Business Details
15 Years
experience
Emergency
services
Professional Computer Repair Services in Albuquerque
Founded in 2011, PC Expert has established itself as a trusted provider of computer repair and IT services across Albuquerque, Rio Rancho, and Bernalillo. With certified technicians and over a decade of combined experience, we specialize in resolving complex technical issues while prioritizing customer satisfaction. Our comprehensive services include virus removal, data recovery, hardware repairs, and business IT solutions tailored to meet both residential and commercial needs. We offer convenient onsite pickup/drop-off services and maintain a 60-day warranty on all repairs to ensure long-term reliability. Our team stays updated with evolving technologies to deliver efficient solutions for gaming PCs, business networks, and personal devices. Transparency in pricing and clear communication remain central to our operations, with free diagnostics and no hidden fees. Serving diverse neighborhoods like Northeast Heights, Westside Albuquerque, and North Valley, we aim to make technical support accessible and stress-free. Our commitment to quality has earned us recognition in local reviews for prompt service and technical expertise.
Services
Laptop Repair
Virus Removal
Data Recovery
Windows Installation
Wireless Setup
Printer Setup
Dust Cleanup
Business IT Services
Onsite Support
Data Backup
Details
- Year established: 2011
Highlights and features
- We have over 10 years of experience in computer repair services.
- Our team consists of certified experts with extensive experience.
- We offer free onsite pickup and drop-off services in local areas.
- We provide a 60-day warranty on all repair services.
- Our technicians specialize in gaming PC and business network solutions.
Associations and certifications
- Microsoft Certified Professional
What people say
Efficient service
Certified technicians
Quick turnaround
Reliable repairs
Great customer service
Services
Virus Removal
Our certified technicians specialize in removing viruses, spyware, and ransomware from PCs and Macs. We use industry-leading tools to clean infected systems while preserving important files. The process includes full system diagnostics, threat removal, security patching, and performance optimization. Most cleanings are completed within 24 hours with same-day service available for urgent cases.
Data Recovery
We help recover lost or deleted files from damaged or corrupted storage devices. Our experts handle accidental deletions, formatting errors, and hardware failures. The service includes remote diagnostics, file extraction, and verification of recovered data. A 60-day warranty ensures long-term reliability for recovered information.
Windows Installation
Professional Windows operating system installation and configuration services. We handle clean installations, upgrades, and repairs while preserving user data. The process includes system optimization, driver updates, and security configuration. All installations come with a 60-day warranty for technical support.
Wireless Network Setup
Secure wireless network installation and optimization services for homes and businesses. We configure routers, secure connections, and ensure device compatibility. The service includes network encryption, performance testing, and up to three device connections. A 60-day warranty covers technical adjustments.
Business IT Services
Comprehensive IT solutions for businesses including network management, cybersecurity, and infrastructure optimization. We provide cloud services, software development, and cybersecurity protection tailored to organizational needs. Our team helps improve operational efficiency through technology integration and system maintenance.
Questions
Do you offer same-day virus removal services?
Yes, we provide same-day virus removal services for urgent cases. Most cleanings are completed within 24 hours with free pickup/drop-off available.
Can you recover data from a damaged hard drive?
We handle data recovery from physically damaged drives when accessible. Success depends on damage extent, but our technicians use advanced tools to maximize recovery chances.
Do you work on gaming PCs?
Yes, we specialize in gaming PC repairs and optimizations. Our technicians understand high-performance systems and ensure repairs maintain performance configurations.
What areas do you serve?
We serve Albuquerque, Rio Rancho, Bernalillo, Northeast Heights, Westside Albuquerque, Downtown Albuquerque, and North Valley with onsite pickup/drop-off options.
Do you offer warranties on repairs?
All services include a 60-day warranty covering technical issues related to our work. This applies to virus removal, hardware repairs, and software installations.
Can you help set up business IT networks?
Yes, we provide business IT services including network setup, cybersecurity, and infrastructure management. Our solutions optimize efficiency and security for organizations of all sizes.
Videos
Reviews (29)
Toni Breen
Jun 06, 2022
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In the last 5 years I have brought in 3 computers to have serviced or repaired. We keep coming back because I am just amazed at how fast I get an answer, how fast I get results, and how reasonable I feel the prices are. This month we purchased a custom gaming computer that PC Expert built for us. WHAT AN AMAZING PRICE FOR THIS GAMING MACHINE! And it was finished not only on time, but early. One of the computers I brought in a few years ago really was beyond repair and PC expert was able to sell me an upgraded amazingly upgraded refurbished computer for far less than it would've cost for me to repair the computer that I brought into them.
I have referred more friends to bring their computer here and I will continue to tell anyone who listens that this is the best computer repair place around I also like how clearly the needed repairs are explain to me. I am not a computer expert I am just a computer user and having things explain to me simply and clearly is so valuable to me
I have referred more friends to bring their computer here and I will continue to tell anyone who listens that this is the best computer repair place around I also like how clearly the needed repairs are explain to me. I am not a computer expert I am just a computer user and having things explain to me simply and clearly is so valuable to me
Heather M.
Mar 12, 2022
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Good price, fixed my spare Costco computer. This guy is a trumpet but I didn't mind his enthusiasm for some reason. Don't tread on me.
Martin Rodriguez
Oct 13, 2021
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I had him fix my hard drives I got my laptop stolen first day then got it back he put a 2009 hard drive thinking I won't know the difference now I can't even run things properly in my laptop and it makes fan noises
Kevin Kolb
Sep 29, 2021
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I had an outstanding experience at PC experts. I had been putting off replacing my battery, mousepad and wifi connectivity issue for a long time. Almost considered buying a new computer. He was able to get everything ordered for me and replaced it the same day I brought it in. My computer runs like new and I'm very happy with the price I paid. Will definitely be referring everyone I know that needs PC service. Thank you!
Isaac Stricklin
May 28, 2021
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They were able to recover my SSD from my busted computer and I was able to recover all of my data! Most repair shops would probably never have attempted it, but these guys are the truly experts and very honest. I would go here again if I ever have another problem with any of my computers.
Juan Marin
Apr 06, 2021
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I took my 2011 iMac in after dealing with a ridiculous amount of lag and having to shutdown constantly due to applications freezing. I had taken it to the Geek Squad and all they did was charge me to tell me that it was running as intended. I took it to the guys at PC Expert on a Friday, and by the afternoon they told me what was wrong with it and how to fix it. They told me what options they had and how much it would be for different options (ended up going with a new performance HDD, 1 TB, and 8 GB RAM, a significant improvement over the stock HDD).
I didn't get this level of attention from the Geek Squad. They had it ready the following day; I plugged in and immediately noticed the difference (booted up in under a minute, something I had not seen before). Professional customer service, quick turnaround, and good results. I will be returning with my laptop next time.
I didn't get this level of attention from the Geek Squad. They had it ready the following day; I plugged in and immediately noticed the difference (booted up in under a minute, something I had not seen before). Professional customer service, quick turnaround, and good results. I will be returning with my laptop next time.
Toby Atkinson
Mar 19, 2021
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I took an old Dell PC with multiple problems, mostly intermittent, to Mr. Vu and he completely refurbished it. It is like new and runs far better than it ever did. I really admired his persistence. It was not an easy problem.
Madison O.
Jan 29, 2021
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They were very efficient, knew exactly what they were doing. However, I wouldn't say the price was fair. I brought my PC in to move windows onto an ssd and they charged me $129.
Nicola Tripp
Jan 12, 2021
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I can't say enough good things about PC Expert! They truly know what their doing and they clearly know their stuff. Prior to taking my Mac Book Pro in, I had taken another laptop to be repaired. Excellent service, so i went back. I brought in an older Mac Book a couple of days ago, and Vu had it up and running like new in under and hour and didn't charge me an arm and a leg for it. Vu is the best and I am so thankful for his help.
Jessica B.
Oct 16, 2020
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I don't know what everyone is talking about when they claim this place has bad employees, I took my MacBook Air to get checked out cause the battery seemed to be running slow. And again REMIND you both employees where amazing and treated me with respect!
Tyler V.
Oct 15, 2020
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I'm not sure why individuals go to this location. Want to get treated like crap? Want to pay more on the same parts that you can get elsewhere? Want to be completely ignored while trying to purchase something? You're in the right place!
Kendal A.
Jul 01, 2020
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I had decent experience the guy was nice but I brought in my high end rig he appraised me for building it myself and we wanted to know what was wrong I had done in inspection myself came to the conclusion it was the motherboard he came to that Sam conclusion. But he's charged 89 bucks for that I feel that is way too steep the store was also very cluttered anyone could just accidentally break your laptop but other then that it was alright unless this is your only option I wouldn't recommend it.
Chazz Villicana
Jun 09, 2020
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Brought in my MacBook Air after another shop gave me the runaround for three weeks. I dropped it off at 1pm here and was up and running by 4pm! Great service, super fast, and very polite and professional. I would highly recommend for any computer needs! Other shop told me it was going to need $400 in repair, got my laptop done for less than half that!
Kris
Dec 26, 2019
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I took my MacBook all over town and no one was able to help. Vu changed my whole board at a reasonable price and quick turn over time. Vu is the best in town, I strongly recommend taking your CPU or Mac to PC Expert for the best results.
Penny Ross
Nov 12, 2019
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I had dropped my computer a while ago and my computer started taking longer and longer to boot up. One day it finally forced me to do this update and it got stuck in the operating mode. I was devastated. I started to Goggle computer repairman and found PC Expert. I called him and he told me to bring it in after work. I got off late but he waited on me. He explained to me what was wrong with it and made a few suggestions as to what would best.
I trusted his advice and my computer is up and running just like new less than 24 hours later. He even brought my computer to me because I had to work and couldn't get to the store before he closed. He texted me and did a follow up the next few days about my computer. I highly recommend PC Expert to anyone because he will give you quality work and excellent customer service.
I trusted his advice and my computer is up and running just like new less than 24 hours later. He even brought my computer to me because I had to work and couldn't get to the store before he closed. He texted me and did a follow up the next few days about my computer. I highly recommend PC Expert to anyone because he will give you quality work and excellent customer service.
Wendy A.
Oct 05, 2018
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Man, each time I've come here I've walked away joyously. The prices are incredibly fair and the service is incredibly fast. Vu is super nice and helpful, really more interested in giving you the service you need than the service most profitable. My 7-year-old MacBook now runs like new after he replaced the hard drive, gratefully saving all my files from a crash. And he finished it in three hours!
The place is a bit scary to walk into; it looks like a technological graveyard, with antique machines sitting silent and dark, hardware entrails scattered about. But it's telling to me to see the long-dead zombies waking from their years of defunctitude, with their goliath towers and ancient green screens impossibly blinking back to life.
The place is a bit scary to walk into; it looks like a technological graveyard, with antique machines sitting silent and dark, hardware entrails scattered about. But it's telling to me to see the long-dead zombies waking from their years of defunctitude, with their goliath towers and ancient green screens impossibly blinking back to life.
Wendy A.
Oct 05, 2018
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Man, each time I've come here I've walked away joyously. The prices are incredibly fair and the service is incredibly fast. Vu is super nice and helpful, really more interested in giving you the service you need than the service most profitable. My 7-year-old MacBook now runs like new after he replaced the hard drive, gratefully saving all my files from a crash. And he finished it in three hours!
The place is a bit scary to walk into; it looks like a technological graveyard, with antique machines sitting silent and dark, hardware entrails scattered about. But it's telling to me to see the long-dead zombies waking from their years of defunctitude, with their goliath towers and ancient green screens impossibly blinking back to life. This guy is a wizard I think.
The place is a bit scary to walk into; it looks like a technological graveyard, with antique machines sitting silent and dark, hardware entrails scattered about. But it's telling to me to see the long-dead zombies waking from their years of defunctitude, with their goliath towers and ancient green screens impossibly blinking back to life. This guy is a wizard I think.
Bill V.
May 25, 2018
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I checked Yelp to find someone to fix my wife's laptop that would shut off on it's own before we were able to even enter our password. When I talked to Vu he told me he doesn't change for estimates and I was happy to hear that. So we took the laptop to him and left over night, he called mid afternoon the next day and had it running. I highly recommend Vu to do any repairs on your computer.
Marc S.
Aug 27, 2016
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Based on a previous satisfactory repair, we brought our mom's computer here for repair. He diagnosed the problem for free, and the repair came in under the estimate. He even fixed another problem on a laptop we had with us. Great price, quick service, great personality. And for the guy who posted one star based on a messy counter... there is medication to help you deal with OCD.
Marc S.
Aug 27, 2016
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Based on a previous satisfactory repair, we brought our mom's computer here for repair. He diagnosed the problem for free, and the repair came in under the estimate. He even fixed another problem on a laptop we had with us. Great price, quick service, great personality. And for the guy who posted one star based on a messy counter. there is medication to help you deal with OCD. Highly recommend.
Diana R.
Jan 13, 2016
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The plastic screen on my HP came off and originally I took it to Best Buy and it took them two weeks to give me a quote on replacing the plastic screen. It took them another week to ship it back and for me to pick it up. I am a college student so I need my laptop for school. Then I looked and found PC Experts and took it in. Vu gave me a quote for free right on the spot and told me the things that had to be replaced, this was on a Thursday and I got my laptop back the next Monday.
He rushed the orders and got it back to me right before school started up again. I will definitely be coming back if I need anymore computer work done. It's also a great way to support local businesses. Highly recommend PC Experts!
He rushed the orders and got it back to me right before school started up again. I will definitely be coming back if I need anymore computer work done. It's also a great way to support local businesses. Highly recommend PC Experts!
Stephanie H.
Jun 19, 2014
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I am from out of town and needed an emergency repair on my laptop. I called ahead to get an estimate, and Vu was honest about the amount and time. He also checked to see if they had the part (a DC adapter) in stock before I brought the laptop in. He called and said that while doing the repair, he noticed a preventative maintenance issue with a fan, it was a small amount for the part and labor, and he would repair some other small issues for free.
I was extremely happy with the repair (total of just under $150) and my laptop is very clean and feels like new. Plus, Vu had the repair done in a few hours! Great service, great communication, and great price. And no dog hair between the keys is a free bonus! Thanks Vu! You rock!
I was extremely happy with the repair (total of just under $150) and my laptop is very clean and feels like new. Plus, Vu had the repair done in a few hours! Great service, great communication, and great price. And no dog hair between the keys is a free bonus! Thanks Vu! You rock!
Stephanie H.
Jun 19, 2014
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I am from out of town and needed an emergency repair on my laptop. I called ahead to get an estimate, and Vu was honest about the amount and time. He also checked to see if they had the part (a DC adapter) in stock before I brought the laptop in. He called and said that while doing the repair, he noticed a preventative maintenance issue with a fan, it was a small amount for the part and labor, and he would repair some other small issues for free.
I was extremely happy with the repair (total of just under $150) and my laptop is very clean and feels like new. Plus, Vu had the repair done in a few hours! Great service, great communication, and great price. And no dog hair between the keys is a free bonus! Thanks Vu! You rock!
I was extremely happy with the repair (total of just under $150) and my laptop is very clean and feels like new. Plus, Vu had the repair done in a few hours! Great service, great communication, and great price. And no dog hair between the keys is a free bonus! Thanks Vu! You rock!
Pat Z.
Apr 18, 2014
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Don't know who to take your computer to? Well stop tinkering with it and take it to Vu. This guy knows his computers inside and out and can diagnose in under 10 minutes. I wasted two days fooling around with my computer unsure of what to do next. Before I got in over my head and really screwed it up, I decided to do the smart thing and take it to Vu. In just an hour and a half, Vu had it fixed and I was walking out with name brand parts, assurance that my hard drive was 100% healthy, and satisfaction in knowing that I had found a very reliable computer expert. His rates are quite reasonable. He is a local guy and can also come to your place. I will surely support him in the future with all my computer needs.
Rachel Hampton
Jan 25, 2014
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I have been a Repeat customer of PC Expert for the last year. They have been fantastic! Helping me with everything from new Hard Drives, Data Recovery, Laptop Keyboard Replacement, and even a Power Cord Replacement! And all with the best Customer Service! These guys go above and beyond to make sure their customers are taken care of. I recommend them to all my friends and family. Definitely worth the Business!
Rhonda S.
Apr 15, 2012
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I had a big paper due, on my computer of course, I was too lazy to put it on my flash drive. My computer came on, but it wouldn't do anything after I put in my password. Not a great way to start my day. I called, they said bring it in, I brought it in, and an hour later I was a happy computer. Friendly, helpful, quick, reasonable. Don't go to Best Buy, use these guys!
Laurie Lauer
I had an excellence experience at PC Expert. Vu took my laptop and fixed it the same day. It was fixed earlier than he said it would be. Also because I couldn't remember my passwords, I went home and he reinstalled software on line as well as my connection to the printer. He really did an excellent job, he is conscientious, making sure everything was working perfectly. I will definitely use him again as well as refer my friends to him.
Rain Singer
Great place! They were very helpful and really took the time to figure out what was wrong with my pc. I recommend it!
Jim Floyd
I have greatly enjoyed working with PC Expert for all of my computer, laptop, and mobile phone repair needs. They have fast turnaround time and have the best prices by far. Whether you are needing a cell phone screen replacement or repairs to your computer, all services are customized to the customers needs. I highly recommend PC Expert.