Shop Controller

Business Details

Automotive Shop Management Software Solutions

Shop Controller is a technology company dedicated to revolutionizing automotive repair shop management through innovative software solutions. Our platform automates critical workflows including estimates, job creation, inventory tracking, and payment processing, helping shops eliminate manual paperwork and administrative inefficiencies. With customizable features like drag-and-drop job cards, cross-functional integrations with industry leaders, and real-time performance reporting, we empower automotive businesses to focus on growth and customer satisfaction.

Our team prioritizes user-friendly design and responsive support, ensuring seamless adoption across single locations and multi-site operations. Backed by direct collaboration with shop owners and technicians, our system incorporates practical insights to deliver actionable improvements in operational efficiency and profitability.

Services

Payment Processing Fleet Management Inventory Tracking Job Card System Custom Reporting Merchant Services Customer Experience Tools Workflow Automation

Highlights and features

We offer specialized automotive shop management software with seamless integrations
Our platform provides real-time performance reporting and customizable workflows
We deliver responsive technical support and customization capabilities
Our system eliminates manual paperwork through automated job creation
We maintain partnerships with major industry service providers

What people say

Great support! Very easy to use Responsive customization Cross-data reporting Workflow efficiency

Website

Update Listing

Services

Shop Management Software

Our comprehensive platform streamlines automotive repair operations through integrated tools for job tracking, inventory management, and customer relations. Designed specifically for auto shops, it reduces administrative tasks by 70% while improving service accuracy. The system's modular architecture allows customization to fit various shop sizes and specialties.

Payment Processing

Integrated payment solutions enable instant transaction processing directly within service workflows. The system supports multiple payment methods and automates accounting entries through QuickBooks integration. This eliminates manual reconciliation while ensuring secure, PCI-compliant transactions for both front-counter and invoice-based payments.

Fleet Management

Specialized tools for commercial fleet maintenance operations include vehicle history tracking, preventive maintenance scheduling, and bulk service management. The system optimizes fleet service cycles while maintaining detailed compliance records. Real-time dashboards show fleet-wide service status and cost analytics for improved operational control.

Custom Reporting

Advanced reporting tools generate detailed performance metrics across all business dimensions. Users can create customized KPI dashboards that track technician productivity, inventory turnover, and customer retention rates. The system supports data export in multiple formats and scheduled report delivery for executive decision-making.

Workflow Automation

Automated workflow tools eliminate repetitive administrative tasks through intelligent job creation and status updates. The system integrates with parts suppliers for automatic inventory adjustments and purchase order generation. Customizable service packages accelerate common repair processes while maintaining complete audit trails for quality control.

Questions

What specific automotive shop functions does Shop Controller manage?

Our software handles estimates, job tracking, inventory management, payment processing, and customer relations within a unified platform designed specifically for automotive repair businesses.

Which industry systems integrate with Shop Controller?

We integrate with Carfax, Nexpart, Epicor, WorldPac, WHI, and QuickBooks for seamless data exchange between your core business applications.

How does the software improve shop efficiency?

Automated workflows reduce manual data entry by 70%, while real-time inventory tracking and job card systems minimize service delays and administrative errors.

Is technical support included with the software?

Yes, our subscription includes responsive technical support and customization assistance from experienced automotive software specialists.

Can I try Shop Controller before purchasing?

We offer free 15-minute demonstrations to show the software's capabilities and answer implementation questions before commitment.

How does payment processing work?

Integrated payment tools allow instant transaction processing with automatic accounting entries through QuickBooks, supporting multiple payment methods and secure processing.

Reviews (6)

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Janice Kimoto

Dec 11, 2017 Report

We opened a heavy-duty truck and automotive repair shop in 2014, and purchased Shop Controller as our software program to manage the business. We find this software, EASY to use and very FLEXIBLE, allowing for customization of our needs. After the program was installed, the staff was very accommodating with our training, and responsive to questions and any difficulties we encountered. I am always in awe at the expertise of the programmers who had the foresight to design this program with features specific to this industry, including functions that serve as valuable management tools. The program is never static, but always improving to benefit users with system updates. Thank you for being an integral part of our business!

Deb Manley

Sep 29, 2017 Report

I absolutely love Shop Controller. Been using them since 2001. I love the Tech Support Team. Still trying to learn the updated version, but they have been very patient with me!

Rainer Garcia Aldama

Jul 29, 2017 Report

Really Customizable and tailored to your needs. I was hesitant to go with Shop Controller because I am not their average client and I really felt my needs were too unique. I could not find any service software that met all of my needs. After a few months using the system I have to admit I could not have done better. They really customized the software to my business. They helped me hide everything I did not need and even added a few custom features.

I want to thank Steve, my account manager, for all his effort to make sure everything was up to my standards/requirements. It integrates perfectly with QuickBooks avoiding me a lot of double typing and saving me a ton of time. Their support is fast and they are always eager to help you. I would recommend Shop Controller to anyone who appreciates good customer service and need a solution that truly fits their business.

Ken Cope

Jun 07, 2017 Report

The people at ShopController are great to work with and very personable. The program is even better! Being a custom fire apparatus builder (and service center) we find our needs very unique and ShopController has helped us to meet our needs. I enjoy modifying the interface and reports and Steve is a great help leading me in the right direction. I have to throw Hyla's name out there, too! Thanks to all!

Jennifer Spicer

Apr 17, 2017 Report

I love this program, it is very user friendly and easy to navigate. Customer service is very quick to help and extremely friendly. Training was easy and fast. I have had no problems once the system was learned and have been using this system for about a year, and I still love it!

Scotti Zottig

Feb 08, 2017 Report

I have been using Shop Controller for almost a year now. Very user friendly, web based (no back-ups). I have never experienced the system go down, which keeps us up and making $. Doree and Hyla are wonderful. Great people and very helpful. Training was easy and havent had to call them for support since. Thanks also to Marshall and Nate for some customization work that we requested.