Business Details
We have served West Houston businesses as a family-owned technology partner since 2001. Our team brings over 100 years of combined expertise in IT, cybersecurity, and unified communications. We resolve over 98 percent of support requests on the first call to minimize downtime. Our live, local team answers every phone without phone trees or endless transfers. We design tailored IT strategies aligned with each client's specific business goals. Our dedicated account managers conduct regular technology reviews for continuous improvement.
We maintain an average client retention rate exceeding ten years through integrity and reliability. Our advanced cybersecurity has prevented business-disrupting attacks for every protected client. We provide managed IT services, data backup, VoIP, and network security solutions. Our commitment ensures a reliable, custom, and hassle-free IT environment for every partner.
We maintain an average client retention rate exceeding ten years through integrity and reliability. Our advanced cybersecurity has prevented business-disrupting attacks for every protected client. We provide managed IT services, data backup, VoIP, and network security solutions. Our commitment ensures a reliable, custom, and hassle-free IT environment for every partner.
Highlights and features
- We resolve 98% of issues on first call.
- Our local team answers phones without phone trees.
- We align IT strategy with your business goals.
- Our 100+ years combined experience protects your data.
- We maintain 10+ year average client retention.
Services
Managed IT Services
We provide comprehensive managed IT services that deliver peace of mind through proactive monitoring and maintenance. Our dedicated account managers conduct regular technology reviews to align infrastructure with your business objectives. This approach ensures a reliable, custom, and hassle-free IT environment for sustained productivity.
Data Backup & Recovery
Our data backup and recovery solutions prevent unexpected disasters from ruining your company operations. We implement secure, automated backup processes that protect critical information against hardware failure or cyberattacks. Rapid restoration capabilities minimize downtime and ensure business continuity during any crisis.
VoIP Services
We deliver VoIP services that ensure your communication needs are met with reliable unified communications solutions. Our team configures phone systems tailored to your workflow for seamless internal and external connectivity. This integrated approach supports remote work flexibility while reducing overall telecommunications costs.
Network Security
Our advanced network security protects your business from cyberattacks with real-time threat monitoring and secure backups. With over 100 years of combined cybersecurity experience, we have prevented business-disrupting breaches for every protected client. This comprehensive defense allows you to sleep at night knowing systems are safe.
Reviews (2)
Cheryl Merchant
Mar 02, 2018
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We had a sound card problem on our 22 month old Dell and of course Dell offered NO help other than offering us to pay them $387 to fix it. Robert at Alexaur was able to get it working and we only had to pay for one hour of labor. Thank you!
Mitch M.
Jan 12, 2012
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Honest and knowledgeable. I like that a lot. They've helped me. They don't charge for all sorts of simple tests. My mother-in-law can be trying, and they were patient with her. If you knew my mother in law, you'd be impressed by this. Very knowledgeable.
