Business Details
24 Years
experience
Custom Computers & Repair Services in Tupelo, MS
Since 2002, Computer Universe has been Northeast Mississippi's trusted provider of premium computer technology solutions. Our commitment to quality begins with hand-selected hardware and software components that form the foundation of every custom-built system we deliver. With over two decades of experience, we combine technical expertise with personalized service to meet diverse computing needs - from high-performance gaming rigs to reliable business workstations. Our certified technicians provide comprehensive diagnostic services and repair solutions, ensuring optimal system performance while maintaining competitive pricing. We prioritize customer satisfaction through transparent communication, meticulous attention to detail, and ongoing support that extends beyond the initial purchase.Our team's collective experience spans decades, with key personnel bringing specialized knowledge in system optimization, component compatibility, and cutting-edge technology trends. We maintain strict quality control standards for all assembled systems, offering warranties on internally sourced components while maintaining clear policies regarding third-party parts. Through consistent service excellence and technical proficiency, we've established ourselves as a community-focused technology partner dedicated to delivering reliable computing solutions.
Services
Custom Computer Builds
Computer Repair Services
Gaming Systems
Business Computers
Data Recovery
Software Installation
Hardware Upgrades
System Optimization
Virus Removal
Component Installation
Details
- Year established: 2002
Highlights and features
- We have over 20 years of experience in computer technology and repair services
- Our systems use only high-quality hardware components for reliable performance
- Certified technicians provide expert diagnostic and repair solutions
- Custom builds tailored to specific gaming, business, and personal computing needs
- Transparent pricing with clear service policies and warranties
What people say
Expert knowledge
Quality builds
Personalized service
Reliable repairs
Competitive pricing
Services
Custom Computer Builds
We create tailored computer systems using premium components selected to meet specific performance requirements. Our builds cater to gaming enthusiasts, business professionals, and creative users needing high-performance machines. Each system undergoes rigorous quality checks to ensure reliability and optimal performance.
Computer Repair Services
Our certified technicians provide comprehensive diagnostic services and repair solutions for hardware and software issues. We offer transparent pricing with detailed explanations of required repairs and maintenance options to restore system functionality efficiently.
Gaming Systems
We specialize in high-performance gaming computers featuring the latest graphics cards and processors. Our gaming rigs deliver smooth gameplay experiences with customizable configurations to match different budget requirements and gaming preferences.
Business Computers
Our business computer solutions provide reliable performance for professional applications and office environments. Systems include business-grade components with Windows Pro operating systems and necessary productivity software configurations.
Data Recovery
We attempt recovery of deleted or lost data from storage devices using specialized tools and techniques. While success depends on drive condition, we employ multiple recovery methods to maximize chances of successful data retrieval.
People
Joel Scott
CEO/Owner
With over 20 years in the computer industry, Joel co-founded Computer Universe to provide quality technology solutions. He oversees operations and maintains the company's commitment to exceptional customer service and technical excellence.
Jeremy Shaffer
System Build Technician
As an experienced technician with two years at Computer Universe, Jeremy specializes in gaming system builds and customer hardware consultations. His technical expertise ensures proper component selection and system compatibility for custom builds.
Ed Rogers
Assistant Sales Manager
With 15 years of experience, Ed provides expert guidance in selecting computer components and systems. He ensures customers receive appropriate technology solutions that match their specific computing requirements and budget constraints.
Chloe Waddle
Customer Service
Chloe brings a professional approach to customer service with attention to detail in equipment handling. Her problem-solving skills and cheerful demeanor contribute to positive customer interactions during service check-ins.
Shelly Maxey-Howell
Sales Associate
Shelly provides knowledgeable assistance in fulfilling computing needs with a focus on customer satisfaction. Her technical understanding helps guide customers toward appropriate technology solutions for their specific requirements.
Questions
What computer repair services do you offer?
We provide diagnostics, hardware installation, software troubleshooting, virus removal, data recovery, and system optimization services for both personal and business computers.
Can you build custom gaming computers?
Yes, we specialize in custom gaming systems with high-performance components tailored to specific gaming requirements and budget preferences.
Do you offer warranties on built systems?
We warranty internally sourced components in our custom builds. Third-party parts receive manufacturer warranties only, with clear documentation provided.
What are your business hours?
We're open Monday-Friday 9AM-6PM. Appointments can be scheduled for after-hours consultations when needed.
Can you upgrade existing computer systems?
Yes, we offer component upgrades including graphics cards, processors, memory, and storage solutions to improve system performance.
Do you offer data transfer services?
We provide data migration services for documents, media files, and other digital content between storage devices or systems.
Reviews (6)
Ris Kusi
May 11, 2022
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I ordered GIGABYTE Radeon RX6750 XT GAMING OC. Very good price and fast delivery. I connected the card and I am very satisfied, there is no problem. Order No. 2022051416031233.
Alex Datco
Apr 24, 2022
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Could you send the order as quickly as possible, when ordering delivery was expected in 3-4 days. 1 month later I 'b'au still received. in the absence of my order until 08/05/2022 I am contacting the police and consumer protection for fraud
Rab Bit
Apr 07, 2022
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Terrible experience- bought an espresso machine, defect when I received it, sent it back and most online shop will just send a new one- instead they send it to repair and it took two months to send it back, when it's sent back- IT'S BROKEN AGAIN. NEVER BUY ANYTHING FROM THERE
Arkadiusz Drgas
Mar 13, 2022
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They sending OVP, used or subjects from the reclamations as NEW. It is not a NEW product if there's no outer foil and inner box is rapt. This was not a transport damage. Answers for my e-mail where i want to clear the situation? NONE.
Imad Alba
Feb 05, 2022
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I've purchased a laptop from this website. I eventually got it after lots of problems. I don't live in Europe, i got charged an extra 100euros for a refund because of the change value after the refund without even receiving compensation for it. I had to order a 2nd time because i really needed the laptop. the reason behind the refund is because DHL couldn't send the laptop because of how big and powerful the battery is.
They didn't mention this anywhere on their page, i waited a whole month without a single mail until they canceled it without even notifying me. Ever since i started calling them in person because of how slowly they process emails, i imagine they receive lots of emails everyday which explains why. I suggest you call them personally whenever you have an issue. And make sure DHL can send you an item otherwise you will pay the fee, wait a whole month just for the order to be cancelled and you'll only receive a fraction of the price you paid if you don't live in EU or DE. Overall their pricing is fair and nice but i just don't like the way they handled my order. I've been asked to make a review after receiving the product, so here's my order ID: 2022020408012830
They didn't mention this anywhere on their page, i waited a whole month without a single mail until they canceled it without even notifying me. Ever since i started calling them in person because of how slowly they process emails, i imagine they receive lots of emails everyday which explains why. I suggest you call them personally whenever you have an issue. And make sure DHL can send you an item otherwise you will pay the fee, wait a whole month just for the order to be cancelled and you'll only receive a fraction of the price you paid if you don't live in EU or DE. Overall their pricing is fair and nice but i just don't like the way they handled my order. I've been asked to make a review after receiving the product, so here's my order ID: 2022020408012830
Eco Chan
Jan 24, 2022
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Worst service I've ever experienced. Made 2 orders 1st one wasnt holding the delivery time and even a month, after the supposed delivery, I didnt recieve the product so I canceled the order. 2nd order was in time but missed some vital parts. Even after writing and phone the return department multiple times for a spare part (which was missing), nothing was happening and when they finally responded to my request the article was no longer available and they couldnt send me a spare part.
Both times I tried to buy a pc system and the parts that were missing were the harddrives which should be easy to come buy but apparently the company is incompetent to order a spare for a full month. Never will I order anything again and I cant recommend anyone else to buy from here aswell.
Both times I tried to buy a pc system and the parts that were missing were the harddrives which should be easy to come buy but apparently the company is incompetent to order a spare for a full month. Never will I order anything again and I cant recommend anyone else to buy from here aswell.
