Business Details
Trusted IT Services & Computer Repair in Big Bend, WI
At Kontney Computer Group, we are committed to delivering personalized, reliable computer services tailored to meet the unique needs of each client. Our team of certified engineers approaches every project with integrity, prioritizing your specific requirements over generic solutions. With expertise in Microsoft systems, cloud services, and network security, we design durable, user-friendly technology platforms that empower businesses and individuals. As a locally owned provider in Big Bend, Wisconsin, we pride ourselves on offering transparent, jargon-free support without hidden fees or overseas call centers. Our dedication to excellence is reflected in our certifications, partnerships with industry leaders like Microsoft and Dell, and consistent recognition from the Better Business Bureau and Angie's List. We guarantee your satisfaction through meticulous attention to detail, lifecycle planning, and a commitment to treating every client with fairness and respect.
Services
IT Consulting
Computer Repair
Cloud Services
Network Security
Microsoft Integration
Remote Support
PC Deployments
Computer Recycling
Served areas
- Big Bend, Waukesha, Vernon, Milwaukee
Highlights and features
- We offer certified engineers with Microsoft, CompTIA, and Citrix certifications.
- Our team provides local, in-person support without overseas call centers.
- We guarantee no hidden trip charges for Milwaukee and Waukesha County clients.
- We maintain a perfect BBB A+ rating and Angie's List Super Service awards.
- Our solutions prioritize durable, secure technology tailored to client needs.
Associations and certifications
- Microsoft
- CompTIA
- Better Business Bureau
- Angie's List
What people say
Fast, easy service
Certified engineers
No hidden fees
Perfect BBB rating
Local support
Services
IT Consulting
Our certified engineers provide tailored IT consulting to optimize your technology infrastructure. We assess your unique needs, develop lifecycle plans, and implement scalable solutions that enhance productivity while minimizing downtime. With expertise in Microsoft systems and cloud platforms, we ensure your business leverages technology effectively for long-term growth and security.
Computer Repair
Specializing in laptop and desktop repair, we diagnose and resolve hardware/software issues promptly. Our technicians handle virus removal, performance optimization, and component replacements using genuine parts. We serve residential and business clients across Milwaukee County, ensuring your devices operate efficiently with minimal disruption to your workflow.
Cloud Services
We implement secure cloud computing solutions, including Microsoft Office 365 integration and data backup systems. Our engineers design hybrid or fully cloud-based environments that improve collaboration, scalability, and data protection. With customized migration strategies, we ensure seamless transitions while maintaining compliance and business continuity for organizations of all sizes.
Network Security
Our network security services protect your business from cyber threats through advanced firewall configurations, intrusion detection, and data encryption. We conduct vulnerability assessments and implement multi-layered defense strategies tailored to your industry requirements. Regular monitoring and updates ensure your systems remain secure against evolving digital threats while maintaining operational efficiency.
Remote Support
Access expert technical support remotely through our secure connection platform. We troubleshoot software issues, perform system updates, and resolve connectivity problems without requiring on-site visits. This service minimizes downtime for businesses while providing immediate assistance for critical IT operations across our service areas.
People
Kyle C. Kontney
President and Owner
With over two decades of IT experience, Kyle Kontney leads our team of certified engineers. He personally guarantees client satisfaction and ensures every solution aligns with our core values of integrity and technical excellence.
Questions
What IT services do you offer for small businesses?
We provide network security, cloud solutions, PC deployments, and 24/7 remote support tailored to small business needs.
Do you offer home computer repair services?
Yes, we repair laptops, desktops, and resolve software issues for residential clients across Milwaukee County.
Are your engineers certified?
Our team holds Microsoft, CompTIA, and Citrix certifications with proven expertise in enterprise systems.
What payment methods do you accept?
We accept online payments through our secure billing portal for your convenience.
Do you charge for service calls?
No trip charges apply for clients in Milwaukee and Waukesha County.
Reviews (12)
Richard Browne
Oct 21, 2021
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Kyle and Carmen are superlative in everything that they do. You will have to search for years to find anyone who can provide their level of service. It is so refreshing to find a small business with their kind of integrity, attention to the customer, and knowledge.
Chuck Schramm
Sep 26, 2021
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I have had good experiences with Kontney. I bought a laptop a few years ago and was happy with the service. I recently took my older iMac in to be wiped. I was pleasantly surprised to learn that they would buy it for resale.
R. C.
Sep 11, 2021
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Owner seems to care more about his ebay business than running a company that doesn't violate many state and federal labor laws. The owner also makes verifiably false claims not only to his customers but in his response here. I was laid off due to covid. If the owner wants to continue to lie then I will post receipts of not only his message telling me to go on unemployment but also a copy of the court records ruling in my favor when the owner tried defraud the UI system and me. Bottom line, the owner cannot be trusted.
Oksana Carlson
Jun 12, 2021
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We have been working with Kontney Computer Group since shortly after they started business. They have helped us set up and maintain our computers in our church, my husband's law office and our home. They have been extraordinarily helpful and responsive for all the years that we've worked with them. We can't recommend them highly enough!
Kathryn Hassin
Oct 25, 2020
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Kyle Kontney arrived on time and was very thorough in diagnosing our problem, which we originally believed was with our router. When he determined the problem was our smart TV, he did not charge us for his visit, despite our efforts to pay him for the service call. Kyle Kontney lives by his business model, which is to "provide friendly, reliable services at a fair price". We trust Kontney Computer Group to address all of our computer needs.
Juju Bee
Aug 28, 2020
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This place has no business serving any community. The absolute worst customer service and dubious quality of work at best. I was charged for work that was never done. Their prices are absolutely insane and what they say they do, they don't. For example, I was missing several drivers on my computer that they supposedly updated. I paid $120 for them to push the update button, delete some temp files. Really? That's absurd. That's price gouging. Stay away, find a new IT service provider. You'll be glad you did.
Jennifer Anton
Jun 19, 2020
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Kontney is by far the best computer company I have ever worked with! There has never been an issue that they couldn't fix! They are SO knowledgeable, fast turn around time and so caring about what I actually need and what the needs are of our business. When buying equipment they have excellent prices. Never try to sell you something you dont need.
Sandy Sager
Nov 06, 2019
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I have been doing business with Kontney Computer for years. They are very skilled and knowledgeable. Any issues I may experience, I call in and they promptly resolve them with their remote support service. I can't speak highly enough of Kyle and Carmen. Liz is great as well. Their customer service is five-star. I highly recommend using Kontney Computers in Big Bend, WI.
Anita P.
May 23, 2019
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The Computer Company, Kyle Computer Group, has been extremely helpful with the updating and installation of a new computer I purchased. I had purchased a PC from Walmart for 500 dollars. It was very disappointing and so I took it to KCG to see what was wrong. They were very helpful with consulting me with what was wrong and have a very professional tone to everything they do. I would highly recommend any individuals who have issues with their computers!
Martin'S. Automotive Service Llc
Apr 02, 2018
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We've been using Kontney for all our hardware, software and networking needs for 10 years. Their prices are fair, their knowledge and service level are outstanding. I don't hesitate to call them for ANYTHING computer related.
Bryan
Feb 26, 2018
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Incredible customer service. After working with Kontney for 10 years, I have nothing but positive things to say. They are knowledgable, punctual, and professional. Most importantly, they are honest. Integrity is key; never have I doubted them as experts.
Jeff A.
May 04, 2016
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I recently had my wife's computer go down. It would not even boot up. Took it to Kontney in Mukwonago and Kyle did a full work up at no charge to let me know what was wrong. It ended up being a bad hard drive. Kyle recommended a hard drive and provided all options to get us back up and running. He was able to reload Windows 10, and almost all software, and wow, the computer runs better than when it was new. They really know computers and how they tick. I would highly recommend this company if you need any computer help.