Business Details
31 Years
experience
Comprehensive IT Diagnostic Solutions for Global Businesses
PC Doctor has been a global leader in system health technologies for 30 years, delivering diagnostic and system health solutions that reduce service delivery costs and improve customer experiences. Our patent-driven hardware diagnostics, Direct System Information, intelligent messaging, and high-end reporting options operate within a powerful cloud-based architecture, available throughout the full system lifecycle. We support a diverse range of customers, including OEMs, system builders, support centers, factories, repair facilities, recyclers, medical facilities, technicians, and individuals.Our solutions test devices from medical to aerospace to recycling, contributing to saving lives, training pilots, and protecting the planet. With a focus on proactive, predictive environments and contextual support messaging, we provide a channel for APOS revenue while maintaining a commitment to innovation and reliability.
Services
Hardware Diagnostics
Drive Erase Service
System Health Monitoring
Cloud-Based Analytics
Remote Diagnostics
OEM Diagnostic Tools
Android Device Testing
Bootable Diagnostics
Data Sanitization
Proactive System Monitoring
Details
- Year established: 1995
Highlights and features
- We have 30 years of experience in system health technologies.
- Our patent-driven diagnostics ensure accurate hardware testing.
- We offer cloud-based analytics for proactive system monitoring.
- Our Drive Erase service is NIST 800-88r1 compliant.
- We support diagnostics across Windows, Android, ChromeOS, and macOS.
What people say
Outstanding support
Professional and responsive
Speedy turnaround
Comprehensive diagnostics
Proactive system monitoring
Services
Hardware Diagnostics
Our hardware diagnostics provide comprehensive testing for PCs, Android, ChromeOS, and Mac devices. Using patent-driven technology, we identify hardware issues with precision, ensuring reliable performance across all systems. This service supports manufacturers, repair technicians, and enterprises in maintaining optimal device functionality.
Drive Erase Service
Drive Erase Service offers NIST 800-88r1 compliant media sanitization. Securely erase drives and generate professional certificates of erasure, ensuring data privacy compliance for high-volume operations. Ideal for IT asset disposition and recycling workflows.
Cloud-Based Analytics
Leverage cloud-based analytics to store and analyze diagnostic data, including test results and hardware trends. This service enables efficient data-driven decisions, improving manufacturing, repair, and recycling processes with actionable insights.
Remote Diagnostics
Service Center Remote allows secure hardware diagnostics from anywhere via the cloud. Reduce travel costs and streamline team collaboration with real-time remote testing and report management for global operations.
OEM Diagnostic Tools
Customizable diagnostic tools for OEMs and system builders, including Intelligent Messaging Services. These solutions reduce no-trouble-found returns, enhance first-call resolution rates, and integrate seamlessly into enterprise workflows.
Questions
What operating systems does PC-Doctor support?
PC-Doctor supports Windows, Android, ChromeOS, and macOS, including the latest versions like Windows 11 and Android 15.
How does PC-Doctor's Drive Erase service ensure compliance?
Our Drive Erase service is NIST 800-88r1 compliant, providing secure data sanitization with professional certificates of erasure.
Can I use PC-Doctor for remote diagnostics?
Yes, Service Center Remote allows secure remote hardware diagnostics and report management from anywhere globally.
What industries benefit from PC-Doctor's solutions?
Industries include manufacturing, IT asset disposition, medical, aerospace, and consumer electronics repair and recycling.
Is there a free version of PC-Doctor available?
Yes, Toolbox is free for personal use with a Toolbox Remote account, supporting Windows 10 and 11 (64-bit).
Reviews (6)
Holographic Consciousness
May 04, 2022
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Best computer repair shop i have been too. very friendly which always help when being a human being :)) very professional and cordial in every interaction work does always get done perfectly, this is my second time coming here and every time i am extremely happy with the results.
Tony Corr
Apr 26, 2022
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Exceptional company and fast reply's, did not take long to sort things and get replacement software fast. Have used the software and have had people comment on how good it is. Thank you
James Dourish
Apr 24, 2022
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Been building and repairing computers for over a decade and used many diagnostic softwares from well known freebies to commercial software like pc check, just bought PC doctor after randomly coming across it online and for the price it's great, huge range of tests for all individual components, absolutely no regrets about purchase
Andy Flagg The Official & Original Ggpctu
Apr 14, 2022
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The ToolBox is pretty good for analysis. GGPCTU application is a nice complement to it to correct some of the issues reported by it. I have used PCD Service Center for years and years, and the ToolBox is my latest add-on. Well Done!
Johnathan Daugherty
Mar 24, 2022
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I used PC Doctor when working as a service technician at Microcenter and it was our go-to tool. While toolbox isn't quite the same as the bootable flash drives that we used, it has darn near all of the same tests, but only on one PC and not bootable. Though the price is much cheaper, those flash drives are $300+ so unless you are running a PC Repair shop, toolbox is a great addition to any PC persons troubleshooting arsenal. Though I still want to get one of those tool kits some day.
Phil Martin
Feb 20, 2022
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Needed a FPC connector hinge replaced for my macbook fan, (not the easiest fix put it that way) i brought a replacement hinge with me, let them know what i needed doing and left it with laptop doctor for 15 minutes, and just like that, the fan is running perfectly again, just called them up and they did it there and then on the day, top job, great service, cheers!.
