Business Details
34 Years
experience
Emergency
services
Professional Computer Repair Services in Dallas
Founded in 1992, our company has dedicated itself to delivering fast, reliable computer and network support solutions for small to medium-sized businesses. We prioritize straightforward technical consultation, maintaining rapid response times while preserving the personal touch of a locally operated business. Our engineers undergo continuous training to stay ahead of evolving technologies, ensuring we provide innovative solutions tailored to client needs. With over 30 years of combined experience, we specialize in minimizing downtime through emergency data recovery, virus removal, and proactive network maintenance. Our commitment extends beyond repairswe build long-term partnerships to help businesses grow through customized IT strategies, including remote access solutions and full-time IT outsourcing. We guarantee lasting fixes, backed by certified expertise and a client-centric approach that values transparency and trust.
Services
Computer Repair
Network Installation
Virus Removal
Data Recovery
IT Outsourcing
Website Design
Hardware Upgrades
Remote Access Setup
Custom PC Builds
Recycling Services
Details
- Year established: 1992
Highlights and features
- 20+ years of experience in computer repair and IT support
- Emergency data recovery services available for critical situations
- Certified engineers trained in the latest technologies
- Proactive network maintenance to prevent business disruptions
- Customized IT outsourcing solutions for small to medium businesses
What people say
Knowledgeable staff
Fast response times
Thorough professionals
Dependable service
Courteous relations
Services
Computer Repair
We diagnose and fix hardware and software issues for desktops, laptops, and servers. Our technicians handle virus removal, data recovery, and system optimization to restore functionality. With experience in Windows and Mac systems, we ensure minimal downtime for businesses and individuals.
Network Maintenance
Our proactive network maintenance includes security updates, hardware monitoring, and performance optimization. We offer long-term contracts to prevent disruptions, protect against cyber threats, and ensure seamless connectivity for businesses relying on stable IT infrastructure.
Data Recovery
Specializing in emergency data recovery, we retrieve lost files from damaged drives or corrupted systems. Using advanced tools, we salvage critical business data and personal files, minimizing operational impact and preventing permanent loss.
IT Outsourcing
Our full-time IT outsourcing provides dedicated support for network management and technical operations. We handle system upgrades, security protocols, and daily IT needs, allowing businesses to focus on core activities without in-house IT overhead.
Custom PC Builds
We assemble custom desktops and workstations tailored to specific performance requirements. From gaming rigs to business-grade systems, our builds include factory-certified components and warranties, ensuring reliability and optimal functionality for diverse use cases.
Questions
What services do you offer for businesses?
We provide network maintenance, IT outsourcing, data recovery, virus removal, and custom PC builds tailored to small and medium business needs.
Do you offer emergency computer repair?
Yes, we provide emergency data recovery and urgent repair services to minimize downtime for critical business operations.
Are your technicians certified?
Our engineers undergo continuous training and certification to stay current with evolving technologies and industry standards.
What areas do you service?
We primarily serve Dallas, Texas, with onsite support for businesses and residential clients across the metro area.
Can you help with remote access solutions?
Yes, we configure secure remote access options including VPNs, terminal services, and cloud-based connectivity for mobile workers.
Do you offer website design services?
Yes, we create professional websites ranging from simple profiles to e-commerce platforms with domain registration and hosting setup.
Reviews (8)
Kevin W.
Jun 18, 2015
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Despite the poor reviews on this site, I decided to try this shop due to the location. I had a non-responsive laptop and I dropped it off to get diagnosed. I came back about a week later (I asked them not to rush, as I had a backup laptop) and all I got was my laptop which was still not functional and a diagnosis fee. I received zero information about the potential problem. When I dropped it off, I suggested that it may be the video cable or the motherboard and that it may not be worth repairing. Other than getting payment, I do not believe that they did anything else with my laptop. This is unfortunate, as I would like to support local businesses.
Jackie M.
Apr 15, 2014
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I have used several repair shops, but this is the first one I found that was actually honest with me. I have had my computer in a couple of times because I have a grandchild that likes to play games on it. My computer is old and it is definitely time for a new one, but these guys have kept me running and I don't know anything about fixing the computer so I have complete confidence. I am sure it is hard to please everyone and I don't expect miracles, some do, but I appreciate these guys and will continue to do business with them.
Tody M.
Jul 14, 2012
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The people in the place are really nice and easy to talk to, and I really felt confortable leaving my computer in their hands, but being friendly can't run a business alone. I brought my computer to them having issues with recognizing the hard drive, and after three days, they called me back saying I'd need to pay $130 for them to put windows 7 OS on my computer because all the data was gone, and after paying that i would still have to provide my own product key.
So basically they asked me to pay them $130 for them to not save any of my software, and to do something that I could do myself. I declined this and instead took it to a friend who knew how to work with computer. I got a call from him the next day saying that he got everything back on it and that basically what the repairmen I took it to said was wrong. Not to mention my friend did it for free. These people said it would be impossible to get back the data on my computer, unless i sent it off somewhere else that would cost me 600-700 dollars for data recovery, but obviously it wasn't impossible because my friend corrected the problem with ease.
So basically they asked me to pay them $130 for them to not save any of my software, and to do something that I could do myself. I declined this and instead took it to a friend who knew how to work with computer. I got a call from him the next day saying that he got everything back on it and that basically what the repairmen I took it to said was wrong. Not to mention my friend did it for free. These people said it would be impossible to get back the data on my computer, unless i sent it off somewhere else that would cost me 600-700 dollars for data recovery, but obviously it wasn't impossible because my friend corrected the problem with ease.
Bob Rolland
Dec 20, 2010
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After using Geeks and a list of others these people are the ONLY ones that were able to figure out and fix what was wrong with my system. I also had them out to our office and within hours our entire network was running as it was new. These people KNOW THEIR BUSINESS and will have all of mine and anyone that i know from this point on. People need to look at these folks for support and any repairs they have a need for. You cannot beat the price.
Rich L.
Sep 22, 2010
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My MacBook fell three feet from a table to a tile floor. Destroyed the display, ruined my day. I called an Apple-authorized repair shop that had upgraded my hard drive earlier this year. They estimated $300 for the replacement LCD and 1 1/2 hours labor at $142. A total of $442 plus tax. On my way to the Apple store at Northpark, I stopped at On Wheels Computer Repair in my neighborhood on East Northwest Highway near Plano Road in northeast Dallas.
While they work mostly on PCs, they said they could easily replace the screen on the Mac. Gave me an estimate, ordered the screen, and installed it in less than an hour when it arrived a few days later. They charged me $200 for the screen, $15 for shipping, and $45 labor -- total $260 plus tax! These people are very good, very fair and reasonable, and they even make house calls. I was very happy with the service, the cost, and the five-day turnaround. Incidentally, after getting their estimate, I went on to the Apple store to compare what they would charge to replace the screen. Can you believe $755 plus tax? Maybe they think that if they charge that much you'll just spring for a new one.
While they work mostly on PCs, they said they could easily replace the screen on the Mac. Gave me an estimate, ordered the screen, and installed it in less than an hour when it arrived a few days later. They charged me $200 for the screen, $15 for shipping, and $45 labor -- total $260 plus tax! These people are very good, very fair and reasonable, and they even make house calls. I was very happy with the service, the cost, and the five-day turnaround. Incidentally, after getting their estimate, I went on to the Apple store to compare what they would charge to replace the screen. Can you believe $755 plus tax? Maybe they think that if they charge that much you'll just spring for a new one.
Donna Wexler
I'm not computer savvy and whenever I have had a problem Bill and Chris have been very helpful. I will continue to use their company for getting escan every year.
Kay Flowers Edwards
I have used them for several years and it has always been a pleasure dealing with them. Everyone is extremely knowledgeable and helpful. They custom built my desktop. You will not be disappointed!
Phil Coker
As an older US Navy veteran I did not grow up with this technology. Both Bill and Chris were knowledgeable on all hardware and software topics as well as courteous in customer relations. They are a great teamBill runs the shop & Chris goes on repair housecalls, if needed. Theyve earned my confidence. I recommend them to everyone.