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Install Heroes Install Heroes
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Business Details
13 Years
experience
Trusted Electronics Installation & Repair Experts
Founded by former Circuit City professionals, Install Heroes delivers expert technology integration and repair services rooted in three core principles: maximizing consumer electronics value, ensuring fair pricing, and eliminating technology-related frustrations. Our team combines CompTIA-certified expertise with over a decade of hands-on experience in computer diagnostics, home theater installations, and network solutions. We specialize in transforming complex technology into user-friendly systems through services like TV wall mounting, data recovery, and remote PC support.

Our approach emphasizes transparent communication, using customer-owned components when possible, and maintaining equipment longevity through preventive maintenance programs. With a focus on residential and small business clients, we provide personalized solutions that include on-site visits, remote troubleshooting, and customized home automation setups. Our commitment to quality is demonstrated through customer testimonials highlighting timely service, professional execution, and competitive pricing across Knoxville and surrounding areas.
Services
TV Wall Mounting PC Repair Home Theater Setup Remote PC Support Data Backup Wireless Networking Speaker Installation Virus Removal Network Installation Wire Concealment
Served areas
  • Knox County TN, Blount County TN, Loudon County TN, Sevier County TN, Jefferson County TN, Anderson County TN, Grainger County TN
Details
  • Year established: 2013
Highlights and features
  • Founders bring Circuit City expertise and 10+ years of local service experience
  • Data backup included standard with all computer repair services
  • Remote support options available for 90% of common computer issues
  • Transparent pricing with no hidden fees for parts or labor
  • Customer testimonials highlight consistent on-time service and professional execution
Associations and certifications
  • CompTIA A+ Certified
What people say
On time Professional Saved me hassle Thorough work Priority service
Website
Services
PC Repair
Our certified technicians diagnose and resolve hardware and software issues with guaranteed fair pricing. Services include virus removal, component replacement, and system optimization. We prioritize data preservation with standard backup procedures before any repair work begins.
TV Wall Mounting
Professional TV installation includes wall mounting, wire concealment, and remote consolidation. We offer basic and premium options with pricing based on screen size and complexity of the installation requirements.
Home Theater Setup
Complete home theater integration featuring speaker installation, surround sound calibration, and remote control consolidation. Premium packages include in-wall wiring and custom automation solutions for optimal entertainment experiences.
Remote PC Support
Real-time remote assistance for software issues, virus removal, and system maintenance. Subscription plans offer monthly support hours and preventive maintenance to keep computers running efficiently without onsite visits.
Data Backup
Standard data preservation services include DVD backup (up to 8GB) or external drive transfer. We ensure critical files are protected before any repair or system restoration work begins, preventing data loss during service.
People
Adam Lee
Technician
CompTIA A+ certified with 10+ years in-home service experience. Specializes in computer diagnostics, network installation, and home theater integration. Graduated from Fountainhead College of Technology in 2004 with website development training.
Questions
What services does Install Heroes offer?
We provide TV mounting, home theater setup, computer repair, data backup, network installation, and remote PC support services for residential and small business clients.
Do you offer remote computer support?
Yes, our Heroes On Demand service provides remote diagnostics and repairs for software issues, viruses, and system maintenance through secure online connections.
What areas do you service?
We primarily serve Knoxville, TN and surrounding areas including Gatlinburg and Sevierville, with standard service rates covering our local service region.
How are repair costs determined?
Pricing is based on service type with transparent rates published online. Additional fees may apply for hardware components or extended service requirements beyond standard parameters.
Do you guarantee your work?
We stand by our service quality through customer satisfaction guarantees and will address any unresolved issues following our documented service completion protocols.
Videos
Reviews (18)
Valerie Seamons
Oct 17, 2021 Report
Adam is knowledgeable, kind, and prompt. He is a person who offers many different approaches and ideas, and is reasonably priced.
Scott Boyer
Aug 15, 2021 Report
The most experienced and expert in his craft, service was outstanding. Mounted our 65 Sony above fireplace with no problem at all, and included installation of sound bar as well. Also wore PPE mask which is another great plus, showing he's operating a responsible company. Would definitely recommend Install Heroes over any other service in this region. Thanks again!
Jennifer Wanderlingh
Jul 08, 2021 Report
Adam is very good at his craft. The first job he did for me was a simple TV wall mount in 2018. He has since mounted several more TVs for me, including an outdoor swivel mount on our covered patio. From talking to him, he has told me about so much more work he does. complicated installs that other companies won't or dont like to do. He does clean work and takes pride in it.
Anthony Montgomery
May 31, 2021 Report
Install Heroes came to my home to re-install(re-hang) my TV above my fireplace. Adam, the man behind Install Heroes was very professional upon entering my home. He asked if he needed a mask before entering, which I really appreciated. Adam gave me several options on how to meet my needs on the install and his expert opinion on each option. Adam was efficient and his work was very clean. He also installed my soundbar as well as my surroundings speakers.

I will be reaching out to Install Heroes again for my daughters TV to be installed as well. Very happy I chose them for this job. If you're looking for this type of installation I would definitely recommend Install Heroes. Thanks again Adam for your workmanship and professionalism.
Vonda Laughlin
Oct 24, 2020 Report
Adam did a great job hanging our big screen TV. He was very professional, made great suggestions, and assisted in helping with learning the new technology. I highly recommend him, and we would use his company again for sure.
Raymond Ward
Aug 10, 2020 Report
Wonderful experience having Install Heroes mount and connect a TV, re-install a high-end sound system, mount outdoor speakers and reinstall our internet router. Clean, professional and skilled work. Can highly recommend these professionals.
Dave L.
Jun 12, 2020 Report
I had a series of television issues with rather complex systems. Technician was knowledgeable and pleasant. Showed up on time and finished early! Also did excellent use training. I would not hesitate to use them again.
Brian Saddoris
Apr 29, 2020 Report
Adam of install heroes did a great job. Was on time, very professional and even worked on a holiday. I would recommend him to anyone needing a tv wall mounted or any of the other services he provides.
Keith Arnold
May 29, 2019 Report
We needed some minor networking and clean up on our technology at home. Adam was extremely professional in understanding my needs, His professionalism was most outstanding. His help in making sure I was getting the best for my need along with keeping the items economical is most appreciated. I would most definitely us Install Heros again.
Josh Ball
Feb 15, 2019 Report
Adam recently mounted 2 televisions for me. He was responsive, timely, and he did great work at a reasonable price. I highly recommend Install Heroes for all your installation and technology needs.
Bill Strickland
Feb 06, 2019 Report
Adam recently did an installation for me. His attention to detail was excellent. He also made some quality recommendations on what type and brand of equipment I should purchase. Will definitely use him again!
Bill Strickland
Nov 26, 2018 Report
Adam recently did an installation for me. His attention to detail was excellent. He also made some quality recommendations on what type and brand of equipment I should purchase. Will definitely use him again!
Deborah F.
Oct 24, 2018 Report
Quick response! Install Heroes assessed our home network and entertainment needs with a reasonable solution and pricing. Definitely recommend them!
Kassi Zaborowski
Oct 02, 2018 Report
So very impressed with Adam and his services! He was so professional, explained everything he was doing, triple checked with me on wall placement, and even demonstrated how to dismount our TV. He was also very friendly and prompt. He arrived at our house exactly on time! Will definitely be using his company to mount our upstairs TV in the future! Thanks, Adam!
Kilted Tennessean
Jul 09, 2018 Report
I had Adam do two separate jobs for me and I could not ask for better service! He was very communicative, punctual, professional, and fast. I will definitely have him do my next project that requires his area of expertise. I recommend Install Heroes with no hesitation at all!
Jared Roberts
Apr 05, 2018 Report
Adam recently helped me out with a slow work computer. He updated some components and now it works like it's brand new again! He was extremely professional, answered all of my questions, and got everything done in a timely manner. I highly recommend him for any computer hardware or software problems.
Linda Gabriele
Mar 11, 2016 Report
Adam Lee, with install heroes, took care of my computer & fix the problem. I was very satisfied! I would highly recommend his services!
Kay Frazier
Mar 13, 2015 Report
Adam and his partners have worked on my computers for many years now. I wouldn't recommend anyone else!