed Services
Our Managed Services keep your IT running smoothly with proactive monitoring, patch management, and a flatrate fee. We serve businesses across East Tennessee, from legal firms to healthcare providers, ensuring uptime and security. Clients benefit from predictable budgeting, reduced downtime, and a dedicated support team.
Cyber Security
Our Cyber Security & Compliance protects your data with industrystandard encryption, threat monitoring, and compliance audits. We specialize in securing sensitive environments such as healthcare, legal, and manufacturing. Clients gain peace of mind knowing we maintain uptodate defenses and meet regulatory requirements.
Remote IT
Our Remote IT Services resolve issues from anywhere, allowing instant support without onsite visits. We deliver fast fixes, data backups, system updates, and proactive monitoring through secure remote access. Clients experience minimal downtime, higher productivity, and cost savings. We also perform regular health checks and provide detailed reports.
Business VoIP
Business VoIP Phone Systems provide reliable, scalable communication for teams of all sizes. We configure and manage VoIP solutions that integrate with existing infrastructure and offer features like voicemail, conferencing, and mobile connectivity. Customers enjoy crystalclear calls and reduced telephony costs.
Firewall Security
Firewall Security uses Sophos to deliver powerful, costeffective protection against network threats. We deploy, monitor, and update firewalls continuously to maintain compliance, ensure uptime, and respond swiftly to emerging vulnerabilities. Clients benefit from a reduced attack surface, clear visibility into traffic patterns, and rapid incident response.
Reviews (2)
Liz McCowan
Nov 24, 2012
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This business is the BEST at computer repair and sales. I have brought computers in for service, and have been completely satisfied every time. They give great advice, especially on the cost of repairs and the expected results. In fact, I have since bought a desk top and a Lenovo lap top from them. I would not go anywhere else for repair or purchase of computers, supplies, and service.
Bob Boyle
May 08, 2010
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I went in to Computer Depot today to have my HP dv6500 laptop serviced. While they were willing to do the work, I was very impressed with the honesty that I was greeted with. This computer is 25 months old and has a bad fan. The service man reccommended that I not fix the fan, as he felt it would const about $200, and they have had alot of this model come in with a bad motherboard. Important to note: he did not try to sell me a new laptop instead!
He did suggest that I either try to fix it myself or purchase a cooling lap fan that would blow into the laptop to give it more time. Again - I am very iimpressed that the service tech was honest with me and did not upsell the situation!
He did suggest that I either try to fix it myself or purchase a cooling lap fan that would blow into the laptop to give it more time. Again - I am very iimpressed that the service tech was honest with me and did not upsell the situation!
