Business Details
37 Years
experience
Apple Authorized Mac & iPhone Repair Experts in Maryland
MacMedics has been a trusted leader in Apple product sales, service, and consulting since 1989. As the only independent Apple Authorized Service Provider and Reseller in Anne Arundel and Prince George's counties, we specialize in fast, reliable repairs for all Apple devices, including same-day iPhone and AirPod services. Our team combines over 200 years of collective Macintosh expertise to deliver data recovery, liquid spill repairs, and complex hardware fixes with a one-year warranty on parts and labor. We offer AppleCare+ coverage verification, free hardware checks, and a curated selection of Apple products at competitive prices. With two fully staffed locations in Severna Park and Lanham, Maryland, we serve the Baltimore-Annapolis-Washington DC Metro region, Northern Virginia, and Philadelphia.Our commitment to 100% Macintosh-focused solutions ensures clients receive unmatched technical proficiency and personalized service. As a Certified Member of the Apple Consultants Network, we provide comprehensive consulting, configuration, and installation for businesses and individuals. Our advanced data recovery services address both simple and complex cases, with transparent pricing and a focus on preserving client data. Over 95,000 service calls completed demonstrate our dedication to resolving technical challenges efficiently. We maintain rigorous industry standards through continuous training and adherence to Apple's authorized service protocols.
Services
Mac Repair
iPhone Service
Data Recovery
Apple Sales
Computer Consulting
Hardware Checks
Device Diagnostics
Warranty Repairs
Refurbished Macs
Technical Support
Details
- Year established: 1989
Highlights and features
- We have over 35 years of experience specializing exclusively in Apple products.
- Our team has completed 95,000+ Apple service calls with 200+ years combined expertise.
- We offer same-day iPhone repairs and 48-hour turnaround for most Mac services.
- We provide advanced data recovery solutions with transparent pricing options.
- Our repairs include a one-year warranty covering both parts and labor.
Associations and certifications
- Apple Authorized Service Provider
- Apple Authorized Reseller
- Apple Consultants Network
Services
Mac Repair
Our Apple Authorized Mac repair service handles all hardware issues with a $258 base fee plus parts. Most repairs complete within 48 hours, including same-day options for urgent cases. We provide a one-year warranty covering both parts and labor for all out-of-warranty repairs.
iPhone Service
Specializing in Apple Authorized iPhone repairs, we offer screen replacements from $154 and battery replacements from $84. Most repairs complete within 2-3 hours, with same-day service available for select models. We honor AppleCare+ coverage and provide transparent pricing.
Data Recovery
Our tiered data recovery services start at $199 for standard cases and $499 for complex situations. We handle both physical drive recovery and logical data retrieval while offering advanced migration solutions that combine repairs with data transfer to new storage devices.
Apple Sales
As an Apple Authorized Reseller, we offer the full line of Mac computers, iPads, Apple TVs, and accessories at factory-matched prices. Our experts provide personalized configuration advice and can fulfill custom orders without factory wait times.
Computer Consulting
With 35+ years of Macintosh expertise, our consulting services cover system configuration, network integration, and enterprise solutions. We provide on-site support and strategic planning for businesses requiring specialized Apple infrastructure implementations.
People
Dana Stibolt
SNS Authorized Reseller
Dana Stibolt leads MacMedics' authorized reseller operations with extensive experience in Apple product ecosystems. He oversees sales strategies and ensures clients receive optimal Apple hardware configurations tailored to their specific needs.
Questions
What Apple products do you service?
We service all Apple Mac computers, iPhones, iPads, iPods, Apple TVs, and Apple Watches, including vintage and obsolete models.
How long does a typical repair take?
Most iPhone repairs complete same-day, while Mac repairs typically take 24-48 hours with some urgent options available.
Do you honor AppleCare+ warranties?
Yes, as an Apple Authorized Service Provider, we fully honor AppleCare+ and Limited Warranty claims for all covered devices.
What data backup options do you provide?
We offer free data backup services before repairs using Time Machine drives or iCloud storage solutions to protect your important information.
Can you repair water-damaged devices?
Yes, we specialize in liquid spill repairs for Macs and iPhones with advanced recovery techniques to restore functionality from most damage scenarios.
Do you sell Apple products?
As an Apple Authorized Reseller, we sell all Mac computers, iPads, Apple TVs, and accessories at factory-matched prices with expert configuration support.
Videos
Reviews (6)
Monica Larabee Coleman
Jul 18, 2022
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I cannot thank Dana and his team enough. They fixed my phone and cleaned up Macies computer. I feel so lucky to have them close by!!
Benna Sherman
Jun 24, 2022
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Mac Medics is always wonderful. Knowledgeable, helpful, friendly service. I'm so grateful that they're there.
Chris T.
Jun 13, 2022
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Lori, Breana and the team did a great job handling my Apple Care claim. From the first dialogue, to the consultation, frequent updates, and quick turn around, the entire experience was fantastic!
Michael D.
Apr 28, 2022
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The hard disk on my 2014 MacMini failed. I brought it to Mac Medics in Severna Park in the afternoon and learned they could put in an SSD for me if I provided it. I ordered one they recommended from Amazon, which was delivered to them at 5:49 the next morning. At 8:26 that morning Mac Medics called to let me know the computer was ready with a copy of Monterey installed. Fabulous service at a very good price! I also learned that sell Macs and they service iphones and Apple watches.
Brad J.
Nov 06, 2021
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The owner at this store in Severna Park Maryland is basically an Apple brand magician. Dana has had this store for over 30 years, and had my vintage MacBook up and running in five minutes. I'll be headed back to buy a brand new MacBook Pro next week. If you don't live close by, this place is worth the drive.
Cheryl S.
Aug 20, 2021
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I really needed a new battery for a MacBook Air, but the Apple Store told me they would have to send it out and I could be without it for a week or more. MacMedics had it repaired within hours! Forget making an appointment at the Genius Bar. just come here instead. It'll save you tons of time and money.
