Business Details
38 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions
We are a husband-and-wife team with nearly 80 years of combined coding and IT consulting experience. Founded in 1988, we launched Computer Gallery as Milwaukee's first business specializing in custom PCs and servers, building tens of thousands of computers for global clients over three decades. Today, we focus exclusively on IT services, offering solutions tailored to both individual and business needs. Our expertise spans computer repair, data recovery, virus removal, technical support, and business IT services, with a commitment to hands-on, in-house problem-solving. We prioritize transparency, with free estimates and no hidden fees, ensuring clients understand every step of the process.Our data recovery services address both logical and hardware issues, serving everyone from home users to institutions like the Cleveland Clinic. For businesses, we provide cost-effective, la carte IT solutions, including server monitoring, backup management, and cybersecurity. Our remote support tools enable efficient troubleshooting, while our website development services cater to clients needing user-friendly, updatable platforms. We also offer responsible computer recycling, ensuring secure data destruction and eco-friendly disposal. With decades of experience and a focus on personalized service, we remain dedicated to solving IT challenges with integrity and expertise.
Services
Computer repair
Data recovery
Virus removal
Technical support
Business IT services
Computer recycling
Website development
Details
- Year established: 1988
Highlights and features
- We have over 30 years of experience in IT consulting and computer repair.
- Our in-house data recovery specialists handle both logical and hardware issues.
- We provide transparent pricing with no hidden fees or obligations.
- Our remote support tools enable efficient troubleshooting for businesses.
- We offer free estimates and personalized service for all clients.
What people say
Expertise
Transparent pricing
Reliable recovery
Decades of experience
Personalized service
Services
Data recovery
We specialize in recovering data from failed drives, including Windows, Apple, and Linux devices. Our team handles both logical corruption and complex hardware failures like non-spinning drives. Using proprietary tools developed since 1988, we perform all work in-house without outsourcing, serving clients from home users to major institutions like the Cleveland Clinic.
Computer repair
Our repair services cover Windows, Apple, and Linux systems, addressing hardware upgrades, component replacements, and software troubleshooting. With decades of experience, we offer free diagnostics and transparent pricing, ensuring clients understand all repair options before proceeding with any work.
Business IT services
We provide scalable IT solutions for businesses, including server monitoring, backup management, antivirus protection, and helpdesk support. Our la carte pricing model ensures clients only pay for needed services, with remote support tools enabling rapid issue resolution.
Virus removal
Our $99 virus removal service includes complete malware elimination and antivirus software installation. Technicians ensure systems are fully cleaned and protected against future threats, with remote support options available for urgent cases.
Computer recycling
We offer free responsible recycling for old computers and peripherals, including secure data destruction. This service ensures compliance with environmental regulations while protecting client data privacy through verified destruction processes.
People
Phil Thien
Co-Owner & IT Specialist
With 40+ years of IT experience, Phil co-founded Computer Gallery in 1988. He specializes in hardware engineering and data recovery, developing proprietary tools used in complex drive repairs for businesses and institutions.
Karen Thien
Co-Owner & Operations Manager
Karen brings 40+ years of IT consulting experience, managing day-to-day operations and client relations. Her expertise includes network security and technical support, ensuring seamless service delivery for both individual and business clients.
Questions
What types of data recovery do you handle?
We recover data from Windows, Apple, and Linux devices, addressing both logical corruption and hardware failures like clicking drives or non-spinning disks.
Do you offer remote technical support?
Yes, our remote support tools allow us to troubleshoot and resolve IT issues for businesses and individuals without onsite visits.
What payment options are available?
We require payment upon service completion, with no upfront fees for successful data recovery or repair work.
Are your services available after hours?
We accommodate emergencies and offer flexible scheduling for evenings, weekends, and urgent cases by prior arrangement.
Do you work on Apple devices?
Yes, our technicians repair and upgrade both Windows and Apple systems, with experience across multiple operating environments.
What sets you apart from competitors?
We combine 30+ years of experience with in-house repairs, transparent pricing, and direct owner involvement for personalized service.
Reviews (5)
Wambo Nator
Dec 24, 2019
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This was an excellent experience! I have sold my car via c-gallery. Not only was I seriously impressed with the professional approach and method, they managed to sell my car within a good timeframe, managed to get me a good price and above all that was trustworthy as well. The proceeds were in my bank account before i knew it! On top of that these are young professionals, great guys and I actually considered them more like friends than anything else. Very, very highly recommended!
Angie O.
Mar 12, 2017
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Always a family-run business, the owners have decided to run the company out of their home in nearby Whitefish Bay. I cannot recommend them enough. The prices are extremely reasonable and work is done very efficiently. Computer Gallery is the first and only business I call when I need help with my desktop or laptop.
Craig G.
Jul 06, 2016
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I've been going to Computer Gallery for almost all my desktop computers and related repairs since the late 1980s. Excellent service, imminently trustworthy, reliable - they ALWAYS stand by their work. I wouldn't consider going anywhere else.
Randolph L.
Oct 03, 2013
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Always pleasant and competent. Price is very reasonable. Bare bone store front, but you don't need to pay for glitz!
Noah D.
Jul 12, 2009
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Computer Gallery is a great, local computer store. Think of them as the Allen Edmonds of computers. They stick with high-quality, reliable components. Good, reliable components make great computers. They don't switch around brands looking for the cheapest components to make an extra $10 on a machine. Instead, they stick with components that work and perform. When you have a problem with a machine, they fully support the machines they build.
Instead of waiting on the phone with a Dell or Gateway, you are one quick email or phone call away from great service. They build great computers and I am proud to say that I have three of their machines in my home today. They do often have their old, peaceful dog in the store. For customers afraid of dogs, you can simply ask that the dog be placed in the back or call ahead. The dog, however, is peaceful and fun loving and likely to rollover and want you to scratch its belly.
Instead of waiting on the phone with a Dell or Gateway, you are one quick email or phone call away from great service. They build great computers and I am proud to say that I have three of their machines in my home today. They do often have their old, peaceful dog in the store. For customers afraid of dogs, you can simply ask that the dog be placed in the back or call ahead. The dog, however, is peaceful and fun loving and likely to rollover and want you to scratch its belly.
