Business Details
Emergency
services
Trusted IT Support Services for Growing Businesses
Intelligent Technical Solutions (ITS) is a dedicated IT support provider empowering growing businesses across the United States to harness technology for operational efficiency. Founded with a mission to deliver enterprise-grade solutions tailored to small businesses, ITS prioritizes proactive management, rapid response times, and robust cybersecurity measures. Our team of 91 certified technicians ensures seamless technology integration, allowing clients to focus on core business growth without IT disruptions.With a nationwide presence in key cities like Chicago, Los Angeles, and San Francisco, ITS combines local expertise with national scalability. Our commitment to client-centric service is reflected in a 98% client satisfaction rate and a proven track record of preventing data breaches through advanced compliance strategies. By offering 24/7 technical support and customized IT roadmaps, we transform technology from a liability into a competitive advantage for industries ranging from healthcare to finance.
Services
Cybersecurity
Managed IT
Co-Managed IT
AI Consulting
Healthcare IT
Cloud Computing
VoIP Phone Systems
Data Analytics
Compliance Solutions
Network Assessment
Highlights and features
- We offer 24/7 personalized customer support.
- Our team consists of 91 certified technicians with industry-specific expertise.
- We guarantee compliance with federal regulations like HIPAA and CMMC.
- We provide scalable solutions tailored to small-business budgets.
- Our proactive monitoring prevents IT issues before they disrupt operations.
Associations and certifications
- HIPAA Compliance
- ISO 27001
- CRN Triple Crown Award
- MSP 501
- Inc. 5000
What people say
24/7 support
Proactive monitoring
Certified experts
Seamless compliance
Rapid response
Services
Cybersecurity
Protect your business from cyber threats with layered defense strategies, including penetration testing, dark web monitoring, and compliance with federal standards like HIPAA. Our certified experts implement proactive measures to prevent data breaches and ensure regulatory adherence. Clients benefit from 24/7 threat detection and rapid incident response, minimizing downtime and financial risks.
Managed IT
Ensure seamless operations with proactive network monitoring, automated updates, and 24/7 technical support. Our managed services reduce downtime by addressing issues before they impact productivity. Clients gain access to enterprise-grade infrastructure at small-business costs, with scalable solutions tailored to industries like healthcare and finance.
Compliance Solutions
Navigate complex regulations such as CMMC, SOC 2, and PCI DSS with expert guidance. We develop customized compliance frameworks, conduct risk assessments, and provide documentation for audits. Our virtual Chief Security Officers (vCSOs) ensure ongoing alignment with evolving standards, reducing legal liabilities and enhancing data protection.
AI Consulting
Leverage AI to automate workflows, analyze data, and drive innovation. Our consultants create tailored roadmaps for implementing AI tools, from chatbots to predictive analytics. Clients receive strategic guidance on data preparation, integration, and ROI optimization, ensuring AI aligns with business goals across sectors like retail and manufacturing.
Healthcare IT
Optimize EHR systems, streamline billing processes, and enhance patient care with specialized IT support. We address rural healthcare challenges through informatics solutions, reducing claim denials and ensuring HIPAA compliance. Clients benefit from improved operational efficiency and secure data management tailored to medical facilities.
People
Tom Andrulis
CEO
Tom Andrulis leads ITS with a vision to democratize enterprise-grade IT for small businesses. With over 20 years in tech leadership, he prioritizes client-centric innovation and team development.
Will Evans
CFO
Will Evans oversees financial strategy at ITS, ensuring sustainable growth and investment in cutting-edge technologies. His expertise in scaling operations supports the company's rapid expansion.
Mike Rhea
Chief Revenue Officer
Mike Rhea drives revenue growth by aligning sales strategies with client needs. His focus on partnership-building has expanded ITS's market reach across industries.
Ryan Deneau
CTO
Ryan Deneau leads technological innovation at ITS, ensuring solutions like AI and cybersecurity remain at the forefront of industry advancements.
Rob Schenk
Chief Security Officer
Rob Schenk spearheads cybersecurity initiatives, developing layered defense models that protect clients from evolving digital threats.
Questions
What IT services does Intelligent Technical Solutions offer?
ITS provides cybersecurity, managed IT, compliance solutions, AI consulting, healthcare IT, and cloud computing services tailored to small and mid-sized businesses.
Is ITS available for emergency IT support?
Yes, ITS offers 24/7 emergency services with rapid response times to minimize downtime and resolve critical issues.
How does ITS ensure data security?
ITS employs layered cybersecurity defenses, including penetration testing, dark web monitoring, and compliance with standards like HIPAA and ISO 27001.
What industries does ITS serve?
ITS supports healthcare, finance, automotive, manufacturing, nonprofits, and more with industry-specific IT solutions.
Can ITS help with regulatory compliance?
Yes, ITS specializes in HIPAA, CMMC, SOC 2, PCI DSS, and other regulations, providing audits, documentation, and ongoing compliance management.
What sets ITS apart from other IT providers?
ITS combines 24/7 support, certified technicians, scalable solutions, and a client-first approach to deliver reliable, future-proof IT services.
Reviews (6)
Yasin Jee
Apr 26, 2021
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The VOIP service provided by ITS is really amazing. Firstly I was confused about opting for it, but they offered me FREE VoIP Readiness Assessment. I used it and then bought their VOIP services. Highly satisfied!
Michael G. Roth
Apr 22, 2021
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As an owner of multiple technology companies in the past and present, I always viewed Dan and PC Miracles as an honest and ethical competitor. I've also hired Dan for projects and was sincerely impressed by his team. I trust Dan and his COO Meghan, and I believe they will continue to deliver great value to me and our teams.and yours!
Brian C. Howell
Apr 22, 2021
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Great service Never had a single problem with the internet. The speed is really good. I have been using an intelligent technical solution's fiber internet for 1 year. I am very happy with their services. The customer service is amazing. Best internet provider ever in the area.
Jeremy Hills
Apr 21, 2021
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Being good is not enough anymore, you need to be best in whatever you do. ITS is just that. They are the best in their field. Being in corporate, they helped me in multiple departments, from cloud storage to VOIP. their team handled everything brilliantly. Me and my employees are happy with all of their work. Keep it up guys!
Charlie Thomas
Apr 16, 2021
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After subscribing to the VoIP services of ITS I realized that I should have changed the VoIP vendor a long time ago. Great firm with excellent customer service. Using their services for 4 months but never had any issues. The voice quality is superb. Thank You! You exceed our expectations!
Jeff Hoekstra
Mar 28, 2021
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With managed IT services I find it paramount that trust is at the highest level between you and your partner/provider. Dan, the CEO/Founder of PC Miracles is not only an absolute expert, but his passion shines through with how hard he works and his willingness to dive in on any project or issue that may need to be resolved. He, and his entire team, make it very easy for me to refer PC Miracles without hesitation.
