Business Details
We founded Stephen H. Dawson Computer Service in 1989 in Knoxville, Tennessee, and have served small and medium businesses for over three decades. We specialize in computer technology, network infrastructure, and telecommunications, providing comprehensive technical solutions and project management. We have built a reputation for consistently achieving high customer satisfaction and retention across Tennessee, Alabama, Georgia, Kentucky, North Carolina, and Virginia. We offer onsite services that include repair, installation, and maintenance of computer, voice, and data systems tailored to each clients needs. We deliver Remote Monitoring to manage and control property, computers, and networked devices via the Internet, delivering realtime alerts through SMS, email, fax, and voice calls.
We provide critical event monitoring and automated alerts that keep our clients informed of power supply, lighting, and thermostat status. We are registered installers for Proliphix IP Thermostats and offer the JUT remote multithermostat management tool. We maintain rigorous professional standards, ensuring all installations meet industry best practices and safety requirements. We focus on problemsolving, quickly identifying and eliminating roadblocks to improve system reliability and performance. We are committed to client satisfaction, always delivering solutions that protect their investments and maximize operational efficiency. We continuously train our technicians to stay ahead of emerging technologies, guaranteeing that our clients receive the most uptodate support.
We provide critical event monitoring and automated alerts that keep our clients informed of power supply, lighting, and thermostat status. We are registered installers for Proliphix IP Thermostats and offer the JUT remote multithermostat management tool. We maintain rigorous professional standards, ensuring all installations meet industry best practices and safety requirements. We focus on problemsolving, quickly identifying and eliminating roadblocks to improve system reliability and performance. We are committed to client satisfaction, always delivering solutions that protect their investments and maximize operational efficiency. We continuously train our technicians to stay ahead of emerging technologies, guaranteeing that our clients receive the most uptodate support.
Highlights and features
- We have served clients since 1989 with proven reliability.
- We specialize in remote monitoring with realtime alerts.
- We are registered installers for Proliphix IP Thermostats.
- We deliver onsite repair, installation, and maintenance for all systems.
- We maintain 100% client satisfaction and low churn rates.
Services
Remote Monitoring
Remote Monitoring lets us manage and control your property, computers, and networked devices through the Internet. Critical event alerts are automatically sent via SMS, email, fax, and voice calls, keeping you informed in real time. This service enhances security, reduces downtime, and boosts operational efficiency for small and medium businesses.
Proliphix Installation
We are registered installers for the Professional Series of Proliphix IP Thermostats, ensuring seamless integration into your existing HVAC system. Our technicians configure each unit for optimal performance, providing precise temperature control and energy savings. Clients experience lower utility bills and improved indoor comfort with minimal disruption during installation.
JUT Thermostat Management
JUT is a remote multithermostat management tool for the Proliphix IP Thermostat, allowing you to monitor and adjust settings across multiple sites from a single dashboard. This tool delivers realtime data, automated scheduling, and alerts, helping you maintain consistent comfort while reducing energy consumption. Our support team ensures seamless deployment and ongoing optimization.
IT & Network Solutions
Our IT & Network Solutions team designs, implements, and maintains robust computer and network infrastructure for small and medium enterprises. We focus on reliability, security, and scalability, providing customized configurations that align with your business goals. Clients benefit from reduced downtime, enhanced data protection, and a technology foundation that supports growth.
