Business Details
14 Years
experience
Emergency
services
Your Trusted IT Department in Albuquerque
Founded in 2012, Critical Networking has established itself as a trusted provider of comprehensive IT solutions for small and medium-sized businesses across New Mexico. Our team of certified professionals delivers proactive technology management, emergency response, and strategic consulting to ensure uninterrupted business operations. With over a decade of combined experience in network infrastructure and cybersecurity, we specialize in transforming complex IT challenges into streamlined solutions.Our commitment to 24/7 availability and contract-free service models has earned us long-term partnerships with clients in diverse industries including healthcare, legal, and construction sectors. We maintain active partnerships with leading technology providers like Microsoft and Dell to deliver cutting-edge solutions tailored to each client's unique requirements.
Services
Managed IT Services
Cloud Solutions
Disaster Recovery
Security Services
Technical Support
Details
- Year established: 2012
Highlights and features
- We offer 24/7 emergency IT support services for critical business needs.
- Our team holds active partnerships with Microsoft and Dell technologies.
- We provide contract-free monthly IT service plans with flexible cancellation.
- Our experts deliver both on-site and remote technical support options.
- We specialize in disaster recovery solutions with proactive backup monitoring.
Associations and certifications
- Microsoft Partner
- Dell Partner
Services
Managed IT Services
Our comprehensive network management solutions provide continuous monitoring and maintenance for business technology infrastructure. This service reduces downtime through proactive issue resolution while maintaining optimal system performance. Clients benefit from predictable costs and access to our full team of certified IT professionals for both routine maintenance and emergency situations.
Disaster Recovery
We implement robust backup and recovery systems that protect against data loss from cyberattacks, hardware failures, or natural disasters. Our solutions include regular system monitoring, automated backups, and rapid recovery protocols. This service ensures business continuity with minimal disruption to operations during critical incidents.
Cloud Solutions
Our cloud migration and management services help businesses transition to secure, scalable digital infrastructure. We design hybrid cloud environments that balance local server needs with cloud accessibility. This approach improves collaboration capabilities while maintaining strict security protocols for sensitive business data.
Security Services
We provide comprehensive threat detection and protection systems that evolve with emerging digital risks. Our security solutions include network monitoring, endpoint protection, and regular vulnerability assessments. This proactive approach helps prevent breaches while ensuring compliance with industry-specific data protection requirements.
Technical Support
Our responsive support team addresses technology issues through both remote assistance and on-site visits. Available 24/7 for emergency situations, we resolve problems affecting productivity including login failures, slow systems, and software errors. This service helps businesses maintain consistent operations with minimal technical interruptions.
Questions
What IT services do you offer?
We provide managed IT services, cybersecurity solutions, cloud computing support, disaster recovery planning, and both remote and on-site technical assistance for businesses in New Mexico.
Do you offer 24/7 emergency support?
Yes, we provide 24/7 emergency IT services for critical business needs with immediate response for both remote and on-site technical issues.
What industries do you serve?
We work with diverse industries including healthcare, legal, construction, education, and engineering firms requiring specialized IT support solutions.
Are your service contracts flexible?
All our IT service plans operate on month-to-month terms with no long-term commitments required, allowing businesses to adjust their technology needs as required.
How do you handle data security?
We implement proactive security measures including threat detection systems, regular vulnerability assessments, and endpoint protection to safeguard business data against cyber threats.
What areas do you cover?
We provide IT services throughout New Mexico including Albuquerque, Rio Rancho, Santa Fe, and Corrales with both local and remote support options.
Reviews (3)
Universal Water
Jan 21, 2019
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These guys are the best! We have multiple offices and issues that need immediate attention on a daily basis. Critical Networking goes above and beyond every time. Would recommend Critical Networking to any company in need of a reliable, pleasant, on their game, IT company.
San Man
May 10, 2017
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JP and Jason are doing an excellent job with the local business. Just got a chance to meet all the awesome crew and everyone seems to enjoy what they do for the community.
Jen Pecasting
Jan 12, 2015
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Critical Networking has helped me many times over the last several years and I've always been impressed the scope of their knowledge and ability to make to make my problems go away. : Thank you Jason and JP!
